Intermediate Site Reliability Engineer - OP01625-00

As an Intermediate Site Reliability Engineer at Dev.Pro, your primary responsibilities will include providing IT administration support to our client, managing technical inquiries, and resolving or escalating issues. You will also engage in incident management, system performance optimization, infrastructure management, and maintain IT documentation.

To qualify for the Intermediate Site Reliability Engineer role at Dev.Pro, you should have 2-3 years of hands-on experience in SRE or DevOps roles, an upper-intermediate level of English, and familiarity with monitoring systems. Knowledge of Linux, Windows OS tasks, cloud platforms like Azure, and basic SQL commands is essential.

At Dev.Pro, you can expect a culturally diverse and inclusive work environment. We prioritize empathy and respect for all team members, fostering a supportive atmosphere where everyone's contributions are valued. Additionally, you’ll enjoy various perks like flexible working conditions and team-building activities.

As an Intermediate Site Reliability Engineer at Dev.Pro, you will work with Azure cloud services, Terraform for resource management, and management of AKS clusters. Experience with CI/CD concepts and alerting systems will also be part of your toolbox as you enhance our service quality.

Dev.Pro offers extensive support and growth opportunities, including access to English courses, online training programs, and the chance to attend conferences. You will also receive 30 paid rest days per year and comprehensive healthcare coverage, fostering both professional development and personal well-being.

When answering this question, focus on your experience with OS-level tasks on both Linux and Windows, detailing your expertise in package management and user administration. Discuss specific examples where you resolved issues or optimized systems to demonstrate your hands-on experience.

In response to this question, explain your systematic approach to incident management, including identification, categorization, and prioritization of incidents. Share a specific situation where your quick thinking made a difference, demonstrating your ability to stay calm and effectively communicate with various stakeholders.

Discuss the monitoring tools you are familiar with, such as Prometheus or Grafana, and explain how you’ve used these tools to track system performance and respond promptly to alerts. Providing an example of how you set up alerts to prevent system outages or downtime would be beneficial.

Emphasize the importance of clear and concise communication in your role. Share strategies you use, such as regular updates during incident escalations or dedicated channels for technical discussions. Mentioning specific experiences can help illustrate your communication skills.

Highlight your experience with Azure services, discussing specific projects where you provisioned services or managed resources. If you’ve used Terraform in conjunction with Azure, make sure to include that to show your cloud management skills.

In your answer, provide a concise explanation of CI/CD processes and discuss your experience with specific tools or pipelines you’ve built or maintained in Azure DevOps. Elaborate on how CI/CD has enhanced deployment efficiency and reduced errors in your past work.

Discuss your experience creating and maintaining IT documentation, explaining its significance in ensuring team alignment and operational continuity. Mention specific types of documentation you’ve worked on, such as alert reports, manuals, or troubleshooting guides.

Share your process for evaluating system performance, including key metrics you monitor, tools you leverage, and your experience in making tuning adjustments. An example where you successfully improved system performance would enhance your response.

When responding, narrate the challenge, your thought process in diagnosing the issue, and the steps you took to resolve it. This question tests both your technical skills and problem-solving abilities, so use a clear structure to guide your answer.

In your answer, connect your personal and professional values with those of Dev.Pro. Talk about what excites you about the opportunities for growth, the diverse work environment, or the chance to work with a notable client, emphasizing your enthusiasm for contributing to the team.