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Founding Product Manager, B2B GenAI platform - job 1 of 9

You could be a product manager anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Report directly to our COO and work closely with brilliant leaders and team mates from companies like Nvidia, Nerdwallet, Better, Wayfair, Robinhood, etc.

  • Opportunity to take us to a $5B business and a household name in the next few years

  • Be immersed in a talent-dense environment, greatly accelerate your learning and career growth

About the opportunity:

Jerry is building an AllCar™ super app to radically simplify all aspects of car ownership. In late 2022, we were one of the first companies to develop on top of OpenAI’s ChatGPT. In April of 2023, we launched our first LLM-powered chatbot that could answer the 200,000+ messages we get from our customers each month via Chat and SMS. Our multi-modal chatbot is able to respond to 93% of all incoming SMS and in-app chat requests without human intervention, with an average response time of 15-20 seconds. We also launched a voicebot for inbound phone calls that went live in production in early 2024. 

After the overwhelming success of our chatbot/voicebot technology, we decided to invest in Propelix as a B2B GenAI prompt engineering platform provider to allow other companies to leverage our highly customizable AI-based virtual agent framework to help scale their business. Propelix.ai is to Jerry what AWS is to Amazon: a valuable core technology that we are making available to other companies because we believe it can be a very valuable business for us. We are looking for a Founding product manager to own the product development, implementation and success of our earliest customers for Propelix. This role sits at the intersection of go-to-market and product.

Responsibilities:

  • Drive the development of Propelix from 0 to 1, working directly with our early customers and iterating on their feedback to uncover and refine our product-market fit

  • Utilize customer insights to identify and build new Propelix features, ecosystem integrations, and processes that enable both initial customer success and future customer growth

  • Ask penetrating questions to form a deep understanding of our customers needs and customize our technology to help them produce meaningful results

  • Own and execute the implementation process for our early Propelix customers to drive customer success and satisfaction

  • Manage all aspects of our B2B Propelix product to establish it as the leading GenAI prompt engineering platform provider within the Insurance industry

Requirements:

  • Systems Thinking: Skilled at bringing structure to ambiguous situations, demonstrating curiosity, asking insightful questions, and employing creative and first-principles thinking

  • Initiative: Highly self-motivated with a strong sense of ownership over tasks.

  • Organizational Skills: Exceptional project management abilities, capable of managing clients, internal stakeholders, project and product team members, and project timelines effectively.

  • Communication: Strong proficiency in both written and verbal communication, able to interact with and influence a diverse range of audiences, including internal, external, technical, and non-technical stakeholders.

Ideal profile:

  • Bachelor’s degree in an intellectually rigorous discipline

  • 5-10 years of experience, ideally a mix of structured problem solving experience (MBB, VC or PE experience preferred) followed by a few years of experience building products at an early-stage B2B SaaS startup (pre-product market fit)

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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What You Should Know About Founding Product Manager, B2B GenAI platform, Jerry

Are you ready to step into an exciting role as the Founding Product Manager for a cutting-edge B2B GenAI platform at Jerry in sunny San Jose? At Jerry, we’re on a mission to revolutionize car ownership with our AllCar™ app, and we need a dynamic product manager who can help us scale our recent innovations into a household name. You’ll have the unique opportunity to report directly to our COO and collaborate with industry luminaries from companies like Nvidia and Robinhood. This is more than just a job; it’s a chance to lead our Propelix platform from concept to successful implementation, working directly with early customers to shape a product that meets their needs. You’ll utilize customer insights, manage implementation processes, and refine features to establish Propelix as the premier GenAI prompt engineering platform. If you thrive in fast-paced environments, possess exceptional organizational skills, and have a knack for communication, we want to hear from you. Jerry has raised over $240 million and is experiencing incredible growth, so your contributions here will directly impact our journey towards becoming a $5B business. Ready to accelerate your career and make a meaningful impact? Join us as we embrace this massive market opportunity and redefine the car ownership experience for millions.

Frequently Asked Questions (FAQs) for Founding Product Manager, B2B GenAI platform Role at Jerry
What are the responsibilities of the Founding Product Manager at Jerry?

The Founding Product Manager at Jerry plays a pivotal role in developing our B2B GenAI platform, Propelix. This includes driving product development from the ground up, managing customer implementation processes, gathering insights to refine new features, and ensuring customer satisfaction. The role blends strategic thinking with hands-on execution, ensuring Propelix meets the needs of its early customers while establishing it as a leader in the GenAI prompt engineering space.

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What qualifications are required for the Founding Product Manager position at Jerry?

To be considered for the Founding Product Manager role at Jerry, candidates should ideally possess a Bachelor's degree in a demanding field and have 5-10 years of relevant experience. This experience should consist of a blend of structured problem-solving (such as MBB, VC, or PE) coupled with hands-on experience in product development at an early-stage B2B SaaS startup. Additional skills such as systems thinking, strong organizational abilities, and excellent communication are crucial for success in this role.

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How does the Founding Product Manager contribute to Propelix's success at Jerry?

The Founding Product Manager is instrumental in driving Propelix forward by translating customer feedback into actionable product improvements, managing all facets of B2B product development, and navigating the complexities of go-to-market strategies. By collaborating with diverse teams, the product manager ensures that Propelix evolves to meet market demands and solidifies its reputation as a top-tier GenAI prompt engineering platform among its competitors.

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What makes Jerry a unique company to work for as a Founding Product Manager?

Working at Jerry offers a unique blend of opportunity and innovation. As a pre-IPO startup with significant funding and impressive growth, employees have the chance to work closely with experienced leaders from top tech companies. The collaborative and talent-dense environment fosters career growth while actively contributing to a product that is transforming car ownership. Being part of a team that is pioneering AI-driven solutions provides invaluable experience and the chance to make a tangible difference in the industry.

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What does customer engagement look like for the Founding Product Manager at Jerry?

Customer engagement for the Founding Product Manager involves direct interactions with early clients to understand their needs and gather feedback. By asking insightful questions and deeply engaging with customers, the product manager will customize Propelix features to drive meaningful results. This close collaboration is essential for ensuring customer success, satisfaction, and ultimately, the growth of Propelix in the B2B market.

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Common Interview Questions for Founding Product Manager, B2B GenAI platform
Can you describe your approach to product development in a B2B environment?

In a B2B environment, my approach to product development revolves around understanding user needs through direct engagement and data analysis. I prioritize close collaboration with clients to gather insights and iterate on feedback, ensuring that the product not only meets market demands but also evolves based on real-world usage.

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How do you prioritize features when developing a new product?

When prioritizing features for a new product, I consider customer pain points, market trends, and strategic business goals. Balancing immediate customer needs with long-term vision helps me determine which features will drive the most value early on while laying a foundation for future enhancements.

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Describe a challenging project you managed and how you overcame obstacles.

One challenging project involved integrating feedback from multiple stakeholders into a cohesive product roadmap. By facilitating open communication, setting clear expectations, and revisiting priorities regularly, I was able to align all parties, navigate obstacles, and successfully deliver the product on time.

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How do you use customer feedback to improve a product?

I actively seek customer feedback through surveys, interviews, and usability tests. Analyzing this feedback allows me to identify key areas for improvement. I prioritize enhancements based on factors like customer urgency and impact on overall user experience, ensuring the product continually evolves to exceed expectations.

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What is your experience with implementing new technologies in a product?

I have successfully led several implementations of new technologies in products, focusing on thorough research and understanding user needs. I ensure that any new technology adds value and seamlessly integrates into existing systems while providing training and support to users to encourage adoption.

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How do you ensure effective communication across different teams?

To ensure effective communication across diverse teams, I prioritize regular updates, structured meetings, and collaborative tools. Establishing common goals and a culture of transparency fosters teamwork and minimizes misunderstandings, ultimately leading to successful project execution.

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Can you give an example of how you achieved product-market fit?

Achieving product-market fit requires a deep understanding of user needs. I once conducted extensive customer interviews and market research to refine our value proposition. By iterating on early versions of the product and aligning closely with feedback, we tailored it to precisely meet customer demands, resulting in rapid adoption and positive reviews.

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What metrics do you consider essential for a product manager?

Essential metrics for a product manager include customer satisfaction scores, user engagement levels, conversion rates, and overall revenue growth. These metrics provide a comprehensive view of product performance and help guide future development efforts.

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How do you handle tight deadlines in product development?

When dealing with tight deadlines, I prioritize tasks based on impact and feasibility. Creating a clear roadmap and breaking down larger tasks into manageable milestones enables the team to focus and stay on track. I also promote a culture of adaptability, encouraging team members to pivot quickly if necessary.

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What role does market research play in your product strategy?

Market research is a cornerstone of my product strategy. It helps identify trends, understand competitive landscapes, and gather insights directly from potential users. This research drives my decision-making, ensuring we build products that not only fulfill current market needs but anticipate future demands.

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Paid Holidays

Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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Full-time, on-site
DATE POSTED
December 19, 2024

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