AP Automation & Efficiency Lead

The AP Automation & Efficiency Lead at Switchboard is responsible for overseeing high-volume accounts payable operations, leading a team of AP clerks, and driving automation initiatives. This includes analyzing workflows to identify inefficiencies, implementing innovative technologies to optimize processes, and mentoring team members to enhance their skills and capabilities. The role is pivotal in fostering a culture of efficiency and collaboration within the finance department.

Ideal candidates for the AP Automation & Efficiency Lead position at Switchboard should have proven experience in accounts payable within a high-volume shared services environment. Familiarity with ERP systems like Oracle and AP automation tools is highly advantageous. Additionally, strong analytical, organizational, and communication skills are important, along with a successful track record of guiding teams through the transition during technology implementations.

The AP Automation & Efficiency Lead plays a crucial role in innovation at Switchboard by spearheading automation initiatives that transform traditional accounts payable workflows. By analyzing processes and implementing data-driven improvements, this position helps enhance productivity, reduce manual tasks, and align the team with modern financial practices, ultimately benefiting the entire organization.

In the AP Automation & Efficiency Lead role at Switchboard, you will be managing a team of 15 AP clerks, overseeing their day-to-day operations across multiple entities. You will work closely with this team, providing mentorship and guidance to ensure compliance, accuracy, and efficiency in all AP processes. Your leadership will help foster a high-performing, collaborative culture within the department.

Switchboard offers a competitive salary and a comprehensive benefits package for the AP Automation & Efficiency Lead. Benefits include a 100% funded profit-sharing plan, employer-matched 401(k), health and dental insurance, paid time off, and tuition reimbursement. Additionally, they provide relocation assistance for candidates moving to Casper, ensuring a smooth transition to the new role.

In answering this question, discuss specific projects you led related to AP automation, the technologies and tools you implemented, and the measurable outcomes, such as time saved or error reduction. Highlight your approach to team engagement and any strategies you used to overcome challenges.

When responding, provide details about your previous roles managing AP processes, the volume of transactions, and the scope of your responsibilities. Explain any systems or software you used and how you ensured accuracy and compliance within those operations.

Focus on your analytical skills in this answer. Discuss methodologies you employ to identify inefficiencies, such as process mapping or data analysis, and mention specific improvements you've implemented that led to increased productivity or reduced costs.

Share your philosophy on mentorship, including how you assess individual team members' strengths and areas for growth. Discuss your strategies for providing constructive feedback, facilitating professional development, and fostering an environment of continuous learning.

Be honest about your experience with different ERP systems like Oracle and any specific AP automation tools you’ve used. Highlight how these tools facilitated your work processes, improved efficiency, or supported team collaboration.

Detail a specific situation where you led a transition, outlining the steps you took to ensure a smooth process for your team. Mention how you communicated the changes, trained staff, and monitored the transition's success.

Discuss the ways you keep informed about developments in AP and automation, such as attending industry conferences, participating in webinars, or engaging with professional networks. Mention any certifications you hold and their relevance to your continuous learning.

Outline your typical leadership style, whether it's collaborative, authoritative, or coaching-oriented, and provide examples of how you've adjusted your approach based on the team's needs or specific challenges faced.

Detail your strategies for maintaining compliance and accuracy, such as establishing checks and balances, regularly reviewing processes, providing training, and how you involve your team in achieving these goals.

Share your passion for technology and process improvement, focusing on how leading the AP team aligns with your career goals. Discuss your enthusiasm for the impact that innovative practices can have on efficiency and team morale.