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Cashier/Sales Associate - All Shifts

Overview

Join our dynamic team! We're not just a stop along the road; we're a community hub where customers find more than just snacks and fuel. They find smiling faces, helpful service, and a place that feels like home. As part of our team, you'll be the heartbeat of our store, keeping the shelves stocked, the coffee brewing, and our customers happy.

 

Why Join Us:

  • A Fun and Friendly Atmosphere: Be part of a team that supports and encourages each other.
  • Growth Opportunities: We believe in promoting from within and supporting your career goals.
  • Flexible Scheduling: We understand the importance of work-life balance.
  • Paid Time Off: Earn time off to relax and recharge, knowing your hard work is valued.
  • Retirement Savings Plan: Plan for your future with our 401(k) program, featuring a generous 6% match.
  • Weekly Pay: Enjoy the convenience and security of receiving your paycheck every week.
  • Pay Rate: $12.48/hour
  • Shift Information: Open availability. 

 

Responsibilities

  • Customer Service Superstar: Be the friendly face that greets everyone who walks through our doors. Offer assistance, answer questions, and ensure a pleasant shopping experience.
  • Sales Floor Guru: Keep our shelves perfectly stocked, our displays appealing, and our store clean. Your attention to detail will make our store the go-to spot for convenience.
  • Upselling Ace: Master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchase. Your insightful suggestions not only enhance their shopping journey but also contribute to achieving our sales goals.
  • Brand Ambassador Extraordinaire: Champion our brand by encouraging customers to join our loyalty rewards program, highlighting the exclusive benefits and personalized offers they can enjoy. Your enthusiasm for our brand and knack for engaging customers will foster lasting relationships and build a loyal community.
  • Cash Handling Pro: Efficiently manage the cash register, handle transactions with a smile, and keep the financial flow seamless and accurate.
  • Safety Champion: Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols.
  • Team Player: Collaborate with your colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
  • Facility Maintenance Expert: Take pride in maintaining a clean and inviting store. This includes cleaning restrooms, ensuring the inside and outside of the store are tidy, emptying trash bins, and refilling window washing stations. Your effort keeps our store looking its best!
  • Environment Ambassador: Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact and a great customer experience.
  • Other Duties as Assigned 
    • Other duties as assigned

    Qualifications

    • Age Requirement: Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
    • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
    • Communication Skills: Ability to read, write, speak, and understand English effectively.
    • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
    • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
    • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
    • Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome.
    • Detail-Oriented: You notice the little things that make a big difference in a customer’s experience.
    • Reliable and Responsible: You’re punctual, trustworthy, and take pride in your work.
    • Flexible: You’re adaptable and ready to take on a variety of tasks in our fast-paced environment.
    • Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job!

     

    Benefits: For information on benefits offered, please click on the hyperlink below.https://gpminvestments.com/careers/

     

     

    Equal Opportunity EmployerGPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

     

    This Organization Participates in E-Verify

    https://gpminvestments.com/wp-content/uploads/2023/09/federal-e-verify-participation-poster-es.pdf.pdf

    Average salary estimate

    $25862 / YEARLY (est.)
    min
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    $25862K
    $25862K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Cashier/Sales Associate - All Shifts, Lemmen Shell

    Are you ready to embark on an exciting journey as a Cashier/Sales Associate with GPM Investments in Muskegon? We’re not just a convenience store; we’re a lively community hub. Here, customers can find more than snacks and fuel — they discover a welcoming environment, professional service, and a place that feels like home. As a Cashier/Sales Associate, you will be the heart and soul of our store. Picture this: greeting every customer with a smile, providing them with helpful assistance, and ensuring they have a fantastic shopping experience. You’ll be stocking our shelves, brewing coffee, and maintaining a neat and inviting store atmosphere. Upselling will be your second nature, delighting customers with your recommendations and enhancing their experience. You will play a crucial role in supporting our brand loyalty program and creating lasting relationships within the community. Your attention to detail will ensure our store is always pristine, and as a Cashier, you’ll handle transactions efficiently. We’re looking for someone who is reliable, adaptable, and possesses a positive attitude. You'll enjoy flexible scheduling, paid time off, and a competitive pay rate of $12.48 per hour. Plus, with our 401(k) plan, you can start planning for the future today! Join us and contribute to a cheerful, hardworking team that values personal growth and a positive work-life balance. Embrace the opportunity to connect with customers, make an impact, and thrive in a fun and friendly atmosphere!

    Frequently Asked Questions (FAQs) for Cashier/Sales Associate - All Shifts Role at Lemmen Shell
    What are the responsibilities of a Cashier/Sales Associate at GPM Investments?

    As a Cashier/Sales Associate at GPM Investments, you'll greet customers, provide friendly assistance, ensure products are well-stocked, and contribute to a clean store environment. You'll also manage the cash register, handle transactions accurately, and promote our loyalty rewards program to enhance the customer experience.

    Join Rise to see the full answer
    What qualifications are needed to become a Cashier/Sales Associate at GPM Investments?

    To qualify for the Cashier/Sales Associate position at GPM Investments, you must be at least 18 years old, possess basic math skills, and have effective communication abilities in English. Previous customer service or retail experience is beneficial, but not required, as we believe in on-the-job training.

    Join Rise to see the full answer
    Is prior experience required to work as a Cashier/Sales Associate at GPM Investments?

    Previous experience in retail or customer service is appreciated but not strictly required for the Cashier/Sales Associate position at GPM Investments. We provide the necessary training to help you excel in your role, so if you have a positive attitude and a willingness to learn, we'd love to hear from you!

    Join Rise to see the full answer
    What benefits can I expect as a Cashier/Sales Associate at GPM Investments?

    As a Cashier/Sales Associate at GPM Investments, you'll enjoy flexible scheduling, paid time off, and a competitive hourly wage of $12.48. Additionally, the company offers a retirement savings plan with a 6% match, allowing you to plan for your future while you grow with us!

    Join Rise to see the full answer
    What is the work environment like for Cashier/Sales Associates at GPM Investments?

    The work environment for Cashier/Sales Associates at GPM Investments is dynamic and supportive. You'll be part of a friendly team focused on delivering excellent customer service and maintaining a clean and inviting store. We value collaboration and encourage each team member to contribute while promoting a sense of community.

    Join Rise to see the full answer
    Common Interview Questions for Cashier/Sales Associate - All Shifts
    How do you handle difficult customers as a Cashier/Sales Associate?

    When dealing with difficult customers, it's important to remain calm and empathetic. Listen to their concerns, acknowledge their feelings, and strive to find a solution that satisfies both the customer and the company's policies. Demonstrating patience and a positive attitude can turn a negative experience into a positive one.

    Join Rise to see the full answer
    Can you provide an example of how you've upsold products in the past?

    In your response to this question, consider sharing a specific instance where you identified a customer's needs and suggested complementary products. Explain how you highlighted the benefits of these products and how your suggestion improved the customer’s overall experience and possibly increased sales.

    Join Rise to see the full answer
    What techniques do you use to ensure accurate cash handling?

    To ensure accurate cash handling, I always double-check my cash drawer at the beginning and end of my shift. During transactions, I maintain a clear focus and make sure to count back change to the customer carefully. Regularly balancing the cash register throughout the shift also helps prevent mistakes.

    Join Rise to see the full answer
    What steps do you take to keep your work area organized?

    I believe an organized work area enhances productivity. I regularly tidy up my workspace, arrange items neatly, and ensure that everything I need is accessible. I also prioritize cleaning and restocking during quieter periods to maintain a welcoming environment for customers.

    Join Rise to see the full answer
    How would you promote the loyalty rewards program to customers?

    To promote the loyalty rewards program effectively, I would explain the benefits clearly and enthusiastically highlight exclusive deals or rewards customers can enjoy. Creating engagement by asking customers about their preferences can personalize the conversation and encourage sign-ups.

    Join Rise to see the full answer
    Tell me about a time you contributed to a team's success.

    Be sure to provide a specific example of how your contributions helped a team succeed, whether it was through collaboration, support, or sharing new ideas. Highlight your role in fostering a positive team environment and achieving shared goals.

    Join Rise to see the full answer
    How do you prioritize tasks during a busy shift?

    During busy shifts, I prioritize tasks based on urgency and customer needs. I focus on providing excellent customer service first, then work on restocking shelves and tidying the store. Communicating with team members also helps to delegate tasks efficiently.

    Join Rise to see the full answer
    What motivates you to work as a Cashier/Sales Associate?

    My motivation stems from the joy of interacting with customers and providing excellent service. I find satisfaction in helping others and being part of a team that contributes to a positive community atmosphere. Achieving sales targets also drives me to perform at my best.

    Join Rise to see the full answer
    What do you think is the most essential quality for a Cashier/Sales Associate?

    The most essential quality for a Cashier/Sales Associate is a friendly and approachable demeanor. Creating a welcoming atmosphere encourages customers to return while fostering a sense of community. Excellent communication and problem-solving skills also enhance the overall shopping experience.

    Join Rise to see the full answer
    How do you stay updated on store promotions and changes?

    I make a habit of attending team meetings and reviewing company communications to stay informed about new promotions and changes. Additionally, I actively engage with my colleagues to exchange insights and tips that keep everyone updated and excited about current offers.

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