Job details

Sales Engineer

$29 - $33.50 an hour

Levels:

•Level II (qualified) is assigned to job offers for qualified employees who have attained, either through education or experience, a good understanding of the occupation. They perform moderately complex tasks that require limited judgment.

•Level III (experienced) is assigned to job offers for experienced employees who have a sound understanding of the occupation and have attained, either through education or experience, special skills or knowledge. They perform tasks that require exercising judgment and may coordinate the activities of other staff. They may have supervisory authority over those staff.

Tasks:

•Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.

•Sell products requiring extensive technical expertise and support for installation and use, of IT equipment, computer systems, and IT related services.

•Plan and modify product configurations to meet customer needs.

•Confer with customers and engineers to assess equipment needs and to determine system requirements.

•Prepare and deliver technical presentations that explain products or services to customers and prospective customers.

•Arrange for demonstrations or trial installations of equipment.

•Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.

•Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.

•Recommend improved services to customers, documenting how such changes will lower costs or increase production.

•Diagnose problems with installed equipment.

•Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.

•Write technical documentation for products.

•Manage project execution to ensure adherence to budget, schedule, and scope.

•Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.

Knowledges:

•Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

•Knowledge of processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

•Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

•Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

•Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

•Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation. (Japanese)

Skills:

•Reading Comprehension

•Speaking

•Critical Thinking

•Active Listening

•Writing

•Negotiation

•Judgment and Decision Making

•Active Learning

•Complex Problem Solving

•Systems Analysis

•Systems Evaluation

•Technology Design

•Operations Analysis

Benefits

Medical & Dental & Vision- Full Time Only

Basic Life Insurance and AD&D

Short-Term Disability Insurance

Flexible Spending Account (FSA)

Employee 401 (K) Savings Plan

Vacation Time

1st year Ten (10) days Prorated

2nd year (12) days

3rd year (14) days

4th year (16) days

5th year (18) days

6th and after (20) twenty days

Thirteen Paid Holidays per year

Sick Time

Tuition Reimbursement Program

KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.

For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at https://us.kddi.com/privacypolicy/

Average salary estimate

$65080 / YEARLY (est.)

min

max

$60480K

$69680K

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What You Should Know About Sales Engineer, KDDI America

Are you a tech-savvy sales professional looking to make an impact? KDDI America, located in the bustling heart of New York, NY, is on the hunt for a dynamic Sales Engineer to join our innovative team. In this role, you'll collaborate closely with sales teams to dive deep into customer requirements, promoting our exceptional range of IT products and services. Your technical expertise will be vital as you help navigate the sale of complex systems, from installation to ongoing support, ensuring our clients receive top-notch service tailored to their unique needs. You'll be responsible for presenting technical information that highlights the exceptional value of our solutions and coordinating product demonstrations that showcase our high-quality offerings. As a Sales Engineer, you'll leverage your problem-solving skills to diagnose issues and recommend enhancements that will lower costs and increase efficiency for our clients. You'll also play a crucial part in project execution, staying ahead of the latest industry trends and technologies. With varying levels available, from Level II (qualified) to Level III (experienced), KDDI America offers competitive hourly pay ranging from $29 to $33.50. Join a Fortune Global 500 company that prides itself on exceptional service standards and personalized IT solutions. If you’re ready to elevate your career in a role that combines sales with technical prowess, reach out to us today and be part of our exciting journey!

Frequently Asked Questions (FAQs) for Sales Engineer Role at KDDI America

What are the key responsibilities of a Sales Engineer at KDDI America?

As a Sales Engineer at KDDI America, your primary responsibilities will encompass collaborating with sales teams to grasp customer needs and pushing for the sale of our IT products and services. You will also modify product configurations, prepare presentations, arrange for demos, and offer both technical and non-technical support, ensuring clients fully utilize our solutions.