Public Outreach and Engagement Specialist- Remote

The Public Outreach and Engagement Specialist at Jacobs is responsible for various essential tasks including identifying public engagement needs, developing tailored Communications and Engagement Plans, coordinating outreach materials, and interfacing with local stakeholders and regulators. This role plays a pivotal part in crafting effective communication strategies that facilitate project information dissemination to both internal and external audiences, ensuring vibrant community involvement and strong client relationships.

To qualify for the Public Outreach and Engagement Specialist position at Jacobs, candidates should ideally hold a Bachelor’s or Master’s degree in communications, Public Policy, or a related field, along with 15+ years of experience in electric transmission, renewables, or the power industry. Preferred qualifications include strong organizational skills, excellent written and verbal communication capabilities, and familiarity with Microsoft Office products.

Crucial skills for the Public Outreach and Engagement Specialist role at Jacobs include strong leadership and organizational abilities, effective written and verbal communication proficiency, a collaborative approach, and proven consensus-building skills. Additionally, applicable certifications such as Certified Public Participation Professional (CP3) or Master Certified Public Participation Professional (MCP3) can enhance a candidate's suitability for the role.

As a Public Outreach and Engagement Specialist at Jacobs, you contribute to community engagement by developing and executing strategic outreach programs, coordinating open house events (in-person and virtual), and actively soliciting feedback from local communities. You ensure that project information is communicated effectively while addressing community concerns and fostering a collaborative environment.

The work environment for a Public Outreach and Engagement Specialist at Jacobs is dynamic, collaborative, and supportive. Working remotely from Dallas, TX, you'll engage with multi-disciplinary project teams, participate actively in various outreach initiatives, and connect with both internal and external stakeholders. This role promises a blend of teamwork and independent work, providing you the opportunity to make a meaningful impact on community outreach and project success.

When answering this question, highlight specific projects where you successfully developed and implemented outreach strategies. Discuss your role, the tools and techniques you used, and how your efforts contributed to project success while fostering community involvement.

It's important to convey that you view public feedback as an opportunity for improvement. Discuss your approach to actively listening, responding thoughtfully to concerns, and incorporating feedback into project plans while maintaining open communication with stakeholders.

Respond by illustrating your organizational skills and project management strategies. Provide an example of how you prioritized tasks, utilized tools for tracking progress, and maintained clear communication across project teams to ensure effective execution.

Discuss your experience with various communication tools and platforms, such as Microsoft Office, social media, project management software, and engagement platforms. Mention how you choose specific tools based on project needs and stakeholder preferences.

Highlight your attention to detail and commitment to quality. Explain your process for reviewing and coordinating outreach materials collaboratively with team members and clients, ensuring all communication aligns with branding and project specifications.

Share a specific instance where you encountered a challenging community response or stakeholder concern. Explain how you approached the situation, engaged with the affected parties, and resolved the matter while promoting productive dialogue.

Reflect on the methods you employ to encourage community involvement, such as tailoring messaging, utilizing social media promotion, and collaborating with local organizations. Provide examples of successful initiatives that boosted attendance and participation.

Discuss the metrics and evaluation techniques you commonly use, such as surveys, attendance records, and feedback collection. Emphasize the importance of analyzing results to refine future outreach strategies and enhance community connections.

Elucidate the significance of collaboration in your outreach efforts. Describe how you work closely with project teams, stakeholders, and community members to build consensus, ensure information accuracy, and foster a cooperative environment.

Express your enthusiasm for Jacobs' commitment to sustainability, community involvement, and innovative projects. Share how your values align with the company's mission and how your skills make you an ideal fit for the role.