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Senior HR Business Partner - job 1 of 8

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and team mates from companies like Nvidia, Better, Nerdwallet, Wayfair, Sofi, etc.

  • Disrupt a massive market and take us to a $5B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a Senior HR Business Partner who is energized by working with a high caliber team and passionate about delivering meaningful business impact to join us! Reporting directly to our VP, People Operations, you will be instrumental in elevating our organizational talent density and ensuring that every department continues to operate at an extremely high level. Partnering closely with our entire executive suite and people leaders across all functions, you will own talent development, supporting our leaders on all performance management and career development initiatives, helping our leaders navigate difficult decisions, and ensure that our team members have the resources and support to achieve their ambitious goals. Through your influence, you will play a critical role in scaling our talent as we go from 5M to 50M customers and become a $5B business in the next few years.

Jerry is building the first super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 40X and our team to 250 across 5 countries.

How you will make an impact:

  • Work closely with our VP, People Operations and our leadership team to drive our entire performance review and performance management process; act as a thought partner and provide guidance to our people managers on goal setting, goal attainment and personnel decisions while ensuring that we continue to raise the bar on our talent and performance standards

  • Partner with executive leadership to identify gaps, ideate on near term and long term solutions, and execute on initiatives to elevate our employee retention and engagement

  • Champion and elevate Jerry’s culture through multiple employee touchpoints including recognition and support programs, conducting regular surveys and feedback sessions and organizing company meetings to enhance the employee engagement and satisfaction 

  • Address employee concerns and grievances with empathy, integrity, and confidentiality, fostering a positive and inclusive workplace culture

  • Ensure compliance with labor laws, company policies, and industry regulations while maintaining accurate employee records and managing HR documentation

Preferred experience:

  • Bachelor’s degree in Human Resources or a related discipline

  • 5+ years of experience in human resources or people operations with a focus on talent development in a fast-paced, high-growth startup environment

  • Deep knowledge of employment laws and human resources regulations

  • HR certification (e.g., SHRM-CP, PHR) strongly preferred

Ideal profile:

  • You are a true business-centric thought partner and are principled about making the right decisions to move the company forward

  • You are a first principles thinker and have very good judgment

  • You act with the highest level of integrity 

  • You are diplomatic and tactful, even under intense pressure and in the most challenging situations

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Senior HR Business Partner, Jerry

At Jerry, we’re on the lookout for a Senior HR Business Partner to join our playful and dynamic team in Palo Alto. If you're passionate about making a significant impact in a rapidly growing environment, this role is an exciting opportunity for you. Imagine working closely with some of the brightest minds coming from companies like Nvidia and Wayfair while contributing to our mission of revolutionizing car ownership. In this pivotal role, you will collaborate directly with our VP of People Operations and a diverse array of leaders to enhance our organizational talent. Your expertise will drive initiatives in performance management and career growth, helping to ensure that every employee feels supported in their ambitious journeys. The upcoming years are critical for Jerry as we aim to elevate our customer base from 5 million to 50 million, and your influence will play a vital part in this transition. You’ll foster a robust workplace culture that prioritizes employee engagement and satisfaction, guiding our team in navigating challenges with integrity and empathy. If you have a background in HR with a focus on talent development, a knack for strategic thinking, and a passion for building inclusive workplaces, we’d love to have you on board as we strive to create a $5 billion enterprise and transform the car owners' experience together!

Frequently Asked Questions (FAQs) for Senior HR Business Partner Role at Jerry
What are the main responsibilities of a Senior HR Business Partner at Jerry?

As a Senior HR Business Partner at Jerry, you'll be responsible for overseeing performance management processes, collaborating with executives to identify talent gaps, and ensuring employee engagement initiatives are effectively implemented. You'll partner with department leaders to support career development and mitigate employee concerns while fostering a positive workplace culture.

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What qualifications are needed for the Senior HR Business Partner position at Jerry?

To be considered for the Senior HR Business Partner position at Jerry, candidates should have a Bachelor's degree in Human Resources or a related field, along with a minimum of 5 years of HR experience in a startup environment. An HR certification like SHRM-CP or PHR is preferred, alongside a deep understanding of employment laws.

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How does the Senior HR Business Partner role contribute to Jerry's growth?

The Senior HR Business Partner role is essential to Jerry's growth as it focuses on elevating talent density across the organization. By partnering with leaders and overseeing employee performance, you will help us scale effectively, ultimately driving our target of expanding from 5 million to 50 million customers.

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What kind of work environment can a Senior HR Business Partner expect at Jerry?

At Jerry, the work environment is vibrant and talent-rich, designed to foster collaboration and innovation. As a Senior HR Business Partner, you will immerse yourself in a supportive culture that values integrity and empowers you to take initiative in driving impactful HR strategies.

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What impact will a Senior HR Business Partner have on employee satisfaction at Jerry?

A Senior HR Business Partner will play a crucial role in enhancing employee satisfaction by developing and implementing recognition programs, conducting feedback sessions, and ensuring that HR policies support a positive and inclusive work culture, critical to supporting our teams in achieving their goals.

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Common Interview Questions for Senior HR Business Partner
Can you describe your experience in performance management?

When answering this question, emphasize specific methodologies you have implemented in your previous roles and how these approaches have improved team performance and engagement. Highlight any metrics or outcomes that indicate success.

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How do you handle employee grievances?

Discuss your approach to dealing with employee grievances, focusing on your ability to maintain confidentiality and empathy. Provide examples of how your actions led to resolutions and improved workplace relations.

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What strategies have you employed to enhance employee engagement?

Describe initiatives you have developed or implemented that boosted employee engagement in past positions. Focus on the collaborative aspect of creating an inclusive culture and driving positive morale.

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How do you ensure compliance with labor laws and regulations?

Talk about your methods for staying updated on relevant labor laws and regulations and how you integrated this knowledge into HR practices and training within the organization.

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Describe a time you led a significant change in your organization.

Provide a detailed account of a successful change management initiative you led, outlining the steps you took and the outcomes. Explain how you communicated with stakeholders and addressed resistance.

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How do you support talent development within an organization?

Discuss your approach to talent development, including mentoring programs or career growth initiatives you've implemented and how these contributed to individual and organizational success.

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What is your approach to goal setting with team leaders?

Outline your collaborative approach to setting goals, including your emphasis on aligning individual and organizational objectives. Talk about any tools or frameworks you have used to track progress.

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How do you cultivate a company culture that aligns with organizational values?

Explain strategies you have used to drive culture in previous roles, such as team-building activities, open communication practices, or employee recognition programs that reflect the company’s core values.

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How do you approach difficult conversations with employees?

Provide insights into your methods for preparing for and handling tough conversations with employees, emphasizing your commitment to fairness, transparency, and active listening.

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What role does data play in your HR decision-making?

Discuss how you leverage data analytics to inform HR strategies, monitor workforce trends, and make data-driven decisions that enhance organizational effectiveness and employee satisfaction.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

413 jobs
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Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 22, 2024

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