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Regional Deployment Lead - Americas (3 months contract)

At Keywords, we are using our passion for storytelling, games, technology and media to create a global services platform for the Video Games and the Media & Entertainment industries.  

We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In so doing, we empower our clients to remain lean and agile, and to focus on creating the most engaging experiences. We stand shoulder to shoulder with our clients working as their external partner, providing access to our teams of experts where and when needed. 

Keywords is trusted and relied upon by many of the world’s leading companies to work alongside them during concept, development and live operations by leveraging the breadth and depth of our industry leading service lines every step of the way. www.keywordsstudios.com

People at Keywords are passionate, talented, committed and resourceful. Human talent is our most valuable resource and as a business, we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 75+ studios around the world or working together virtually.

We are looking for a Regional Deployment Lead for the Americas region to join our Digital People Experience (DPE) Program, for a 3 months contract.

Deployment Responsibilities:

  • Coordinate and manage regional change activities to prepare the business for Workday go-live in Q1
  • Manage Americas’ stakeholders (studio and function heads and People & Culture teams) to support deployment of Workday to the business
  • Manage the Americas’ Change Network, including running monthly meetings and drop-ins, and supporting local engagement activities and ad hoc communications.
  • Work closely with the Regional Deployment Leads (UK&I & Europe and APAC) to collaborate and align on program activities
  • Assist the execution of the DPE training curriculum to the business including scheduling, material development / localization / review, logistics and facilitation support and gathering feedback
  • Support Americas’ Key Users in all aspects of preparation for training delivery
  • Work closely with the program Communication Lead and the Americas’ Key Collaborator Network to maximize effectiveness of DPE communications e.g. organize local communication & engagement events, localize materials, distribute / issue communications.
  • Coordinate and schedule post Go-Live Q&A sessions for Americas
  • Experience in project, fast-paced working environments
  • Proactive individual that can work independently and cope with ambiguity
  • Able to communicate succinctly both written and aurally
  • Able to lead and facilitate engaging meetings
  • Skilled at working as part of a team and able to build relationships with co-workers quickly
  • Enthusiastic and positive about the Programme and the changes it will bring

 Skills and behaviours (desirable):

  • Understands end to end processes in current business and different cultures / environments
  • Has great understanding of Keywords Studios / Service Lines and Functions
  • Familiar with Workday or other HR Information Systems
  • Experience in delivering training and using training development tools e.g. Easygenerator, Canva
  • Familiar with SharePoint intranet development

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

Note to Recruitment Agencies

Please be advised that Keywords Studios does not consider unsolicited resumes, or any form of contact initiated by unauthorized third parties, including recruitment or placement agencies, unless a pre-existing, valid agreement is in place. Any fees incurred by unauthorized third parties will not be compensated by Keywords Studios. 

Privacy Notice

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at  https://www.keywordsstudios.com/en/applicant-privacy-notice.

Role Information: EN

Studio: Keywords Studios

Location: Americas, Canada, United States

Area of Work: People & Culture

Service: Support Services

Employment Type: Contractor

Working Pattern: Full Time, Remote

What You Should Know About Regional Deployment Lead - Americas (3 months contract), Keywords Studios

At Keywords Studios, we’re passionate about connecting storytelling, technology, and the entertainment industry, and right now, we’re on the lookout for a Regional Deployment Lead - Americas to join our impressive Digital People Experience (DPE) Program for a 3-month contract. In this role, you’ll take the lead in coordinating vital regional change activities to prepare us for the upcoming Workday go-live set for Q1. Your expertise will be essential in managing our stakeholders across the Americas, including studio and function heads, and our People & Culture teams. You’ll oversee our change network by facilitating monthly meetings, engaging local activities, and ensuring everyone is informed and connected throughout the process. Collaboration will be key as you work alongside other deployment leads in the UK&I & Europe and APAC to ensure our program runs smoothly. You’ll also be instrumental in executing and localizing the DPE training curriculum, scheduling sessions, developing materials, and gathering valuable feedback. Your proactive approach and excellent communication skills will help you tackle ambiguity with ease and lead engaging meetings. If you’re enthusiastic about bringing changes to life and have an understanding of our service lines, we can't wait for you to join our team at Keywords Studios, where diversity and expertise thrive across our global community.

Frequently Asked Questions (FAQs) for Regional Deployment Lead - Americas (3 months contract) Role at Keywords Studios
What are the responsibilities of a Regional Deployment Lead - Americas at Keywords Studios?

As a Regional Deployment Lead - Americas at Keywords Studios, you will be responsible for coordinating regional change activities for the Workday go-live, managing key stakeholders, and leading the Americas’ Change Network. This includes facilitating meetings, supporting local engagement activities, overseeing the execution of DPE training, and ensuring effective communication throughout the deployment process.

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What qualifications are needed for the Regional Deployment Lead - Americas position at Keywords Studios?

To excel as a Regional Deployment Lead - Americas at Keywords Studios, candidates should ideally have experience in project management within fast-paced environments, strong communication skills, and the ability to work independently. Familiarity with Workday or other HR Information Systems is beneficial, as well as previous experience in training delivery.

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What skills are essential for the Regional Deployment Lead - Americas role at Keywords Studios?

Essential skills for the Regional Deployment Lead - Americas at Keywords Studios include the ability to communicate clearly and succinctly, lead engaging meetings, and foster relationships quickly within the team. A proactive attitude towards ambiguity and change, along with an understanding of end-to-end processes and different cultural environments, will also contribute to your success.

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How does Keywords Studios support employee engagement during the deployment process?

Keywords Studios emphasizes the importance of employee engagement during the deployment process. As a Regional Deployment Lead - Americas, you will coordinate local engagement activities, organize communication events, and work closely with the Communication Lead to ensure that information is effectively distributed. Your role will help ensure that stakeholders feel involved and informed throughout the project.

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What can I expect from the work environment as a Regional Deployment Lead - Americas at Keywords Studios?

As a Regional Deployment Lead - Americas at Keywords Studios, you can expect a dynamic and diverse work environment where collaboration and innovation are paramount. With a fully remote working pattern, you’ll work with passionate professionals from around the globe, fostering a culture that celebrates uniqueness and teamwork while driving impactful changes across the organization.

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Common Interview Questions for Regional Deployment Lead - Americas (3 months contract)
How would you manage stakeholder relationships as a Regional Deployment Lead - Americas?

It's essential to establish clear lines of communication and set expectations early on. I would schedule regular check-ins and updates to keep stakeholders informed, actively listen to their concerns, and provide timely feedback to ensure everyone is aligned and engaged throughout the deployment process.

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What strategies would you use to facilitate effective training for diverse teams?

To facilitate effective training, I would first assess the learning preferences of the teams. I would then leverage various training methods such as interactive workshops and digital resources. Additionally, localization of training materials to accommodate different cultural contexts would enhance understanding and engagement.

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Can you describe your experience with HR information systems like Workday?

In my previous roles, I have worked with HR information systems, including Workday. I understand the functionalities and integrations that come with such systems and have utilized them for various processes from onboarding to performance management, ensuring that I stay updated with new features and best practices.

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How do you handle challenges or ambiguity during a project?

When facing challenges or ambiguity, I prioritize breaking down the issue into manageable parts. Communicating transparently with my team and stakeholders allows us to collectively brainstorm solutions. I maintain flexibility in my approach while keeping our end-goals and timelines in mind.

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What steps would you take to ensure a smooth go-live for Workday?

To ensure a smooth go-live for Workday, I would meticulously plan the transition, including comprehensive training for key users and stakeholders well in advance. I’d also develop a robust support plan for post-go-live, including Q&A sessions and troubleshooting resources to assist users during the transition phase.

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How do you promote engagement during meetings?

To promote engagement during meetings, I find that setting clear agendas, encouraging participation through open dialogue, and using interactive tools to gather input can significantly enhance team involvement. Creating a welcoming environment where all voices are heard fosters collaboration and innovation.

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What methods do you utilize for post-training feedback?

I would use various methods to gather post-training feedback, such as surveys, one-on-one interviews, and group discussions. This allows participants to express their thoughts on the training’s effectiveness and areas for improvement, which I would then analyze and incorporate into future training programs.

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Why are you interested in the Regional Deployment Lead - Americas position at Keywords Studios?

I am drawn to the Regional Deployment Lead - Americas position at Keywords Studios because I admire the company's commitment to creativity and excellence in the digital entertainment sphere. The opportunity to help facilitate significant transitions and work with diverse teams aligns perfectly with my career aspirations and values.

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How would you contribute to building a positive team culture?

I believe in fostering an inclusive and supportive team culture by encouraging open communication, celebrating achievements, and providing opportunities for skill development. Regularly organizing team-building activities can also strengthen relationships and enhance collaboration amongst team members.

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What role does communication play in your success as a Regional Deployment Lead?

Effective communication is crucial in my role as a Regional Deployment Lead. It helps build trust among stakeholders, clarifies project objectives, and facilitates quick resolution of issues. Strong communication ensures that everyone involved understands their roles and feels valued, ultimately driving project success.

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Keywords Studios continues to build world leading capabilities in services that video game and similar interactive content creators need. We stand shoulder to shoulder with our clients working as their external development partner, providing acces...

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DATE POSTED
January 9, 2025

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