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Senior Human Resources Generalist - job 1 of 2

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and team mates from companies like Nvidia, Better, Nerdwallet, Wayfair, Sofi, etc.

  • Disrupt a massive market and take us to a $5B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a strategic Senior Human Resources Generalist to join our dynamic team and scale our HR processes. Reporting directly to the VP of People Operations, you will support day-to-day operations, including new employee onboarding, HR administration, and compliance, fostering healthy workplace practices throughout every department. You have a deep understanding of the employee lifecycle to provide the ultimate white glove service to our employees. You will operate with a high degree of integrity and transparency to ensure Jerry’s people operations are reliable and seamless. If you are seeking a high impact role in a rapidly growing company in a $2T industry, drop your resume today!

Jerry is building the first AllCar™ super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 40X and our team to 250 across 7 countries.

How you will make an impact:

  • Automate workflows in HR processes to minimize inefficiencies and scale operations

  • Provide an immersive onboarding experience for new hires to highlight how their role has real impact on the business and the business of our customers

  • Support the development and implementation of employee engagement initiatives, such as surveys, team-building activities, and recognition programs. Help gather feedback from employees and contribute to creating an inclusive work environment.

  • Maintain accurate employee records, assist with benefits administration, and ensure HR data is up-to-date in HRIS systems. Help with the preparation of HR documents, including offer letters, contracts, and onboarding materials.

  • Serve as a first point of contact for employee inquiries and provide basic guidance on HR policies and procedures. Support the HR team in addressing employee concerns and resolving issues.

Preferred experience:

  • Bachelor’s degree in Human Resources, Business Administration, or a related discipline

  • 6+ years of people operations experience (experience weathering a high-growth startup strongly preferred)

  • Strong understanding of human resources best practices and employment law

  • Experience in implementing and building HR automations and systems

  • Master’s Degree in Human Resources, I/O Psychology, Organizational Behavior, Industrial Psychology, or similar preferred

  • Certification in SHRM or HRCI preferred

Who you are:

  • Exceptional verbal and written communication and interpersonal skills

  • Solid judgment and ensures integrity, compliance, and confidentiality when handling highly sensitive information

  • Can multitask and prioritize without compromising attention to detail

  • Passionate about creating a positive employee experience

While we appreciate your interest and application, only applicants under consideration will be contacted.

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $240 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.

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Average salary estimate

$110000 / YEARLY (est.)
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$130000K

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What You Should Know About Senior Human Resources Generalist, Jerry

As a Senior Human Resources Generalist at Jerry, you have the chance to make a dynamic impact in a vibrant, pre-IPO startup that’s riding a wave of impressive growth. Located in New York, this role invites you to synergize with brilliant minds who hail from tech giants such as Nvidia and Wayfair. Your primary focus will be on scaling our HR processes while being the go-to resource for our employees, offering a white glove service throughout the employee lifecycle. This means you’ll engage in everything from onboarding new team members to managing HR administration and compliance, all while fostering a healthy and inclusive workplace culture. With a firm commitment to integrity and transparency, your contributions will ensure that our HR operations run smoothly and efficiently. You’ll also be spearheading initiatives aimed at engaging our workforce, taking meaningful feedback, and creating programs that boost morale and collaboration. As Jerry revolutionizes car ownership through our AllCar™ super app, you’ll find yourself at the heart of a rapidly growing organization that’s already crossed an impressive $240 million in funding and continues to disrupt a staggering $2 trillion market. If you’re excited about partnering with an esteemed team dedicated to innovation and growth, then you’re in the right place. Join us and be part of a journey that optimizes how people manage car ownership while propelling your career forward!

Frequently Asked Questions (FAQs) for Senior Human Resources Generalist Role at Jerry
What are the key responsibilities of a Senior Human Resources Generalist at Jerry?

The Senior Human Resources Generalist at Jerry is responsible for automating HR workflows, enhancing the onboarding experience, supporting employee engagement initiatives, maintaining accurate employee records, and serving as a primary contact for employee inquiries. This multifaceted role directly influences the workplace environment and ensures seamless HR operations across departments.

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What qualifications are required for the Senior Human Resources Generalist position at Jerry?

Candidates for the Senior Human Resources Generalist position at Jerry should possess a Bachelor’s degree in Human Resources or a related field, along with 6+ years of experience in people operations—preferably within a high-growth startup. Familiarity with HR best practices and employment law is essential, and advanced degrees or certifications in HR are preferred.

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How does Jerry foster employee engagement as part of the Senior Human Resources Generalist role?

Jerry places a strong emphasis on creating an engaging workplace through employee initiatives such as surveys, team-building activities, and recognition programs. The Senior Human Resources Generalist will actively contribute to these efforts, gathering feedback from employees to help cultivate an inclusive environment that values every voice.

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What skills make a successful Senior Human Resources Generalist at Jerry?

A successful Senior Human Resources Generalist at Jerry should demonstrate exceptional communication skills, strong judgment when handling sensitive information, and the ability to multitask while maintaining attention to detail. Passion for creating positive employee experiences is also crucial for thriving in this role.

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What is the company culture like for a Senior Human Resources Generalist at Jerry?

The company culture at Jerry is rooted in innovation, teamwork, and a commitment to making a difference. As a Senior Human Resources Generalist, you’ll find yourself immersed in a talent-dense environment where collaboration and curiosity drive success, empowering you to grow alongside the company.

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Common Interview Questions for Senior Human Resources Generalist
Can you describe your experience in automating HR processes?

In my previous position, I led the implementation of an HRIS that streamlined our onboarding and leave management processes, resulting in a 30% reduction in time spent on administrative tasks. I believe in leveraging technology to improve efficiency and employee experience.

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How do you approach employee engagement in a high-growth environment?

I focus on actively soliciting employee feedback through regular surveys and one-on-one check-ins. By implementing targeted engagement programs based on this feedback, I can help create a positive work culture conducive to collaboration and retention.

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What strategies would you implement to improve the onboarding experience?

To enhance the onboarding experience, I would ensure that new hires participate in a structured program that introduces them to our culture, values, and their role's impact right from day one. Providing mentorship and resources for continuous learning would also be key.

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How do you ensure compliance with employment laws?

I stay updated on employment laws and regulations through continuous education and networking with industry professionals. Regular audits of our HR practices and proactive communication with our legal team ensure that we remain compliant while minimizing risks.

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Can you provide an example of resolving a complex employee issue?

I once handled a situation where two employees had a conflict affecting team dynamics. I facilitated a mediation session, allowing open dialogue to address grievances while establishing mutual respect. This approach led to improved collaboration and a stronger team.

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What role does data play in your HR strategies?

Data is crucial in shaping HR strategies. By analyzing turnover rates and engagement survey results, I can identify trends and implement targeted initiatives that effectively address our team's needs, enhancing overall employee satisfaction.

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How would you handle an employee who is not performing up to expectations?

I would start by scheduling a one-on-one meeting to understand any underlying issues. Setting clear performance objectives and providing continuous feedback helps guide improvement. If necessary, I’d collaborate with them on a development plan to realign their performance.

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What methods do you use to promote an inclusive workplace culture?

I prioritize diversity by promoting awareness of different backgrounds through training, establishing employee resource groups, and ensuring equitable policies. Regular inclusion assessments help us gauge our progress and areas for improvement.

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How do you maintain confidentiality when handling HR matters?

I uphold confidentiality by implementing strict protocols for sensitive information, ensuring that access is limited to authorized personnel. I regularly remind staff about the importance of discretion and the legal implications of breaches.

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What do you believe is the most critical aspect of the HR Generalist role?

The most critical aspect is acting as a trusted partner to both employees and management. Building strong relationships, understanding their needs, and navigating complex situations with empathy create a foundation for a positive workplace culture.

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Jerry is redefining car ownership with its innovative AI-powered AllCar™ app, offering comprehensive solutions for insurance, financing, maintenance, and safety, driven by a team passionate about enhancing the driving experience.

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Badge ChangemakerBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Social Impact Driven
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 29, 2024

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