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Consumer Insight Director

We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what’s possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Job Title & Location

Consumer Insight Director

Dublin, Ireland

Role Description

Looking for a leadership role where you can drive growth, inspire a team, and make a real impact in the retail industry? This is your opportunity

We are seeking a Consumer Insight Director to join our Retail team in Ireland, leading a portfolio of key clients, including our largest retailers—Dunnes, Tesco, and Lidl.

In this role, you will manage and develop a high-performing team, driving exceptional client service, revenue growth, contract renewals, and professional development.

As a member of the Ireland business' senior leadership team, you will help shape the team's overall success and contribute to our growth strategy, while also benefiting from opportunities for personal development.

The ideal candidate will bring a positive attitude, a passion for supporting others, and a track record of driving commercial growth and team development.

Main Duties and responsibilities

  • Partner with the Head of Retail to develop and oversee a commercial growth strategy that drives long-term success.
  • Act as an inspiring leader, with opportunities to represent the business at industry conferences if desired.
  • Deliver valuable insights to clients and support them in leveraging MyWorldpanel, our new data platform.
  • Collaborate with experts across Ireland, GB, and Global teams, using our full suite of advanced analytical solutions to provide best-in-class insights and strategic advice.
  • Lead and develop a team of two (Category Analyst to Client Manager level).
  • Play an active role in the senior leadership team, driving initiatives that benefit the wider business and teams.

Person specification

The ideal candidate will possess the following qualities:

  • Strong analytical skills, with the ability to translate data into compelling insights that inspire clients.
  • A proven track record of driving commercial growth and delivering high levels of client satisfaction.
  • Demonstrated leadership experience, with a passion for developing and supporting team members.
  • A commercially focused attitude with a strong drive to succeed.
  • Exceptional relationship-building skills, both with clients and internal teams.
  • A genuine passion for the food industry and a curiosity to explore emerging trends.

Kantar benefits

  • 23 days holidays plus your birthday off! (increases with length of service)
  • Option of flexible hybrid working
  • Employee Assistance Programme
  • Private Medical Insurance
  • Life Assurance & Income Protection

At Kantar, we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to encourage new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to build an equality of opportunity in a fair and encouraging working environment where people feel included, accepted and are allowed to thrive in a space where their mental health and well-being is taken into consideration.

We want to build a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

#LI-HP1 #LI-Hybrid

Country

Ireland

Why join Kantar?

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Average salary estimate

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What You Should Know About Consumer Insight Director, Kantar

Are you ready to take the lead as the Consumer Insight Director at Kantar in Dublin, Ely Place? If you're passionate about shaping the brands of tomorrow and have a knack for understanding consumer behavior, this is the perfect opportunity for you! At Kantar, we're the world’s leading data, insights, and consulting company, dedicated to empowering brands and retailers across the globe with our unique insights into consumer behavior. In this pivotal role, you'll be at the forefront of our retail team, working closely with major clients like Dunnes, Tesco, and Lidl. Your leadership will inspire a talented group as you drive exceptional client service and revenue growth. You’ll have the chance to develop a strategic commercial growth strategy with the Head of Retail, influence the team’s success, and represent Kantar at industry conferences. We’re all about growth—not just for our clients, but for you as well! If you have strong analytical skills, a history of delivering high client satisfaction, and a real passion for team development, you're just the person we're looking for. Join us in creating a better, healthier, more sustainable world, while enjoying a supportive work environment that values your mental health and wellbeing. With fantastic benefits including flexible working, generous holidays, private medical insurance, and an empowering culture, your career will thrive here at Kantar. Let’s redefine what’s possible together!

Frequently Asked Questions (FAQs) for Consumer Insight Director Role at Kantar
What are the key responsibilities of the Consumer Insight Director at Kantar?

The Consumer Insight Director at Kantar is responsible for leading a high-performing retail team, managing key client relationships, driving revenue growth, and contributing to overall business strategy. This includes developing a commercial growth strategy, delivering insights using the MyWorldpanel data platform, and collaborating with global teams to provide strategic advice.

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What qualifications are needed for the Consumer Insight Director role at Kantar?

Ideal candidates for the Consumer Insight Director role at Kantar should possess strong analytical skills, demonstrated leadership experience, and a track record of driving commercial growth. A passion for the food industry, exceptional relationship-building skills, and the ability to translate data into actionable insights are also crucial for success in this role.

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How does Kantar support professional development for its Consumer Insight Directors?

Kantar is committed to the professional development of its employees, including Consumer Insight Directors. You will benefit from opportunities to develop your skills and advance in your career through ongoing training, participation in industry conferences, and mentorship within the senior leadership team, ensuring you’re well-equipped to lead and inspire your team.

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What kind of team will the Consumer Insight Director lead at Kantar?

As the Consumer Insight Director at Kantar, you will lead a high-performing team comprising a diverse group of professionals, including Category Analysts to Client Managers. You will not only guide their work but also support their development to ensure they thrive and contribute to the overall success of Kantar’s retail operations.

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What benefits can employees expect when pursuing a career as a Consumer Insight Director at Kantar?

Kantar offers a comprehensive benefits package for its employees, including 23 days of paid vacation plus your birthday off, flexible hybrid work options, private medical insurance, and an Employee Assistance Programme. We emphasize a rewarding workplace culture that prioritizes mental health and career progression based on performance.

Join Rise to see the full answer
Common Interview Questions for Consumer Insight Director
Can you describe your experience in leading teams?

In your answer, highlight your leadership style, how you have motivated your teams, and specific examples of overcoming challenges. Discuss any techniques you use, such as setting clear goals or providing regular feedback, to ensure team success.

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How do you translate consumer data into actionable insights?

Explain your analytical process, from gathering data to analyzing trends and creating reports. Provide an example where you effectively used data to influence a client strategy or improve performance, showcasing your ability to impact business outcomes.

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What strategies would you implement to drive client satisfaction?

Discuss your approach to client relations, emphasizing active communication, understanding client needs, and delivering substantial results. Provide examples of successful client interactions that have enhanced satisfaction and loyalty.

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How do you handle conflict within your team?

Reflect on your conflict resolution skills by describing a specific situation where you successfully mediated a dispute. Highlight your ability to listen, empathize, and find common ground to promote a harmonious workplace.

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What motivates you as a Consumer Insight Director?

Share your passion for consumer insights, leadership, and teamwork. Discuss how being part of transformative projects and helping clients succeed drives you, as well as your commitment to continuous professional growth.

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How would you approach developing a commercial growth strategy?

Outline your strategic planning process, including market analysis, identifying opportunities, setting objectives, and measuring success. Mention collaboration with key stakeholders to align the strategy with broader business goals.

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Describe a time when you successfully led a project.

Provide a specific example of a project you led, emphasizing your role, the objectives, the challenges faced, and the successful outcomes. Focus on your leadership skills and how you directed your team toward success.

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What do you know about Kantar and our approach to consumer insights?

Demonstrate your knowledge of Kantar's mission and values. Discuss your understanding of the importance of data-driven insights in shaping client strategies and how Kantar’s innovative approaches can impact the retail market.

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How do you keep up with trends in the retail industry?

Talk about the resources you use, such as industry reports, newsletters, networking events, and online forums. Highlight specific trends you’ve followed and how they have influenced your work or decision-making.

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What is your experience with data platforms like MyWorldpanel?

Describe any past experiences with data analytics platforms, particularly MyWorldpanel if applicable. Discuss how you utilized the platform to extract insights and communicate findings to clients or stakeholders effectively.

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Kantar is the world’s leading data, insights and consulting company. We help clients understand people and inspire growth.

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Full-time, hybrid
DATE POSTED
April 12, 2025

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