Telecommunications Specialist (ISP)

As a Telecommunications Specialist (ISP) at Link Solutions, your key responsibilities will include overseeing and optimizing telecommunications systems at the Detroit Arsenal, performing routine maintenance on telephone equipment, and troubleshooting voice mail systems. You'll also engage with government clients to address their needs, update communication facility drawings, and install and maintain various types of communication cables. Your expertise will be essential in ensuring operational efficiency and supporting the integrity of our national security efforts.

To apply for the Telecommunications Specialist (ISP) role at Link Solutions, you must be a US citizen capable of obtaining a DoD Secret Clearance. Ideally, you should have over five years of experience in telecommunications infrastructure and a solid understanding of BICSI standards. Familiarity with OSHA safety regulations, proficiency in the MS Office Suite, and excellent communication skills are strongly preferred. A BA/BS degree in a relevant field and experience with VTC/SVTC equipment will also boost your candidacy.

No, the Telecommunications Specialist (ISP) position at Link Solutions is not a remote role. The position requires in-person presence at the Detroit Arsenal in Warren, MI. However, there are relocation incentives available, making it a great opportunity for applicants looking to move closer to the job site.

As a Telecommunications Specialist (ISP) at Link Solutions, you can expect a competitive compensation package that includes paid holidays, vacation time, medical, dental, and vision benefits. You'll also benefit from company-paid long and short-term disability, life insurance, and retirement plans. There are opportunities for certification reimbursements and a relocation reimbursement program, creating a supportive environment for your career advancement.

Link Solutions promotes career growth for Telecommunications Specialists through ongoing professional development opportunities. As part of a culture that values innovation and quality, employees have the chance to work on cutting-edge projects that not only refine their skills but also enhance their professional profiles. With experienced peers and a commitment to employee wellness and satisfaction, you'll find pathways for advancement within the organization.

In answering this question, focus on comprehensive examples from your previous roles. Discuss specific projects, technologies you've handled, and the impact of your contributions. Highlight your familiarity with BICSI rules and regulations and how your experience aligns with the expectations of the role at Link Solutions.

When discussing a challenging project, aim to articulate the problem, your specific role, and how you addressed the challenge. Emphasize your problem-solving skills and the successful outcome of the project, showcasing your ability to thrive in high-pressure situations as a Telecommunications Specialist.

Express your understanding of OSHA safety regulations and your commitment to compliance. Share instances where you've implemented safety protocols in previous roles, demonstrating your proactive approach to maintaining a safe work environment while performing installations and repairs.

Discuss your systematic approach to troubleshooting, which might include diagnosing problems through testing, analyzing symptoms, and utilizing your knowledge of telecommunications systems. Share specific examples of issues you've resolved, demonstrating your technical skills and logical reasoning in problem-solving scenarios.

Outline your experience with relevant tools and technologies such as network monitoring systems, installation equipment, and communication protocols. Mention any training or certifications you've completed, including BICSI where applicable, to reinforce your expertise in this field.

Share specific examples of how you’ve managed customer interactions, focusing on effective communication and problem resolution. Discuss instances where you identified client needs and implemented solutions to enhance their experience, emphasizing your customer-centric approach as a Telecommunications Specialist.

Discuss your methods for task prioritization, such as using project management tools, establishing deadlines, and aligning tasks with the company's critical objectives. Provide examples of how you’ve successfully managed competing deadlines to meet client or project requirements.

Emphasize the importance of collaboration in achieving project success. Provide examples of how you've worked as part of a team, leveraging each member's strengths to troubleshoot issues or implement solutions effectively, showcasing your ability to integrate into Link Solutions' collaborative culture.

Mention your proactive approach to continuous learning, such as attending industry conferences, subscribing to technical journals, or pursuing relevant certifications. This shows your passion for the field and commitment to bringing the latest knowledge to your role as a Telecommunications Specialist at Link Solutions.

Share what specifically draws you to Link Solutions, such as the company’s reputation for quality, commitment to customer satisfaction, or the opportunity to work on challenging projects. Align your personal values and career goals with Link Solutions’ mission to demonstrate your genuine interest in contributing to the team.