Sr. Solutions Consultant

The Sr. Solutions Consultant at Liaison is responsible for managing the technology evaluation stage during the sales process. This includes participating in customer meetings, preparing technical proposals, and supporting sales teams in defining and positioning technology solutions. Trailing customers to assess their needs and ensuring the solutions fit perfectly is a crucial part of the job.

A successful candidate for the Sr. Solutions Consultant position at Liaison typically holds a Bachelor’s degree in a technical field or has equivalent experience, along with a minimum of 3 years of experience in a Solutions Consultant or related role. Strong working knowledge of cloud services is essential, and experience with education-based SaaS solutions is preferred.

In the Sr. Solutions Consultant role at Liaison, individuals actively collaborate with the sales team as key technical advisors. They support the sales process by driving the evaluation of solutions, articulating product benefits, and preparing technical proposals that showcase Liaison's offerings’ value, ultimately helping to close deals more efficiently.

Essential skills for the Sr. Solutions Consultant position at Liaison include strong technical writing abilities, strategic and analytical thinking, detail orientation, and excellent interpersonal and presentation skills. Additionally, being a self-starter who can work independently to meet multiple deadlines is crucial for success in this role.

Yes! Liaison is committed to the growth of its employees. As a Sr. Solutions Consultant, you will have opportunities to participate in educational workshops, review professional publications, and establish networks within professional societies, which all contribute to maintaining and enhancing your professional knowledge.

When answering this question, focus on your passion for the education sector, the exciting challenge of driving technology solutions, and your admiration for Liaison's commitment to diversity and innovative approaches in higher education.

Highlight specific projects where you utilized cloud technologies, emphasizing your understanding of how these services benefit educational institutions and demonstrate your ability to articulate technical concepts to non-technical clients.

Explain your method for active listening, asking probing questions, and conducting thorough analyses to understand a client’s requirements. Providing a specific example would strengthen your response.

Discuss the importance of tailoring proposals to client needs and preferences, including how you gather insights during client interactions to highlight product benefits that resonate with their business goals.

Prepare an example that showcases your role in successfully implementing a technology solution, detailing your contributions and how it met the client’s expectations, including any measurable outcomes.

Share your commitment to continuous education through attending workshops, subscribing to industry publications, and engaging with professional networks to ensure you remain knowledgeable about the latest advancements.

Emphasize qualities like trust, transparency, and consistent communication. Provide examples of how you have built rapport with clients in previous roles.

Offer a detailed account of the challenge, your thought process in finding a solution, and the final outcome. Highlight your problem-solving and interpersonal skills.

Discuss your time management techniques and tools you use, such as creating a task list, setting milestones, and using project management software to ensure timely completion.

Reflect on your unique experiences, skills, and viewpoints that align with Liaison’s mission and illustrate how your contributions can help enhance the team and positively impact client outcomes.