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Production Supervisor


Job Overview:

**Sign On Bonus Eligible**

 

The Spartanburg operation is a state-of-the-art coffee roasting and pod packaging facility in addition to hosting a full beverage distribution center. Spartanburg is the largest KDRP manufacturing and distribution location. The site will operate on the foundational principles of TPM (Total Productive Maintenance); leverage the principles of Lean manufacturing and harness the power of Highly Effective Teams. All associates at the Spartanburg site will have accountability to both a functional business unit in addition to the full site operation. The site will run on first-in-class enterprise IT and manufacturing execution systems with highly automated processing, packaging, and material movement equipment.

 

As an Associate Operations Crew Leader/ Production Supervisor you will be expected to lead and inspire teams of highly skilled, highly engaged employees and support a “team of teams” and mini-Business Unit approach that will enable our employees to achieve extraordinary results. You will provide oversight and guidance to a team of approximately 15 operations associates and work collaboratively across all functions to streamline the efficiency of production, optimize cost per unit, and deliver world class safety, quality, and delivery performance. Working within a highly automated TPM-based environment, crew leaders will enable disciplined execution of standardized processes through leader standard work and layered process audits, while teaching and facilitating structured problem-solving techniques and processes to drive waste out of the system and promote a culture of continuous improvement.

 

Shift & Schedule: This is a full time position available on multiple shifts (see below). Flexibility for additional coverage outside of these hours, including potential weekends and/or holidays, is also required as needed. 

 

Shift Option 1 ( Days ) D1 & D2: 2/2/3 6:30AM-7:00PM

 

Shift Option 2 ( Nights ) N1: Sunday, Monday, Tuesday, Alternating Saturdays – 6:30 p.m. - 7:00 a.m.

 

Shift Option 3 ( Nights ) N2:  Wednesday, Thursday, Friday, Alternating Saturdays – 6:30 p.m. - 7:00 a.m.

 

Responsibilities: 

 

Deliver best-in-class performance across the balanced scorecard

  • Deliver upon the site safety goal of zero injuries by leading, promoting and supporting safety culture through behavioral safety observations, facilitation of safety meetings, completion of regular safety audits and visible leadership moments, enforcement of lock-out/tag-out program, and 100% completion of all safety and regulatory training
  • Achieve zero-defect performance and improve the customer experience by leading a right first-time approach to all operations, conducting layered process audits to ensure all quality processes are being followed, and leading root cause corrective action efforts when defects occur
  • Work collaboratively with maintenance, quality, material handling and distribution center to reduce unplanned downtime and increase machine availability through the establishment and sustainment of autonomous and preventive/predictive maintenance SOPs and TPM programs
  • Lead cross-functional focused improvement initiatives to streamline material flow and improve equipment efficiency to increase capacity and reduce operating expenses
  • Facilitate mini-Business Unit Structure (mBU) and support Highly Effective Team model in a TPM-based Environment
  • Lead approximately 15 associates through full employee cycle including interviewing, hiring, and training to coaching, performance management, development, and recognition.
  • Provide leadership and support to operations teams in support of site operational meeting cadence (production planning, TPM Starpoint, mini-business unit, site leadership, and employee meetings)
  • Carries out leadership responsibilities in accordance with the organization's TPM and Highly Effective Team Principles, policies and applicable laws.

Ensure high performance results of your team by:

  • Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
  • Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
  • Embracing diverse perspectives to foster innovation, learning from both successes and failures
  • Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations

Total Rewards:
  • Compensation: This is an exempt, salaried position paid on a biweekly cycle. Compensation is flexible and determined by the candidate's experience level.
  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
  • Annual bonus based on performance and eligibility
  • Benefits eligible Day 1!
  • Night shift is eligible for $5,000 Sign On Bonus*

Requirements:
  • Associates or Bachelor’s degree from accredited University in Engineering, Operations Management, Supply Chain, or Business preferred
  • 5 years of experience applying hands-on knowledge of concepts, practices and procedures in manufacturing or equivalent environment
  • Minimum three years of experience in a leadership role supporting 10+ associates in a Lean environment
  • Competency in Microsoft Office Suite and experience with SAP or similar manufacturing data systems
  • Ability to spend significant time standing on the manufacturing floor with some frequency of computer work

Keys to success in this role include skills, knowledge and behaviors in the following areas:

  • Strong people and process leadership skills
  • Confidence, integrity and an autonomous mindset with the ability to work independently and strive to win, even in challenging environments
  • Ability to develop effective instructions and calibrate instrumentation
  • Team-player attitude with well-developed interpersonal skills and comfort in a cross-functional, multi-cultural environment.
  • Mechanical orientation with the ability to solve problems and lead change
  • Strong communication and writing skills and ability to conduct root-cause analysis and implement corrections
  • Ability to create and execute operational plans to develop team and achieve site results
  • Strong time-management skills and ability to handle multiple conflicting priorities
  • Experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, autonomous maintenance, planned maintenance, visual management, and leading kaizen events)

Company Overview:

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it! 

 

Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation, and growth. Will you join us? 

 

We strive to be an  employer of choice , providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.

 

Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Average salary estimate

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$80000K

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What You Should Know About Production Supervisor, Keurig Dr Pepper

Are you ready to step into a leadership role that combines your passion for coffee with your knack for team management? Join Keurig Dr Pepper as a Production Supervisor at our state-of-the-art facility in Spartanburg, SC! Here, you'll be at the heart of our coffee roasting and pod packaging operation, leading a talented team of around 15 associates in a dynamic and highly automated environment. Your responsibilities will include ensuring safety protocols are strictly followed, achieving zero-defect performance, and leading continuous improvement initiatives to enhance our production processes. With a focus on fostering a culture of trust and wellbeing, you'll inspire your team to reach extraordinary results while refining their operational skills. In this role, you will also collaborate with various departments to optimize machine efficiency, streamline material flow, and ensure a commitment to excellence and high-quality standards. We operate on multiple shifts, so flexibility is key! Not only will you play a critical part in our operations, but you’ll also be rewarded with a robust benefits package, performance bonuses, and even a sign-on bonus. If you hold a degree in Engineering, Operations Management, or a related field and have a proven track record in a leadership role within a manufacturing or Lean environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Production Supervisor Role at Keurig Dr Pepper
What are the primary responsibilities of a Production Supervisor at Keurig Dr Pepper?

As a Production Supervisor at Keurig Dr Pepper, your primary responsibilities include leading a team of about 15 operations associates, ensuring safety and quality standards are met, conducting regular audits, and leading problem-solving initiatives while fostering a safe and productive environment. You’ll also collaborate with maintenance and quality teams to optimize production efficiency and minimize downtime.

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What qualifications are needed to become a Production Supervisor at Keurig Dr Pepper?

To qualify for the Production Supervisor position at Keurig Dr Pepper, candidates should ideally possess an Associate's or Bachelor's degree in Engineering, Operations Management, or a related field. Additionally, having a minimum of five years of experience in manufacturing and three years in a leadership role within a Lean environment is essential.

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What type of working environment can a Production Supervisor expect at Keurig Dr Pepper?

A Production Supervisor at Keurig Dr Pepper will work in a fast-paced, automated manufacturing environment that operates on principles of Total Productive Maintenance (TPM). The role emphasizes collaboration, innovation, and a culture of continuous improvement, ensuring both safety and efficiency in operations.

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What shift options are available for the Production Supervisor role at Keurig Dr Pepper?

Keurig Dr Pepper offers several shift options for the Production Supervisor role in Spartanburg, SC. You can apply for day shifts with a 2/2/3 schedule or night shifts ranging from Sunday to Tuesday and alternating Saturdays, with set hours of 6:30 PM - 7:00 AM, ensuring flexibility to meet operational needs.

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What benefits can a Production Supervisor expect at Keurig Dr Pepper?

As a Production Supervisor at Keurig Dr Pepper, you can expect a competitive salary, a comprehensive benefits package starting from Day 1, including health, dental, and vision insurance, paid time off, a 401k plan with company match, tuition reimbursement, and a potential sign-on bonus for night shift roles.

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Common Interview Questions for Production Supervisor
Can you describe your leadership style as a Production Supervisor?

When discussing your leadership style, emphasize your approach to fostering teamwork and collaboration. Mention how you prioritize communication, develop trust within your team, and adapt your style based on individual team member needs to enhance performance and engagement.

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How do you handle safety procedures in a production environment?

When addressing safety procedures, underscore your commitment to a zero-incident culture. Explain how you lead by example, conduct safety audits, facilitate safety meetings, and encourage team involvement in identifying potential hazards and corrective measures.

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What strategies do you implement for quality assurance in manufacturing?

Discuss how you utilize right-first-time methodologies and conduct layered process audits. Share your experience in driving root-cause analysis to mitigate defects, ensuring that quality is maintained throughout the production process.

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Can you give an example of a successful continuous improvement initiative you've led?

Prepare a specific example where you led a Lean initiative, detailing the steps taken, the challenges faced, and the measurable outcomes. Highlight your role in guiding the team through problem-solving processes and ensuring buy-in from all stakeholders.

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How do you approach cross-functional collaboration?

Explain your belief in open communication and frequent collaboration with other departments. Provide an example of a time when such collaboration led to a significant improvement in production efficiency.

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What experience do you have with Lean manufacturing principles?

Share insights from your background in Lean manufacturing, mentioning specific tools and methodologies you have implemented. Highlight your understanding of principles like 5S, kaizen events, and waste reduction.

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How would you manage conflicts within your team?

Discuss your proactive approach to conflict resolution, such as fostering open dialogue and addressing issues promptly. Emphasize your commitment to maintaining a positive team environment.

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What tools or systems are you familiar with in a manufacturing setting?

Mention your proficiency with key software like SAP and tools used for monitoring manufacturing processes. Show your ability to leverage technology to improve operational efficiency.

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How do you stay motivated and keep your team motivated during challenging times?

Share your strategies for motivation, which might include celebrating small wins, setting clear goals, and maintaining open lines of communication to address concerns and boost morale during challenging periods.

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Can you outline your experience with performance metrics?

Talk about your familiarity with key performance indicators in a production context, such as OEE (Overall Equipment Effectiveness), and how you've used metrics to identify areas for improvement and track progress.

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Keurig Dr Pepper (KDP) is a leading beverage company in North America, with annual revenue of more than $14 billion and approximately 28,000 employees. KDP holds leadership positions in liquid refreshment beverages, including soft drinks, specialt...

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Full-time, on-site
DATE POSTED
April 19, 2025

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