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Payments Specialist

At Keywords Studios we are using our passion for games, technology and media to create a global services platform for the video games industry and beyond. Our aim is to become the “go to” provider of technical services across a variety of service lines.  

We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In doing so we empower our clients to remain lean and agile and to focus on creating the most engaging experiences. 

Keywords Studios is trusted and relied upon by many of the world’s leading video game companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. See www.keywordsstudios.com for further information. 

Role Overview

Keywords Studios is seeking a meticulous and detail-oriented Payment Specialist to join our growing finance team. This role will be responsible for ensuring accurate and timely processing of various payment transactions, maintaining strong relationships with vendors, and contributing to the efficiency of our financial operations. If you possess 3-4 years of relevant experience and a strong understanding of payment processes, we encourage you to apply. 

Our Shared Service Center is expanding its role within the company, at today we already successfully manage 40 entities in EMEA and we are now onboarding USA and Canada. The team is growing accordingly, and we are now a team of almost 40 motivated accountants. Join us, apply today. 

Responsibilities

Payment Processing:  

  • Process and execute various types of payments, including ACH, wire transfers. 
  • Verify and validate payment requests for accuracy and completeness. 
  • Maintain accurate records of all payment transactions. 
  • Troubleshoot payment discrepancies and resolve payment-related issues. 
  • Manage complex payment for InterCompany transactions. 

Bank Reconciliation:  

  • Perform daily and monthly bank reconciliations to ensure accuracy and completeness of financial records. 
  • Identify and resolve discrepancies between bank statements and company records. 
  • Prepare and maintain reconciliation reports. 
  • Investigate and resolve outstanding items on bank reconciliations. 

Compliance:  

  • Ensure compliance with company policies and procedures related to payment processing and financial reporting. 
  • Maintain up-to-date knowledge of relevant regulations and industry best practices for Europe and North America. 
  • Assist in audits as needed. 

System and Process Improvement:  

  • Identify and recommend improvements to payment and reconciliation processes. 
  • Assist in the implementation of new payment systems or software. 
  • Document and maintain standard operating procedures (SOPs) for payment and reconciliation processes. 

Communication and Collaboration:  

  • Communicate effectively with internal and external stakeholders, including vendors, banks, and employees. 
  • Collaborate with other departments to ensure smooth payment processing and financial reporting. 
  • Respond to inquiries regarding payment and reconciliation matters. 

Qualifications

  • Bachelor's degree in Accounting, Finance, or a related field (or equivalent experience). 
  • 3-5 years of experience in payment processing and bank reconciliation. 
  • English language skills, other languages are beneficial but not essential  
  • Strong understanding of payment systems, including ACH, wire transfers, and credit card processing. 
  • Proficiency in accounting software and ERP systems (Oracle  NetSuite). 
  • Advanced proficiency in Microsoft Excel (e.g., xLOOKUP, pivot tables). 
  • Excellent analytical and problem-solving skills. 
  • Strong attention to detail and accuracy. 
  • Ability to work independently and as part of a team. 
  • Excellent communication and interpersonal skills.  
  • Experience with fraud prevention is a plus. 

Other Skills

  • Experience with CITI and HSBC 
  • Knowledge of TMS software 
  • Hybrid model (2 days at the office in Cinisello) 
  • Welfare and fringe benefits 
  • Ticket restaurants  
  • Learning & Development  

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Payments Specialist, Keywords Studios

Are you ready to take your finance career to the next level? Keywords Studios is on the lookout for a dedicated Payments Specialist to join our dynamic team! With our passion for games, technology, and media, we're creating a global services platform that supports the video games industry in countless ways. As a Payments Specialist, you’ll be at the heart of our financial operations, ensuring that transactions are processed accurately and efficiently. You’ll be responsible for handling various payment transactions, from ACH to wire transfers, while maintaining strong relationships with vendors. With 3-4 years of relevant experience under your belt, you’ll thrive in helping us manage our growing portfolio across Europe, the USA, and Canada. Your role will also include bank reconciliations, compliance with financial reporting regulations, and recommending improvements for our payment systems. It’s about more than just crunching numbers; you’ll collaborate with teams, address discrepancies, and contribute to a streamlined operation that empowers our clients in creating immersive gaming experiences. Join many of the world's leading video game companies in a position where you truly make a difference. If you have a meticulous eye for detail, proficiency in Microsoft Excel, and a strong understanding of payment systems, we want to hear from you! Apply today and step into an exciting opportunity with Keywords Studios!

Frequently Asked Questions (FAQs) for Payments Specialist Role at Keywords Studios
What are the main responsibilities of a Payments Specialist at Keywords Studios?

The Payments Specialist at Keywords Studios is responsible for processing various payment transactions, including ACH and wire transfers. You'll verify payment requests, maintain accurate records, troubleshoot discrepancies, perform bank reconciliations, and ensure compliance with financial policies. Additionally, you'll communicate with vendors and collaborate across departments to enhance payment processes.

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What qualifications do I need to apply for the Payments Specialist position at Keywords Studios?

To qualify for the Payments Specialist role at Keywords Studios, you should have a Bachelor's degree in Accounting, Finance, or a related field along with 3-5 years of experience in payment processing and bank reconciliation. Familiarity with payment systems, proficiency in accounting software like Oracle NetSuite, and strong analytical skills are also essential for this role.

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How does the Payments Specialist role contribute to Keywords Studios?

As a Payments Specialist at Keywords Studios, your role is crucial in ensuring the efficiency of financial operations. By accurately processing payments and managing vendor relationships, you'll directly support the company in maintaining its reputation as a trusted provider for the video gaming industry, enabling creative teams to focus on delivering exceptional content.

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What kind of payment systems and software should a Payments Specialist know at Keywords Studios?

A Payments Specialist at Keywords Studios should have a strong understanding of various payment systems, including ACH, wire transfers, and credit card processing. Familiarity with accounting software, particularly Oracle NetSuite, and advanced proficiency in Microsoft Excel are crucial for navigating the financial operations efficiently.

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Is there an opportunity for career growth as a Payments Specialist at Keywords Studios?

Yes! At Keywords Studios, there is ample opportunity for career growth. As our Shared Service Center expands and as you develop your skills in payment processing and financial operations, you may find pathways to advancement within the finance team or even to related roles in the company as it continues to grow.

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Common Interview Questions for Payments Specialist
Can you describe your experience with payment processing systems?

In answering this question, highlight your relevant experience with specific systems you have used, such as ACH or wire transfers. Discuss any experiences that showcase your understanding of maintaining accuracy and compliance in financial transactions, which is vital for the Payments Specialist role.

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How do you ensure accuracy when processing payments?

When responding, emphasize your attention to detail. Mention the methods you utilize for verifying payment requests, such as double-checking data, confirming vendor details, and maintaining thorough records, which are crucial traits for a Payments Specialist at Keywords Studios.

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What is your approach to resolving payment discrepancies?

Discuss your systematic approach to troubleshooting discrepancies, such as analyzing the records, communicating with relevant stakeholders, and implementing corrective measures. This ability is essential for maintaining smooth financial operations.

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How do you stay updated on compliance regulations affecting payment processing?

Share your strategies for staying informed, such as following industry publications, participating in finance forums, or attending relevant workshops. Knowledge of compliance is important for the Payments Specialist at Keywords Studios.

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Can you give an example of a process improvement you implemented in a previous role?

Provide a specific example that demonstrates your initiative and impact. Discuss how you identified an inefficiency, your proposed solution, and the positive outcomes that followed, showcasing your problem-solving skills relevant to the Payments Specialist position.

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What accounting software are you familiar with?

Mention the software you've used, particularly any experience with Oracle NetSuite, as well as your proficiency in Microsoft Excel. Highlight how these tools have helped you in your previous financial roles.

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How do you prioritize your tasks during busy periods?

Explain your time management strategies, such as prioritizing tasks based on deadlines, using digital tools to track progress, and maintaining open communication with your team to delegate where necessary. This is crucial for the fast-paced environment at Keywords Studios.

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Describe your experience with bank reconciliations.

Discuss the importance of accuracy in bank reconciliations and share specific experiences that reflect your expertise, explaining the process you followed and any challenges you overcame, as this will resonate well with the expectations of a Payments Specialist role.

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How would you handle a vendor query regarding a payment delay?

Illustrate your customer service and communication skills. Explain that you would acknowledge the issue, investigate the cause of the delay, and communicate transparently with the vendor regarding the status. This shows your ability to maintain strong vendor relationships.

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What steps do you take if you suspect fraudulent activity in payment processing?

Convey your understanding of fraud prevention practices. Discuss the steps you would take, such as documenting the suspicious transaction, alerting your team, and ensuring compliance with company procedures to protect the organization and its stakeholders.

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Keywords Studios continues to build world leading capabilities in services that video game and similar interactive content creators need. We stand shoulder to shoulder with our clients working as their external development partner, providing acces...

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Full-time, hybrid
DATE POSTED
April 10, 2025

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