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GTM Systems Analyst

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Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Using Jama Connect, engineering organizations can now intelligently manage the development process by leveraging Live Traceability™ across best-of-breed tools to measurably improve outcomes. Our rapidly growing customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries.

We are looking for an ambitious, problem-solving individual to join our team as a GTM Systems Analyst. In this role, you will be responsible for the administration and buildout of the tools, platforms and integrations that enable our GTM functions. You will partner with a team of Salesforce and Marketo experts to design and implement a technology and integration strategy that is cohesive, performant and documented. You will develop a strong understanding of the ecosystem of GTM vendors and technologies, and will conduct evaluations, put together business cases, and ultimately lead the implementation of tools that are purchased. You will partner closely with Sales Enablement leadership to manage the technical buildout of several key GTM platforms including Gong and Highspot, and will ensure the proper use and adherence to process within these tools. You will also be a champion for data quality & governance and will play an instrumental role in ensuring accuracy across our data ecosystem.

A successful candidate for this role will have a strong business acumen, will be extremely curious and self-directed, and will be comfortable presenting to all levels in the company.

What You'll Do:

Partner with stakeholders across Sales, Sales Enablement, Marketing & Customer Success to identify opportunities for process improvements and automation through systems and tooling
Identify new vendors in the GTM ecosystem, conduct evaluations of these tools, and establish business cases for how these tools can be used to further our business objectives
Lead the technical buildout of several key Enablement tools including Gong, Highspot, and ZoomInfo
Use 3rd party data to identify new target accounts and contacts, enhance these records with relevant firmographic and technographic data, and enforce proper account matching and hierarchies for these records
Support the integration of GTM systems with other enterprise tools (e.g., ERP, CPQ, or data platforms) to enable a unified workflow
Diagnose and resolve technical issues, working closely with IT or external vendors to minimize downtime and ensure seamless operations
Develop and deliver training sessions and documentation to ensure teams understand and effectively use GTM systems, and ensure that processes are being followed
Ensure data accuracy, consistency, and cleanliness across GTM systems by implementing governance policies and performing regular audits

What You'll Bring:

Expertise with GTM tools such as Salesforce, HubSpot, Marketo, or similar platforms.
Strong understanding of GTM processes, including lead-to-revenue workflows, pipeline management, and customer lifecycle stages.
Experience with system integrations, APIs, and middleware solutions.
Proficiency in data analysis and visualization tools like Tableau, Power BI, or equivalent.
Strong organizational, problem-solving, and project management skills.
Strong verbal and written communication skills and the ability to engage effectively at all levels of the organization.
Minimum of 3+ years of experience in a systems or information technology-focused role - Software / Software as a Service (SaaS) experience preferred

Perks and Benefits:

Virtual first and culturally diverse work environment spanning 8 countries.
Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions.
Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement.
Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match.
6+ weeks of paid parental leave to bond with your new family member.
Emphasis on learning and development at all levels with a subscription to LinkedIn Learning.

At Jama Software, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders, and reside in eligible states to join our team.

Jama Software participates in E-Verify and will provide the federal government with your Form I-9.

If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Women, BIPOC, LGBTQ, and other under-represented groups are highly encouraged to apply. We're eager to meet people that believe in Jama Software’s mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.

Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or that of their relatives, friends or associates or any other characteristic protected under federal, state, or applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at recruiting@jamasoftware.com to request an accommodation.

Average salary estimate

$95000 / YEARLY (est.)

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$80000K

$110000K

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What You Should Know About GTM Systems Analyst, Jama Software

At Jama Software®, we're on a mission to maximize innovation success across multidisciplinary engineering organizations, and we're excited to welcome a dedicated GTM Systems Analyst to our remote team in the US. If you're someone who thrives on problem-solving and has an appetite for technology, this role is crafted for you! As a GTM Systems Analyst, you'll dive deep into the tools and platforms that drive our Go-To-Market functions. Collaborating with a talented team, including Salesforce and Marketo experts, you'll help design a cohesive integration strategy that enhances performance and document workflows. You’ll gain a rich understanding of the GTM vendor ecosystem while evaluating vendors and leading the implementation of necessary tools to empower our teams. Not only will you partner closely with Sales Enablement leadership, but you’ll also manage essential platforms such as Gong and Highspot, ensuring we adhere to processes that maximize their effectiveness. Your passion for data quality will shine as you champion accuracy and consistency across our systems. If you have experience with GTM tools, strong organizational skills, and enjoy engaging with different teams, we want you to explore the possibilities with us at Jama Software. Join a company that values innovation and helps shape the future across various industries—from aerospace to medical devices—and discover an amazing workplace focused on people and growth.

Frequently Asked Questions (FAQs) for GTM Systems Analyst Role at Jama Software

What does a GTM Systems Analyst do at Jama Software?

At Jama Software, the GTM Systems Analyst is integral to optimizing our Go-To-Market functions. The role involves the administration and buildout of various tools and platforms, collaboration with teams like Salesforce and Marketo, and ensuring the technical integration of key platforms such as Gong and Highspot. This position focuses on enhancing operational efficiency and data quality across the organization.