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Product Lead, New Product (B2B GenAI platform) - job 1 of 11

You could be a product lead anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Report directly to our COO and work closely with brilliant leaders and team mates from companies like Nvidia, Nerdwallet, Better, Wayfair, Robinhood, etc.

  • Opportunity to take us to a $5B business and a household name in the next few years

  • Be immersed in a talent-dense environment, greatly accelerate your learning and career growth

About the opportunity:

Jerry is building an AllCar™ super app to radically simplify all aspects of car ownership. In late 2022, we were one of the first companies to develop on top of OpenAI’s ChatGPT. In April of 2023, we launched our first LLM-powered chatbot that could answer the 200,000+ messages we get from our customers each month via Chat and SMS. Our multi-modal chatbot is able to respond to 93% of all incoming SMS and in-app chat requests without human intervention, with an average response time of 15-20 seconds. We also launched a voicebot for inbound phone calls that went live in production in early 2024. 

After the overwhelming success of our chatbot/voicebot technology, we decided to invest in Propelix as a B2B GenAI prompt engineering platform provider to allow other companies to leverage our highly customizable AI-based virtual agent framework to help scale their business. Propelix.ai is to Jerry what AWS is to Amazon: a valuable core technology that we are making available to other companies because we believe it can be a very valuable business for us. We are looking for a Product lead to own the product development, implementation and success of our earliest customers for Propelix. This role sits at the intersection of go-to-market and product.

Responsibilities:

  • Drive the development of Propelix from 0 to 1, working directly with our early customers and iterating on their feedback to uncover and refine our product-market fit

  • Utilize customer insights to identify and build new Propelix features, ecosystem integrations, and processes that enable both initial customer success and future customer growth

  • Ask penetrating questions to form a deep understanding of our customers needs and customize our technology to help them produce meaningful results

  • Own and execute the implementation process for our early Propelix customers to drive customer success and satisfaction

  • Manage all aspects of our B2B Propelix product to establish it as the leading GenAI prompt engineering platform provider within the Insurance industry

Requirements:

  • Systems Thinking: Skilled at bringing structure to ambiguous situations, demonstrating curiosity, asking insightful questions, and employing creative and first-principles thinking

  • Initiative: Highly self-motivated with a strong sense of ownership over tasks.

  • Organizational Skills: Exceptional project management abilities, capable of managing clients, internal stakeholders, project and product team members, and project timelines effectively.

  • Communication: Strong proficiency in both written and verbal communication, able to interact with and influence a diverse range of audiences, including internal, external, technical, and non-technical stakeholders.

Ideal profile:

  • Bachelor’s degree in an intellectually rigorous discipline

  • 5-10 years of experience, ideally a mix of structured problem solving experience (MBB, VC or PE experience preferred) followed by a few years of experience building products at an early-stage B2B SaaS startup (pre-product market fit)

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Average salary estimate

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What You Should Know About Product Lead, New Product (B2B GenAI platform), Jerry

Are you ready to take the reins as the Product Lead for a groundbreaking B2B GenAI platform? Join Jerry, a pre-IPO startup in Palo Alto that's making car ownership easier with its AllCar™ super app. Reporting directly to our COO, you'll collaborate with top-notch professionals from companies like Nvidia and Robinhood, helping to grow our innovative Propelix platform. Imagine leading a trailblazing project that emphasizes AI-powered technologies and significantly impacts the B2B landscape. At Jerry, you will be at the heart of product development, working closely with early customers to refine our product-market fit. Your knack for systems thinking will shine as you navigate complex customer needs and bridge the gap between the tech and the market. With a stellar team supporting you, you'll drive the implementation process and ensure our customers achieve success with our GenAI solutions. If you're passionate about transforming businesses with cutting-edge technology and fostering meaningful relationships with clients, Jerry is the place for you. With $240 million in funding and a rapidly growing market presence, your opportunity to shape Jerry’s future while accelerating your own career growth is just a role away. Let's make car ownership smarter together!

Frequently Asked Questions (FAQs) for Product Lead, New Product (B2B GenAI platform) Role at Jerry
What are the primary responsibilities of the Product Lead at Jerry for the Propelix platform?

As the Product Lead at Jerry for the Propelix platform, you will be responsible for driving the product development from 0 to 1. This involves working closely with our early customers to gather feedback and refine our product-market fit. You'll utilize customer insights to identify new features and build relevant ecosystem integrations that facilitate customer success and growth.

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What qualifications are needed to become a Product Lead for Propelix at Jerry?

To qualify for the Product Lead position at Jerry, candidates should have a Bachelor’s degree in a demanding academic discipline and between 5 to 10 years of relevant experience. Ideally, this should include structured problem-solving experience, such as working in MBB, VC, or PE, along with product management experience in an early-stage B2B SaaS startup.

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What skills are essential for the Product Lead position at Jerry?

Essential skills for the Product Lead role at Jerry include strong organizational and project management skills, exceptional written and verbal communication abilities, and a proficiency in systems thinking. Additionally, being highly self-motivated and having a knack for initiative will help you succeed in this dynamic environment.

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How does the Product Lead role at Jerry fit into the company's overall goals?

The Product Lead role at Jerry is crucial for aligning product development with the company's goal of establishing Propelix as a leading GenAI platform within the insurance industry. You'll play a pivotal role in creating innovative solutions that help transform car ownership for businesses, which is a key part of our expansion strategy.

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What makes Jerry an exciting place to work as a Product Lead?

Jerry is an exciting place to work for a Product Lead due to its pre-IPO status, significant funding, and rapid revenue growth. You'll have the unique opportunity to work with talented peers in a collaborative environment, driving innovation and shaping the future of how people interact with AI technology in the B2B space.

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Common Interview Questions for Product Lead, New Product (B2B GenAI platform)
Can you describe a time when you drove product development from ideation to launch?

In answering this question, share a specific instance where you took a product from concept to market. Detail your approach to researching customer needs, the iterative development process, and how you collaborated with stakeholders to gather support and ensure success.

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What strategies do you use to gather and analyze customer feedback?

Outline your methodologies for collecting customer feedback, such as surveys, interviews, or usability testing. Emphasize the importance you place on this feedback in shaping product development and how you use it to drive improvements.

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How do you prioritize features in product development?

Discuss the frameworks or criteria you use for prioritization, such as customer impact, revenue potential, and alignment with business goals. Providing an example can illustrate your ability to make informed decisions.

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How do you ensure cross-functional collaboration in product management?

Emphasize your approach to building relationships with other departments, such as sales and engineering. Highlight examples where you facilitated collaboration to ensure all teams are aligned and working toward shared goals.

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What experience do you have with B2B SaaS product management?

Detail your prior experience in the B2B SaaS space, focusing on responsibilities that are specific to the industry, such as customer engagement strategies, scaling products, and navigating market dynamics.

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How do you measure the success of a product post-launch?

Explain the KPIs and metrics you track to evaluate product performance after launch, such as customer adoption rates, revenue growth, and user satisfaction scores, and how you use this data to drive future product iterations.

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Can you describe how you handle competing priorities?

Provide an example where you had to balance multiple priorities, detailing your approach to assessing urgency, communicating with stakeholders, and re-prioritizing tasks to meet deadlines effectively.

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What role does data play in your product decision-making process?

Articulate your dedication to data-driven decision making, giving examples of how you've used analytics to inform product features, enhancements, or market adjustments based on observed user behaviors.

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How do you stay updated with the latest trends in AI and product management?

Show your proactive efforts to keep yourself informed about industry trends through blogs, workshops, networking events, and professional groups, demonstrating your commitment to continuous learning and professional growth.

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What excites you most about the opportunity to work with Jerry?

Share your passion for the role by discussing what specifically attracts you to work with Jerry, such as its innovative spirit, growth potential, and the opportunity to contribute to meaningful products that impact many users.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

409 jobs
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BADGES
Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 22, 2024

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