HR Generalist

We are looking for an ambitious HR Generalist to join our dynamic team! This multifaceted role combines the exhilarating challenges of Employee Relations and Performance Management while championing Health & Safety compliance. Your impact will stretch across our Canadian and U.S. offices, where you'll craft policies, act as the main point of contact for all employee matters, and fortify a culture of safety and well-being. In this role, you'll have the opportunity to embrace the opportunity to drive change, remain at the forefront of evolving HR practices, and contribute to our organizational growth and award-winning culture.

• Employee Relations & Performance Management – lead and participate in employee relations and performance management activities, establishing a strong HR presence across the organization
• Health & Safety - develop and execute health and safety programs and ensure compliance with legislative requirements, policies and procedures across our Canadian and US offices
• Policy Development & Administration – research and develop company policies, best practices and documentation and coordinate the resolution of policy related matters
• Lead orientation training sessions for new hires
• Prepare and disseminate regular internal and external communication 
• Participate in the research, development, interpretation, and implementation of company policies and procedures
• Actively participate in the Social, Wellness and Health & Safety Committees, events and initiatives
• Participate in other facets of Human Resources, including Employee Engagement & Development 
• Travel as required to US offices

• You have excellent written and oral communication skills
• You have exceptional attention to detail 
• You possess exceptional administrative and organizational skills 
• You have strong working knowledge of employment laws and regulations
• You maintain a high level of professionalism, confidentiality, and client service at all times
• You keep up to date with trends and best practices in Human Resources
• You have the ability to influence, build relationships, manage conflicts and negotiate with employees, senior managers and other stakeholders

• 3-5+ years of progressive experience in an HR role
• Experience or familiarity with U.S. employment and health & safety legislation is an asset
• Demonstrated experience managing employee relations and performance management matters, including employee exits, disciplinary action, complaint investigations 
• Demonstrated experience in developing, implementing, and evaluating health & safety policies, procedures, programs and initiatives 
• Experience in other facets of Human Resources, including training and development, considered an asset
• Post-Secondary Degree or Diploma in Human Resources Management or a related field
• Certified Human Resources Professional (CHRP) designation is preferred
• Active member of the Human Resources Professionals Association (HRPA)

• Award-winning culture that fosters growth, diversity and inclusion
• RRSP matching
• Hybrid work model
• Paid day off for your birthday
• Free Access to LinkedIn Learning
• Continued education with our education reimbursement program
• Flexible schedules
• Paid time off for volunteering
• Paid mental health days

KUBRA is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We will provide accommodations during the recruitment process upon request by emailing the recruitment-team@kubra.com. Information received relating to accommodation will be addressed confidentially. We thank all applicants for their interest; however, only candidates under consideration will be contacted.

While we value the skills and experiences listed in our job requirements, we also recognize that talent comes in many forms, and welcome applications from candidates who meet most but not all specified requirements. If you possess a strong desire to learn and grow in a dynamic work environment, apply now!

KUBRA is a fast-growing company that delivers customer communications solutions to some of the largest utility, insurance, and government entities across North America. KUBRA offers billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 1.5 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of Hearst.

Our office is small enough to allow creative individuals to flourish, yet large enough to provide long-term stability. We place a tremendous amount of responsibility on our team members to be productive, focused and self-motivated. We offer a casual work environment, competitive compensation and a stellar benefits program. 

KUBRA does not typically provide immigration-related assistance, including employment-based work visa (e.g. H-1B) sponsorship, work permit applications and extensions, permanent residence (green card) sponsorship, LMIA applications or permanent residency nominations. Candidates must ensure they have legal authorization to work in the U.S/ Canada. All sponsorship determinations are case by case based on business need.