Job details

Telecommunications Specialist (ISP) Switch Technician

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Company Description

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.

Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always". If you’re looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions!

We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.

Job Description

Link Solutions is seeking a Telecommunications Specialist (ISP) Switch Technician to join our team in support of the US Army's Network Enterprise Center at Detroit Arsenal in Warren, MI.

Must be a US Citizen
Secret Clearance required
Non-remote (relocation incentive available)

The Telecommunications Specialist will oversee and optimize the performance and functionality of the telecommunications systems located at the Detroit Arsenal and all associated remote sites. Become an integral part of a professionally diverse team while working at an industry-leading organization, where work/life balance and employees come first. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.

Job Responsibilities:

Perform administrative, O&M functions, and routines required for the telephone switching equipment, voice mail system, and firewall.
Perform routine maintenance and troubleshooting.
Perform customer features and activate and de-activate voice mail accounts.
Work with government customers to identify needs or opportunities for improvement.
Ensure assigned tickets are addressed with government clients.
Update/maintain all ISP and remote communications facilities' final drawings.
Validate installation communications and cable drawings and submit red-line changes.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Qualifications

US Citizen.
Ability to obtain and maintain a DoD Secret Clearance (will sponsor the right candidate).
IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
Five (5+) years experience in telecommunications infrastructure, facility design, and installation.
Knowledge and experience of BICSI rules, regulations, and standards.
Knowledge of OSHA safety regulations and industry standards and practices.
Knowledge of Avaya Switches.
Experience with MS Office Suite.

Preferred:

BA/BS degree in Engineering, Computer Science, Information Systems, or a related field.
BICSI TE 350, OSP 102 training.
Avaya Solutions Administrator, Callegra JITC Voicemail System experience.
Avaya Switch training and certification.
Experience providing DoD organizations with technical support.
Problem solver and troubleshooter who thrives in resolving complex problems.
Strong self-starter requiring minimal supervision.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks

Additional Information

This position is contingent upon the successful acquisition of the government contract and the completion of ongoing negotiations. We anticipate these processes will be completed within the next several weeks, at which time interviews and offers will be extended upon successful contract award.

Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement program, certification reimbursement program, retirement, and more.

Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$75000 / YEARLY (est.)

min

max

$60000K

$90000K

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What You Should Know About Telecommunications Specialist (ISP) Switch Technician, Link Solutions, Inc.

At Link Solutions, Inc., we are on the hunt for a talented Telecommunications Specialist (ISP) Switch Technician to join our dynamic team in Warren, MI, supporting the US Army's Network Enterprise Center. As a key player in our organization, you will oversee and improve the telecommunications systems at the Detroit Arsenal and its associated remote sites. Your days will be filled with hands-on tasks that include maintenance and troubleshooting of telephone switching equipment and firewalls, as well as collaborating with our government clients to assess their needs and find opportunities for improvement. We value work/life balance and foster an environment where every employee can thrive. This position promises exciting opportunities to work on innovative projects while contributing to national security. You’ll need to be a US citizen with a Secret Clearance, and we are happy to discuss relocation incentives for the right candidate. Our ideal Telecommunications Specialist is not only technically savvy but communicates effectively and possesses strong organizational skills. With over five years of experience in telecommunications infrastructure and certifications in IAT Level II or higher, you will play a pivotal role in maintaining the high standards that Link Solutions stands for. Join us, and be a part of a reputed organization that prioritizes compliance and quality under our guiding philosophy: Mission First, Customer Always!

Frequently Asked Questions (FAQs) for Telecommunications Specialist (ISP) Switch Technician Role at Link Solutions, Inc.

What are the main responsibilities of the Telecommunications Specialist (ISP) Switch Technician at Link Solutions?

The Telecommunications Specialist (ISP) Switch Technician at Link Solutions is responsible for overseeing telecommunications systems performance at the Detroit Arsenal, conducting maintenance and troubleshooting activities, managing voicemail accounts, and collaborating with government clients to ensure their needs are met.