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Lead Specialist, Workday HCM & Recruiting

KPMG Advisory practice is currently our fastest growing practice. We are seeing tremendous client demand, and looking forward we do not anticipate that slowing down. In this ever-changing market environment, our professionals must be adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our number one priority. With a wealth of learning and career development opportunities, a world-class training facility and leading market tools, we make sure our people continue to grow both professionally and personally. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.KPMG is currently seeking a Workday HCM & Recruiting, Lead Specialist to join our Managed Services practice.Responsibilities:• Team oversight and execution of the day-to-day activities of Workday managed services engagements for a variety of post-production clients including enhancement and optimization initiatives, break/fix support, release management, new feature deployments, process improvement and road mapping activities.• Delivery lead for managed services engagements acting as the client point of contact for escalations and work prioritizations. Oversee all workstreams on engagement to ensure client satisfaction and timely delivery and collaborate with clients to strategize and drive goals forward post-production.• Collaborate with cross functional teams to resolve issues and deliver solutions. Lead the analysis, design, configuration, and delivery of the Workday solution.• Assist with onshore/offshore resource management, forecasting, and load balancing. Assess skill levels and gaps and upskill team members as needed. Identify strategies, risks, and opportunities to meet client needs and grow/improve the team.• Lead HCM/Recruiting pillar by mentoring a team of Workday HCM consultants. Provide guidance, coaching, and support for team members.• Act as functional subject matter expert during sales and proposal activities as well as on KPMG Value Optimizations, assessing tenant to identify optimization opportunities for clients to realize value out of Workday investment.Qualifications:• A minimum five years of recent client facing experience in area of Workday Human Capital Management. Experience should include support of Workday clients for a managed services organization and/or participation in at least one full-scale implementation of Workday HCM/Recruiting.• Bachelor's degree from an accredited college/university; MBA or MIS from an accredited college/university is preferred• Required Workday certification/skills in Core HCM and Recruiting. Please note that any candidate hired by KPMG into this position that doesn't currently hold the aforementioned certification will be required to secure them within three months from the commencement of employment• Preferred additional Workday certification/skills in at least one of the following: Advanced Compensation, Talent & Performance, Advanced Reporting, Security, Learning, People Experience, Absence, Time Tracking• Understanding of ITIL framework, ITSM and service desk management.• Experience in process reengineering, designing and implementing business performance management applications including budgeting, forecasting, planning, consolidation, and reporting with strong verbal and written communication skills• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the futureKPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at “Benefits & How We Work”.Follow this link to obtain salary ranges by city outside of CA:https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M167_3_24California Salary Range: $129300 - $223900KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Average salary estimate

$176600 / YEARLY (est.)
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$129300K
$223900K

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What You Should Know About Lead Specialist, Workday HCM & Recruiting, KPMG US

Are you an experienced Workday professional looking for an exciting challenge? KPMG is inviting you to join our dynamic team as a Lead Specialist in Workday HCM & Recruiting in beautiful Orlando, FL. At KPMG, our Advisory practice is on a rapid growth trajectory, fueled by the increasing demand from our clients. We truly value our team members and prioritize their development with continuous learning opportunities and state-of-the-art resources. In this role, you’ll oversee daily operations of Workday managed services for various clients, leading initiatives for enhancements, troubleshooting, and process improvements. Collaborating closely with clients, your expertise will guide and optimize their Workday journeys while maintaining high levels of satisfaction. You’ll also mentor a group of talented HCM consultants, where you can foster growth and share your knowledge. This position not only allows you to do what you do best but also empowers you to make impactful decisions and strategies to enhance client success as well as your team's skills. If you're seeking a collaborative culture where you can thrive and contribute meaningfully, KPMG is the place for you. Come on board and let's grow together professionally and personally!

Frequently Asked Questions (FAQs) for Lead Specialist, Workday HCM & Recruiting Role at KPMG US
What are the responsibilities of the Lead Specialist, Workday HCM & Recruiting at KPMG?

As the Lead Specialist for Workday HCM & Recruiting at KPMG, you will be responsible for the day-to-day oversight of Workday managed services engagements, ensuring clients receive timely delivery and satisfaction. This includes managing enhancement and optimization initiatives, support for break/fix issues, and new feature deployments. You'll also lead cross-functional collaborations, mentor a team of consultants, and act as a point of contact for client escalations. Your role is pivotal in strategizing and optimizing client goals during the post-production phase.

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What qualifications do I need to become a Lead Specialist, Workday HCM & Recruiting at KPMG?

To secure the Lead Specialist position in Workday HCM & Recruiting at KPMG, candidates must have a minimum of five years of recent client-facing experience in Workday Human Capital Management. A Bachelor's degree is essential, with an MBA or MIS considered advantageous. The required Workday certifications in Core HCM and Recruiting are also necessary, and candidates without these certifications must acquire them within three months of employment. Additionally, having experience in managing resources and understanding ITIL frameworks will enhance your candidacy.

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What skills are essential for success as a Lead Specialist, Workday HCM & Recruiting at KPMG?

Key skills for a Lead Specialist in Workday HCM & Recruiting at KPMG include strong leadership capabilities, excellent communication abilities, and a robust understanding of both HCM functionalities and the Workday software. It's imperative to be adept at process improvement and client engagement strategies. Additionally, resource management skills and the ability to establish connections across various teams will be vital for fostering collaboration and achieving client objectives.

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How does KPMG support career development for the Lead Specialist, Workday HCM & Recruiting?

KPMG is committed to the career development of its employees, particularly those in roles like the Lead Specialist in Workday HCM & Recruiting. Employees have access to a wealth of learning resources and career advancement opportunities. KPMG's world-class training facility ensures team members can continually grow and adapt their skills. The firm also emphasizes mentorship within teams, so you can both receive and provide guidance as you advance in your career.

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What is the work environment like for a Lead Specialist, Workday HCM & Recruiting at KPMG?

The work environment for a Lead Specialist in Workday HCM & Recruiting at KPMG is collaborative and team-oriented. The firm fosters a culture of adaptability, where professionals are encouraged to share insights and tackle challenges together. You'll find an atmosphere that values innovation and professional development, making it an ideal place for skilled individuals who thrive in dynamic conditions.

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Common Interview Questions for Lead Specialist, Workday HCM & Recruiting
How would you manage client escalations as a Lead Specialist, Workday HCM & Recruiting?

When managing client escalations, it's essential to listen carefully to the client's concerns, acknowledge their issues, and provide a clear plan of action. Highlight your experience in facilitating communication, coordinating with internal teams, and ensuring that problematic areas are prioritized and addressed promptly. Demonstrating your commitment to client satisfaction can showcase your leadership capabilities.

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Can you walk us through a successful Workday implementation you've led?

Absolutely! Explain your role in the implementation, focusing on your responsibilities for team coordination, stakeholder communication, and managing project timelines. Discuss how you addressed challenges and ensured the successful deployment of Workday solutions, highlighting any metrics or feedback that showcased the project’s success.

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What strategies do you use for mentoring a team in Workday HCM?

Effective mentorship involves understanding each team member's skills and areas for growth. Talk about your approach to coaching, which might include one-on-one meetings, offering constructive feedback, and sharing resources for development. Emphasize the importance of fostering an environment where team members feel comfortable seeking assistance and sharing ideas.

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How do you stay updated on changes and enhancements in the Workday HCM system?

Staying updated involves regularly reviewing Workday’s documentation, participating in webinars, and engaging with the Workday community for insights. Share any specific platforms or forums you use and highlight how this knowledge has enabled you to support your clients better.

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What experience do you have with resource management in Workday projects?

Resource management is crucial for ensuring project efficiency. Discuss your experience in assessing team capabilities, balancing workloads, and forecasting needs based on project demands. Provide examples of how you’ve deployed team resources effectively to meet deadlines without compromising quality.

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Describe a time you led a process improvement initiative in Workday.

Provide a compelling example where you identified inefficiencies in a current process in Workday, and explain how you led a team to enhance that process. Detail the steps taken to analyze the situation, implement changes, and the positive outcomes as a result of your initiative.

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What do you consider to be the key challenges in managing Workday HCM client engagements?

Key challenges often include managing client expectations, ensuring effective communication, and adapting to frequent updates in technology. Discuss how you proactively address these challenges by using strong project management skills and maintaining transparent dialogues with clients.

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How would you approach optimizing a client's existing Workday investment?

Discuss your approach to analyzing clients' use of Workday HCM, which involves conducting a thorough needs assessment, identifying areas for improvement, and providing tailored recommendations. Highlight the analytical skills and methods you’ve employed to maximize each client's value from their Workday investment.

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What tools do you utilize for project management in Workday engagements?

Mention specific project management tools you are familiar with, like JIRA, Asana, or Trello, and explain how you've used them to track progress, manage tasks, and foster communication among team members. Emphasize the importance of using these tools for ensuring project clarity and accountability.

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How do you determine the right metrics for measuring success in Workday projects?

Success metrics can vary by project, but typically include client satisfaction scores, timely delivery of milestones, and adherence to budget constraints. Share your methodology for selecting relevant KPIs, measuring them rigorously, and using insights to drive continuous improvement in future projects.

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KPMG is one of the world’s leading professional services firms and the fastest growing Big Four accounting firm in the United States. With 90 offices and more than 29,000 employees and partners throughout the US, we’re leading the industry in new ...

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DATE POSTED
December 22, 2024

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