Maintenance Supervisor Apartment Community

As a Maintenance Supervisor at Investment Property Group, your primary responsibilities will include completing work orders, performing preventative maintenance, managing the make-ready process for vacant apartments, and ensuring that all tasks meet safety standards and company policies. You will also supervise inventory tracking and respond to after-hour emergencies as part of the on-call rotation.

To be successful as a Maintenance Supervisor at Parkview Apartments, you should have at least 1 year of prior experience in a similar role within a multi-family apartment community, knowledge in plumbing, HVAC, and appliance repair, as well as strong customer service and time management skills. A valid driver's license is also required to perform your duties effectively.

The work schedule for the Maintenance Supervisor position at Investment Property Group is Monday to Friday, with shifts available from either 8am to 5pm or 7am to 4pm. This schedule allows for a great work-life balance while enabling you to concentrate fully on the maintenance needs of the Parkview Apartments community.

A Maintenance Supervisor at Investment Property Group can look forward to a comprehensive benefits package, including Medical, Dental, and Vision insurance, a 401K retirement plan, Life Insurance, 4 weeks of Paid Time Off (PTO), a Health Savings Account, and a Referral Program. Our commitment to your well-being is integral to our awesome company culture!

Investment Property Group strongly believes in the growth and happiness of its team members. As a Maintenance Supervisor, you’ll have access to a supportive environment that fosters teamwork and continuous change, ensuring you have the resources and knowledge needed to excel in your role.

In answering this question, highlight any specific roles you’ve held where you developed and implemented preventative maintenance schedules. Detail the outcomes, like reduced breakdowns or increased equipment lifespan, and emphasize your attention to the necessary safety standards.

To respond effectively, discuss your strategy for assessing the urgency of maintenance requests. Focus on your experience prioritizing tasks based on resident needs and safety, demonstrating your ability to balance multiple projects efficiently.

When addressing this question, mention your leadership style and tactics employed to motivate and guide your team. Discuss how you ensure open communication and teamwork to keep the maintenance operations running smoothly.

Here, you should present a specific instance where you faced a significant repair issue. Discuss the problem-solving techniques you used, including any resources you utilized, and how your efforts led to a successful resolution.

In your response, describe how you’d design an onboarding process that covers both technical skills and safety protocols. Highlight the importance of mentorship and creating a supportive learning environment that encourages questions and growth.

Address the importance of staying informed about local building codes. Share any proactive approaches you take to ensure compliance, such as regular audits, and stress the significance of incorporating safety regulations into daily maintenance tasks.

Emphasize that customer service is key to ensuring resident satisfaction. Discuss how effective communication and responsiveness to resident concerns can foster positive relationships and sustain a welcoming community.

In your response, clarify your willingness to participate in an on-call rotation. Share your approach to addressing emergencies promptly and effectively, ensuring residents feel supported at all hours.

Discuss specific tools and technology you’ve used for tracking work orders, managing inventory, and ensuring efficient maintenance operations. This might include property management software or maintenance tracking apps.

In answering this question, express your alignment with Investment Property Group’s core values, your enthusiasm for fostering a great community, and your passion for ensuring high standards of maintenance and resident satisfaction.