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Senior HR Business Partner - job 1 of 9

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and team mates from companies like Nvidia, Better, Nerdwallet, Wayfair, Sofi, etc.

  • Disrupt a massive market and take us to a $5B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a Senior HR Business Partner who is energized by working with a high caliber team and passionate about delivering meaningful business impact to join us! Reporting directly to our VP, People Operations, you will be instrumental in elevating our organizational talent density and ensuring that every department continues to operate at an extremely high level. Partnering closely with our entire executive suite and people leaders across all functions, you will own talent development, supporting our leaders on all performance management and career development initiatives, helping our leaders navigate difficult decisions, and ensure that our team members have the resources and support to achieve their ambitious goals. Through your influence, you will play a critical role in scaling our talent as we go from 5M to 50M customers and become a $5B business in the next few years.

Jerry is building the first super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 40X and our team to 250 across 5 countries.

How you will make an impact:

  • Work closely with our VP, People Operations and our leadership team to drive our entire performance review and performance management process; act as a thought partner and provide guidance to our people managers on goal setting, goal attainment and personnel decisions while ensuring that we continue to raise the bar on our talent and performance standards

  • Partner with executive leadership to identify gaps, ideate on near term and long term solutions, and execute on initiatives to elevate our employee retention and engagement

  • Champion and elevate Jerry’s culture through multiple employee touchpoints including recognition and support programs, conducting regular surveys and feedback sessions and organizing company meetings to enhance the employee engagement and satisfaction 

  • Address employee concerns and grievances with empathy, integrity, and confidentiality, fostering a positive and inclusive workplace culture

  • Ensure compliance with labor laws, company policies, and industry regulations while maintaining accurate employee records and managing HR documentation

Preferred experience:

  • Bachelor’s degree in Human Resources or a related discipline

  • 5+ years of experience in human resources or people operations with a focus on talent development in a fast-paced, high-growth startup environment

  • Deep knowledge of employment laws and human resources regulations

  • HR certification (e.g., SHRM-CP, PHR) strongly preferred

Ideal profile:

  • You are a true business-centric thought partner and are principled about making the right decisions to move the company forward

  • You are a first principles thinker and have very good judgment

  • You act with the highest level of integrity 

  • You are diplomatic and tactful, even under intense pressure and in the most challenging situations

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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What You Should Know About Senior HR Business Partner, Jerry

As the Senior HR Business Partner at Jerry in Palo Alto, you’ll be stepping into a pivotal role that’s not just about filling positions, but about shaping the future of the company. At Jerry, we’re a pre-IPO startup that’s shaking things up in the automotive industry with ambitious plans to become a $5 billion business. We’ve experienced incredible growth, landing funding of $240 million and growing our revenue 40 times in just four years. We’re a team of sharp minds from companies like Nvidia and Nerdwallet, and we’re all about making a real impact. In this role, you’ll collaborate closely with our VP of People Operations and other leaders to drive performance management processes. Your input will directly influence our team's talent density and empower our employees to reach their full potential. From partnerships with executives to cultivating a positive workplace culture, your expertise will help us effectively manage employee relations, development, and engagements. We’re looking for someone with a strong HR background—ideally, five years in fast-paced startup life—who understands the nuances of performance management and employee relations. If you’re someone who thrives in dynamic environments and can make decisions that align with our ambitious goals while fostering inclusivity and integrity, we’d love to have you on our team. Join us at Jerry, and let's redefine car ownership together, one innovative solution at a time.

Frequently Asked Questions (FAQs) for Senior HR Business Partner Role at Jerry
What are the responsibilities of a Senior HR Business Partner at Jerry?

As a Senior HR Business Partner at Jerry, your responsibilities will include driving the performance management process, partnering with executive leadership to identify talent gaps, and championing company culture initiatives. You will work closely with people managers to support employee development and retention strategies, ensuring that Jerry continues to meet its ambitious growth goals.

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What qualifications are required for the Senior HR Business Partner position at Jerry?

To qualify for the Senior HR Business Partner role at Jerry, candidates should have at least a bachelor’s degree in Human Resources or a related field, along with over five years of experience in HR or people operations focused on talent development. A strong understanding of employment laws and an HR certification such as SHRM-CP or PHR is highly preferred.

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How does the Senior HR Business Partner contribute to Jerry's growth?

The Senior HR Business Partner plays a vital role in Jerry's growth by influencing talent management and development strategies aligned with the company's objectives. Your work will directly support scaling the business from 5 million to 50 million customers, ensuring that we have the right talent in place to achieve our ambitious targets.

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What does the work environment look like for a Senior HR Business Partner at Jerry?

At Jerry, the work environment for a Senior HR Business Partner is dynamic and collaborative. You will work with a team of talented individuals from diverse backgrounds, all committed to disrupting the automotive market. The culture emphasizes innovation and personal growth, providing opportunities for you to make a significant impact.

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What is the expected career progression for a Senior HR Business Partner at Jerry?

A Senior HR Business Partner at Jerry can expect significant career progression as the company continues to expand. With opportunities to partner closely with the executive team and influence strategic decisions, you will develop invaluable skills and experience that can lead to higher leadership roles in human resources or even executive-level positions as the business grows.

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Common Interview Questions for Senior HR Business Partner
How do you approach performance management as a Senior HR Business Partner?

When discussing performance management, emphasize your strategic approach. Highlight how you collaborate with leadership to set clear expectations, provide ongoing feedback, and facilitate meaningful development conversations to elevate team performance.

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What strategies do you use to foster an engaging company culture?

Share specific examples of initiatives you’ve championed to enhance company culture, such as recognition programs or feedback mechanisms. Emphasize the importance of communication and inclusivity in fostering employee satisfaction.

Join Rise to see the full answer
Can you describe a time you navigated a difficult employee situation?

When answering this question, provide a structured response using the STAR method (Situation, Task, Action, Result). Focus on your empathetic approach and your commitment to upholding integrity while resolving the issue to everyone's satisfaction.

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How do you ensure compliance with labor laws and company policies?

Discuss the procedures you implement, such as regular training, audits, and keeping abreast of changes in legislation. Illustrate your commitment to ethical practices and maintaining accurate HR documentation.

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What metrics do you typically use to assess employee engagement?

Mention common metrics like employee surveys, turnover rates, and performance reviews. Explain how you use this data to inform strategies for improving engagement and retention at Jerry.

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How do you identify talent gaps within an organization?

Talk about your experience with data analysis and collaboration with leadership to understand the company's strategic goals. Specifically, mention how you assess current talent against future needs.

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Describe your experience with talent development initiatives.

Highlight specific programs you've implemented that support employee growth, such as mentorship or training systems. Discuss outcomes that showed increased performance and career advancement.

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How do you handle feedback from employees?

Discuss your belief in open communication and the importance of actively listening to employees' concerns. Emphasize your approach to addressing feedback, whether it’s through direct actions or organizational changes.

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What role do you see yourself playing in crisis management?

Outline your proactive and reactive strategies for crisis situations. Emphasize the importance of open communication, transparency, and maintaining morale during challenging times.

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Why do you want to work as a Senior HR Business Partner at Jerry?

Express your enthusiasm for Jerry's mission to disrupt the automotive market, your alignment with the company's values, and your eagerness to contribute to an innovative team that is redefining car ownership.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 26, 2024

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