Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
General Equivalency DiplomaTravel Percentage :
0%Job Description
About this role:
Supported transmission staff with questions, troubleshooting and support for any issues that may arise. Processing customer payments and exceptions in a timely and accurate manner to customer accounts.
What you will be doing:
• Prepares customer payments for processing.
• Coordinates set-up and maintenance activities for the remittance processor and related equipment.
• Performs research and adjustment activities.
• Processes exception items.
• Maintains inventory of remittance processing supplies.
• Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.
• Other related duties assigned as needed.
Educational Requirements
High school diploma or GED
What you bring:
• Capacity to lift or move up to 30 pounds
• Considerable knowledge of remittance processing
• Proficient written and oral communication skills in dealing with employees or external customers/clients
• Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
• Knowledge of the practices, procedures and problem solving techniques required to process client transactions and produce output through computer operations
• Knowledge of the practices, procedures and problem solving techniques involved in item processing
• Knowledge of client specifications for remittance processing
• Knowledge of off-line and peripheral equipment operation and maintenance
• Proficiency to assemble, organize and sequence work
• Knowledge to identify errors in calculations and balances
Bonus if you have:
• Knowledge of Vision, ImageCentre or Vicor is preferred
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Are you ready to take your career to the next level as a Remittance Processing Associate Senior at FIS Global in Bolingbrook, Illinois? In this role, you'll be pivotal in ensuring that customer payments are processed accurately and efficiently. You'll support the remittance transmission staff by troubleshooting any issues that crop up, making you an essential part of the team. Every day will be a new adventure where you'll prepare customer payments for processing, coordinate the set-up and maintenance of processing equipment, and conduct research to resolve any discrepancies. The responsibilities don’t stop there; you’ll also handle exception items and manage inventory for remittance supplies, ensuring everything runs smoothly. Your expertise will be vital as you prepare outgoing notices for negotiable instruments like bonds and food stamps. If you're someone who thrives in a detailed environment, loves to problem-solve, and enjoys making an impact, then FIS Global might just be the perfect fit for you. Join us in creating a more inclusive economy where everyone can thrive, and let your skills shine in a welcoming and supportive workplace that values your contributions.
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