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Lead Product Manager, New Product (B2B GenAI platform) - job 1 of 11

You could be a product manager anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Report directly to our COO and work closely with brilliant leaders and team mates from companies like Nvidia, Nerdwallet, Better, Wayfair, Robinhood, etc.

  • Opportunity to take us to a $5B business and a household name in the next few years

  • Be immersed in a talent-dense environment, greatly accelerate your learning and career growth

About the opportunity:

Jerry is building an AllCar™ super app to radically simplify all aspects of car ownership. In late 2022, we were one of the first companies to develop on top of OpenAI’s ChatGPT. In April of 2023, we launched our first LLM-powered chatbot that could answer the 200,000+ messages we get from our customers each month via Chat and SMS. Our multi-modal chatbot is able to respond to 93% of all incoming SMS and in-app chat requests without human intervention, with an average response time of 15-20 seconds. We also launched a voicebot for inbound phone calls that went live in production in early 2024. 

After the overwhelming success of our chatbot/voicebot technology, we decided to invest in Propelix as a B2B GenAI prompt engineering platform provider to allow other companies to leverage our highly customizable AI-based virtual agent framework to help scale their business. Propelix.ai is to Jerry what AWS is to Amazon: a valuable core technology that we are making available to other companies because we believe it can be a very valuable business for us. We are looking for a Lead product manager to own the product development, implementation and success of our earliest customers for Propelix. This role sits at the intersection of go-to-market and product.

Responsibilities:

  • Drive the development of Propelix from 0 to 1, working directly with our early customers and iterating on their feedback to uncover and refine our product-market fit

  • Utilize customer insights to identify and build new Propelix features, ecosystem integrations, and processes that enable both initial customer success and future customer growth

  • Ask penetrating questions to form a deep understanding of our customers needs and customize our technology to help them produce meaningful results

  • Own and execute the implementation process for our early Propelix customers to drive customer success and satisfaction

  • Manage all aspects of our B2B Propelix product to establish it as the leading GenAI prompt engineering platform provider within the Insurance industry

Requirements:

  • Systems Thinking: Skilled at bringing structure to ambiguous situations, demonstrating curiosity, asking insightful questions, and employing creative and first-principles thinking

  • Initiative: Highly self-motivated with a strong sense of ownership over tasks.

  • Organizational Skills: Exceptional project management abilities, capable of managing clients, internal stakeholders, project and product team members, and project timelines effectively.

  • Communication: Strong proficiency in both written and verbal communication, able to interact with and influence a diverse range of audiences, including internal, external, technical, and non-technical stakeholders.

Ideal profile:

  • Bachelor’s degree in an intellectually rigorous discipline

  • 5-10 years of experience, ideally a mix of structured problem solving experience (MBB, VC or PE experience preferred) followed by a few years of experience building products at an early-stage B2B SaaS startup (pre-product market fit)

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Average salary estimate

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What You Should Know About Lead Product Manager, New Product (B2B GenAI platform), Jerry

Are you ready to take the reins as the Lead Product Manager for Propelix at Jerry? If you thrive on innovation in a pre-IPO startup setting, then this role is perfect for you! Located in the vibrant tech hub of San Jose, you'll have the opportunity to shape the future of our B2B GenAI platform. Working directly under our COO and alongside industry veterans from companies like Nvidia and Robinhood, you'd be part of an inspiring team that's already achieved remarkable growth with $240 million in funding. Imagine leading the charge on a product that simplifies car ownership while also enhancing the experiences of our early adopters. Propelix is designed to empower other businesses to tap into the power of AI, and as the Lead Product Manager, you'll help us refine our product-market fit. You'll utilize customer insights and feedback to innovate continuously, ensuring our platform is both effective and user-friendly. By driving crucial integrations and establishing strong relationships with our clients, you'll play a fundamental role in placing Propelix at the forefront of the GenAI industry. We believe in fostering a talent-rich environment where you can fast-track your career while shaping a product that has the potential to become a household name. If you're eager to tackle complex challenges and lead impactful projects, Jerry is the place where your skills and ambition can truly shine.

Frequently Asked Questions (FAQs) for Lead Product Manager, New Product (B2B GenAI platform) Role at Jerry
What responsibilities does a Lead Product Manager for Propelix at Jerry have?

As the Lead Product Manager for Propelix at Jerry, your key responsibilities will include overseeing the product development lifecycle from inception to launch, utilizing customer feedback to fine-tune features, and executing successful implementations for our initial clients. You'll bridge the gap between technical capabilities and market needs, thus refining our product-market fit while managing relationships effectively to ensure customer success.

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What qualifications are required for the Lead Product Manager position at Jerry?

To stand out as a Lead Product Manager at Jerry, you’ll need a Bachelor’s degree in a rigorous discipline along with 5-10 years of relevant experience. Ideally, your background would include structured problem-solving experience followed by several years of product management at a B2B SaaS startup. Skills such as systems thinking, strong communication, and exceptional organizational capabilities are also essential to thrive in this role.

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How does the Lead Product Manager contribute to the success of Propelix?

In the role of Lead Product Manager for Propelix, your contributions directly influence the platform's success by driving product ideation, development, and enhancements aligned with customer insights. You will engage intimately with clients, gather their feedback, and translate it into actionable features, ensuring the product meets market demands effectively.

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What makes Jerry an attractive employer for a Lead Product Manager?

Jerry is an attractive employer for a Lead Product Manager because it offers a unique opportunity to work in a pre-IPO startup environment with a dynamic team and strong financial backing. Here, innovation meets ambition, allowing you to accelerate your career while making a tangible impact on a product that reshapes an entire industry.

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What kind of growth opportunities exist for a Lead Product Manager at Jerry?

As a Lead Product Manager at Jerry, you will find ample growth opportunities as you help steer Propelix toward becoming a market leader. You'll engage with a network of seasoned professionals, participate in strategic decision-making, and benefit from continuous learning in a talent-dense environment, which paves the way for rapid career advancement.

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Common Interview Questions for Lead Product Manager, New Product (B2B GenAI platform)
Can you explain your approach to product development as a Lead Product Manager?

When discussing my approach to product development, I emphasize the importance of agile methodologies and customer feedback loops. I would outline a strategy focused on iterative development, encouraging collaboration across teams, and fostering a culture that embraces flexibility and speed to meet market demands.

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How do you prioritize features for a new product launch?

Prioritizing features, I would use a data-driven approach combined with stakeholder input. Assessing customer needs, market trends, and alignment with our business objectives allows me to create a prioritized roadmap that balances short-term wins with long-term strategic goals.

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What strategies do you use to gather customer feedback?

To gather customer feedback efficiently, I implement several strategies such as conducting interviews, deploying surveys, and utilizing analytics tools to understand user behavior. Consistently creating channels for customer communication allows me to capture diverse perspectives and insights.

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How would you handle conflict between stakeholders regarding product features?

In handling conflicts, I prioritize transparent communication and seek to understand the perspectives of all parties involved. I facilitate discussions that focus on data and user needs, aiming for a solution that aligns everyone with our overarching product vision.

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Describe how you would manage a project with tight deadlines.

Managing a project with tight deadlines requires meticulous planning and prioritization. I set clear project milestones, maintain open communication with the team, and regularly check in on progress. If issues arise, I troubleshoot collaboratively to realign efforts and keep the project on track.

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What frameworks or methodologies do you apply in product management?

I apply frameworks like Agile and Lean methodologies to my product management processes. These allow me to enhance responsiveness to change, focus on iterative development, and ensure continuous improvement through feedback loops and collaborative teamwork.

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How do you ensure stakeholder buy-in on product decisions?

To ensure stakeholder buy-in, I leverage data to support my decisions while actively engaging stakeholders in the product development process. Presenting clear information and eliciting their input fosters collaboration and ensures everyone feels valued and heard.

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Can you share an example of a successful product launch you've led?

In my previous role, I led a B2B software launch that exceeded sales projections by 30% within the first quarter. This success was achieved through a robust go-to-market strategy that involved aligning marketing efforts with product capabilities and actively engaging with early adopters for feedback.

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What do you consider the most challenging aspect of being a Lead Product Manager?

One of the most challenging aspects is balancing the needs of various stakeholders while ensuring that we stay true to our product vision. Effectively navigating these dynamics requires strong communication skills and the ability to make tough decisions based on data and strategic goals.

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How do you measure the success of a product after launch?

To measure the success of a product post-launch, I rely on a mix of quantitative metrics like user engagement and sales figures, as well as qualitative feedback from users. This comprehensive approach enables me to evaluate performance thoroughly and iterate on the product as needed for continued success.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 31, 2024

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