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Remittance Processing Associate Senior - Transmissions

Company Description

Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: FIS Global

Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%

Job Description

About this role:

Supported transmission staff with questions, troubleshooting and support for any issues that may arise. Processing customer payments and exceptions in a timely and accurate manner to customer accounts.

What you will be doing:
• Prepares customer payments for processing.
• Coordinates set-up and maintenance activities for the remittance processor and related equipment.
• Performs research and adjustment activities.
• Processes exception items.
• Maintains inventory of remittance processing supplies.
• Prepares outgoing collection notices for negotiable instruments, e.g., bonds, food stamps, foreign items.
• Other related duties assigned as needed.

Educational Requirements
High school diploma or GED

What you bring:
• Capacity to lift or move up to 30 pounds
• Considerable knowledge of remittance processing
• Proficient written and oral communication skills in dealing with employees or external customers/clients
• Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
• Knowledge of the practices, procedures and problem solving techniques required to process client transactions and produce output through computer operations
• Knowledge of the practices, procedures and problem solving techniques involved in item processing
• Knowledge of client specifications for remittance processing
• Knowledge of off-line and peripheral equipment operation and maintenance
• Proficiency to assemble, organize and sequence work
• Knowledge to identify errors in calculations and balances

Bonus if you have:

Knowledge of Vision, ImageCentre or Vicor is preferred


FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $17.24 - $29.76 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Average salary estimate

$23500 / YEARLY (est.)
min
max
$17240K
$29760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Remittance Processing Associate Senior - Transmissions, Jobs for Humanity

Are you ready to take your career to the next level as a Remittance Processing Associate Senior at FIS Global in Bolingbrook, Illinois? In this role, you'll be pivotal in ensuring that customer payments are processed accurately and efficiently. You'll support the remittance transmission staff by troubleshooting any issues that crop up, making you an essential part of the team. Every day will be a new adventure where you'll prepare customer payments for processing, coordinate the set-up and maintenance of processing equipment, and conduct research to resolve any discrepancies. The responsibilities don’t stop there; you’ll also handle exception items and manage inventory for remittance supplies, ensuring everything runs smoothly. Your expertise will be vital as you prepare outgoing notices for negotiable instruments like bonds and food stamps. If you're someone who thrives in a detailed environment, loves to problem-solve, and enjoys making an impact, then FIS Global might just be the perfect fit for you. Join us in creating a more inclusive economy where everyone can thrive, and let your skills shine in a welcoming and supportive workplace that values your contributions.

Frequently Asked Questions (FAQs) for Remittance Processing Associate Senior - Transmissions Role at Jobs for Humanity
What does a Remittance Processing Associate Senior do at FIS Global?

As a Remittance Processing Associate Senior at FIS Global, you will be responsible for preparing customer payments for processing, troubleshooting issues, and ensuring timely and accurate transactions. Your role will include maintaining equipment, processing exception items, and managing inventory for remittance supplies, all while supporting the transmission staff.

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What qualifications do I need for the Remittance Processing Associate Senior position at FIS Global?

To qualify as a Remittance Processing Associate Senior at FIS Global, you should have a high school diploma or GED. Additionally, significant knowledge of remittance processing and strong communication skills are essential. Experience in processing client transactions and familiarity with processing equipment will set you apart.

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Is there a possibility for career advancement as a Remittance Processing Associate Senior at FIS Global?

Yes, FIS Global is committed to providing career opportunities for its employees. As a Remittance Processing Associate Senior, you'll have the chance to enhance your skills and pursue further responsibilities, potentially leading to advancement within the company.

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What is the work environment like for a Remittance Processing Associate Senior at FIS Global?

At FIS Global, the work environment for a Remittance Processing Associate Senior is collaborative and supportive. You'll work with a diverse group of professionals dedicated to creating an inclusive workplace where everyone's contributions are valued.

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How does FIS Global support employees from diverse backgrounds as a Remittance Processing Associate Senior?

FIS Global actively promotes diversity and inclusivity within its workforce. As a Remittance Processing Associate Senior, you’ll be part of an organization that welcomes individuals from various backgrounds, fostering an environment where everyone feels empowered to succeed.

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What is the pay range for a Remittance Processing Associate Senior at FIS Global?

The pay range for a Remittance Processing Associate Senior at FIS Global is between $17.24 and $29.76 per hour. Actual compensation will depend on a variety of factors, including your skills, experience, and training.

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What are the main challenges faced by a Remittance Processing Associate Senior at FIS Global?

Challenges for a Remittance Processing Associate Senior at FIS Global can include troubleshooting complex payment issues and ensuring accuracy in processing transactions. However, with strong problem-solving skills and teamwork, these challenges become opportunities for growth and skill enhancement.

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Common Interview Questions for Remittance Processing Associate Senior - Transmissions
What experience do you have with remittance processing and handling exceptions?

To effectively answer this question, highlight any specific roles that involved remittance processing. Discuss the types of transactions you handled, how you resolved exceptions, and the procedures you utilized to ensure accuracy in processing. Be specific about tools or software used.

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How do you ensure accuracy when processing customer payments?

Discuss the methods and checks you implement to maintain accuracy, such as double-checking data entry, using automated systems to catch errors, and consulting with team members when discrepancies are found. Detail any experiences where this attention to detail was crucial.

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Can you explain a time when you had to troubleshoot a processing issue?

Prepare to provide a specific example where you encountered a processing issue. Describe the steps you took to identify the problem, how you resolved it, and the results of your efforts, emphasizing your problem-solving skills.

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How do you manage your time effectively when processing transactions?

Time management is essential in this role. Cite techniques you employ to prioritize tasks, such as creating a schedule or checklist. Discuss your approach to handling high-volume periods and ensuring all deadlines are met without sacrificing quality.

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What tools or software are you familiar with related to remittance processing?

Be prepared to discuss specific tools you've used in previous roles, such as payment processing software or systems like Vision or ImageCentre. Share how you leveraged these tools to improve efficiency and accuracy in your work.

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Describe your communication style when working with team members and clients.

Explain how you adapt your communication style based on the audience. Highlight your ability to clearly communicate complex information and offer examples of how effective communication helped resolve issues or improved teamwork in past roles.

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How do you handle stress during busy periods?

Share your strategies for managing stress, like taking breaks, prioritizing tasks, and staying organized. Discuss a specific instance when you successfully managed a high-pressure situation and maintained productivity.

Join Rise to see the full answer
What do you know about FIS Global's approach to diversity and inclusion in the workplace?

Research FIS Global's commitment to diversity and inclusion and explain what that means to you. Discuss how you value working in an inclusive environment and how it influences your work style and interactions with team members.

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What steps do you take for ongoing learning in your field?

Emphasize your commitment to continuous learning by discussing relevant courses, certifications, or professional groups you are a part of. Illustrate how this ongoing education has enhanced your skills and contributed to your effectiveness in previous roles.

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Why do you want to work as a Remittance Processing Associate Senior at FIS Global?

Articulate your passion for remittance processing, and why FIS Global specifically appeals to you. Consider mentioning the company's values, its commitment to diversity, or your eagerness to contribute to an inclusive workplace.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 28, 2024

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