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Senior HR Business Partner - job 1 of 10

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and team mates from companies like Nvidia, Better, Nerdwallet, Wayfair, Sofi, etc.

  • Disrupt a massive market and take us to a $5B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a Senior HR Business Partner who is energized by working with a high caliber team and passionate about delivering meaningful business impact to join us! Reporting directly to our VP, People Operations, you will be instrumental in elevating our organizational talent density and ensuring that every department continues to operate at an extremely high level. Partnering closely with our entire executive suite and people leaders across all functions, you will own talent development, supporting our leaders on all performance management and career development initiatives, helping our leaders navigate difficult decisions, and ensure that our team members have the resources and support to achieve their ambitious goals. Through your influence, you will play a critical role in scaling our talent as we go from 5M to 50M customers and become a $5B business in the next few years.

Jerry is building the first super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 40X and our team to 250 across 5 countries.

How you will make an impact:

  • Work closely with our VP, People Operations and our leadership team to drive our entire performance review and performance management process; act as a thought partner and provide guidance to our people managers on goal setting, goal attainment and personnel decisions while ensuring that we continue to raise the bar on our talent and performance standards

  • Partner with executive leadership to identify gaps, ideate on near term and long term solutions, and execute on initiatives to elevate our employee retention and engagement

  • Champion and elevate Jerry’s culture through multiple employee touchpoints including recognition and support programs, conducting regular surveys and feedback sessions and organizing company meetings to enhance the employee engagement and satisfaction 

  • Address employee concerns and grievances with empathy, integrity, and confidentiality, fostering a positive and inclusive workplace culture

  • Ensure compliance with labor laws, company policies, and industry regulations while maintaining accurate employee records and managing HR documentation

Preferred experience:

  • Bachelor’s degree in Human Resources or a related discipline

  • 5+ years of experience in human resources or people operations with a focus on talent development in a fast-paced, high-growth startup environment

  • Deep knowledge of employment laws and human resources regulations

  • HR certification (e.g., SHRM-CP, PHR) strongly preferred

Ideal profile:

  • You are a true business-centric thought partner and are principled about making the right decisions to move the company forward

  • You are a first principles thinker and have very good judgment

  • You act with the highest level of integrity 

  • You are diplomatic and tactful, even under intense pressure and in the most challenging situations

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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What You Should Know About Senior HR Business Partner, Jerry

Are you ready to take your HR skills to the next level? Join Jerry as a Senior HR Business Partner and be part of a dynamic, pre-IPO startup based in Raleigh! Here at Jerry, we’re revolutionizing how people manage car ownership with our groundbreaking AllCar™ app, and we want you to help us elevate our human resources function to match our ambitious growth. With over $240M in funding and an impressive 40X revenue growth in just four years, you’ll be surrounded by an exceptional team of professionals from leading companies like Nvidia and Wayfair. In this exciting role, you’ll have the opportunity to collaborate with our VP of People Operations, ensuring our talent development strategy is top-notch. You’ll dive into performance management processes, provide guidance to our leaders, and tackle various HR challenges. Your influence will help us scale effectively as we aim for a $5B valuation while reaching millions more customers. If you’re passionate about fostering a positive workplace culture and ensuring every employee has the resources they need, we want to hear from you! This is more than just a job; it’s a chance to make a meaningful impact in a fast-paced, innovative environment. Let’s disrupt the market together and help people optimize their car ownership journey!

Frequently Asked Questions (FAQs) for Senior HR Business Partner Role at Jerry
What are the main responsibilities of a Senior HR Business Partner at Jerry?

As a Senior HR Business Partner at Jerry, your key responsibilities will include managing performance review processes, guiding leaders on talent development, addressing employee concerns, and collaborating with the executive team to enhance employee retention and engagement. You will work closely with various departments to ensure that organizational performance remains exceptional and that every team member is set up for success.

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What qualifications are needed for the Senior HR Business Partner position at Jerry?

To qualify for the Senior HR Business Partner role at Jerry, you should have a bachelor’s degree in Human Resources or a related field, along with at least 5 years of experience in HR or people operations, particularly in a high-growth startup environment. HR certifications such as SHRM-CP or PHR are preferred, along with deep knowledge of employment laws and regulations.

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How does the Senior HR Business Partner contribute to Jerry's culture?

The Senior HR Business Partner at Jerry plays a vital role in championing the company culture by implementing recognition programs, conducting surveys for employee feedback, and organizing events to enhance engagement. By fostering an inclusive and positive workplace, you will help develop a culture that supports innovation and high performance.

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What kind of experience is preferred for a Senior HR Business Partner at Jerry?

At Jerry, we're looking for a candidate who has substantial experience in human resources, particularly in talent development within a startup setting. The ideal candidate should also demonstrate strong judgment, diplomatic skills, and the ability to navigate challenging situations with integrity to support both the company and its employees.

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What growth opportunities exist for a Senior HR Business Partner at Jerry?

As a Senior HR Business Partner at Jerry, you'll have numerous opportunities for professional growth. You'll work with a high-caliber team in a rapidly expanding organization, which will provide valuable experience in driving HR strategies that align with significant business objectives. Your contributions will directly impact our journey from 5 million to 50 million customers, paving the way for career advancement within the company.

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Common Interview Questions for Senior HR Business Partner
Can you explain your approach to performance management as a Senior HR Business Partner?

When discussing your approach to performance management, emphasize your ability to set clear goals, provide regular feedback, and tailor support to individual team members. Highlight your strategy for aligning departmental objectives with overall company goals and how you help managers encourage employee development effectively.

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How do you handle employee grievances and ensure a positive workplace culture?

In answering this question, describe your empathetic approach to addressing grievances. Explain how you ensure confidentiality and promote open communication while also facilitating solutions that uphold the company culture. Mention your commitment to fairness and your ability to mediate effectively between employees and management.

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What strategies do you use to improve employee engagement?

To improve employee engagement, outline your efforts in initiating regular feedback channels, recognition programs, and employee development opportunities. Describe how you analyze survey data to inform strategy and increase participation in engagement activities, thus fostering a sense of belonging and purpose within the organization.

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Can you give an example of a challenging HR situation you encountered and how you resolved it?

Use the STAR method (Situation, Task, Action, Result) to describe a specific challenging situation. Focus on how you assessed the issue, worked collaboratively with leadership and team members, and the positive outcomes that resulted from your intervention.

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How do you ensure compliance with labor laws and regulations?

Talk about your proactive approach to staying updated on labor laws and compliance requirements. Share your methods for conducting audits, training managers on legal obligations, and implementing processes to maintain accurate records. Highlight the importance of a compliance-focused culture.

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What role does data play in your HR decision-making process?

Explain how data can inform various HR strategies by analyzing metrics related to employee performance, retention rates, and engagement levels. Emphasize your experience with HR analytics tools and how data has helped you make informed decisions to improve organizational performance.

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How do you partner with executive leadership to drive HR initiatives?

Discuss how you develop relationships with executive leaders by understanding their business goals, aligning HR initiatives accordingly, and providing strategic insight. Stress the importance of open communication and feedback loops to ensure successful partnerships.

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What is your philosophy on talent development?

Share your belief in the importance of continuous learning and development for employees at all levels. Discuss how you implement coaching, mentoring programs, and personalized development plans to help individuals achieve their career goals while also addressing the company's evolving needs.

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How do you build trust with employees and management?

Talk about your commitment to transparency, active listening, and integrity in your interactions. Emphasize the role of regular check-ins and your willingness to advocate for employees while also maintaining organizational needs. Building rapport through consistent, open communication fosters trust.

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What initiatives have you led to enhance diversity and inclusion within an organization?

Discuss specific programs or policies you have implemented or advocated for to enhance diversity and inclusion. Highlight any measurable outcomes the initiatives achieved, such as increasing underrepresented talent or fostering an inclusive environment where all employees feel valued.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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BADGES
Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 28, 2024

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