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Mid Market Account Director, Search & Staffing - Talent Solutions

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in New York, San Francisco, Chicago, or Omaha.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.  

We are looking for an Account Director to join our team as a trusted advisor and partner to our customers in the Staffing/Recruitment industry. You will help them understand the financial value of our solutions, work with them to help measure that value, and build long-term relationships that secure ongoing revenue growth for both parties.   

Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success.  

Responsibilities:  

  • Builds relationships with decision makers and stakeholders across a dedicated customer base  
  • Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together   
  • Drives Customer growth by proactively identifying opportunities to deliver greater customer value   
  • Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings  
  • Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail  
  • Shifts communication style and content to fit the needs of different stakeholders  
  • Leads with Solutions, not products, when making recommendations aligned to Customer objectives  
  • Sells with Integrity  
  • Thinks commercially and applies business acumen when crafting & negotiating commercial agreements   
  • Uses data and insights to support investment recommendations or overcome customer objections   
  • Proactively mitigates churn risk by adopting a smart, customer-centric approach  
  • Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI  
  • Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens   
  • Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy  
  • Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success  
  • Practices humility and asks for help from colleagues when faced with a challenge or unknown  
  • Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment  

Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles 

Qualifications

Basic Qualifications:  

  • 4+ years of applicable sales experience   

Preferred Qualifications:  

  • Excellent communication, negotiation and forecasting skills   
  • Experience or knowledge of the Recruitment industry.  
  • Experience with SaaS opportunities  
  • Experience selling IT solutions  
  • Strong negotiation and accurate forecasting skills  
  • Experience carrying a revenue target with the ability to develop compelling strategies that deliver results  
  • Demonstrated ability to find and manage high-level business in an evangelistic sales environment  
  • Ability to gather and use data to inform decision making and persuade others  
  • Ability to assess business opportunities and read prospective buyers  
  • Ability to orchestrate the closure of business with an accurate understanding of prospect needs  
  • Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors  

  

Suggested Skills: 

  • Direct Sales 
  • Negotiation  
  • Communication  
  • Leadership 
  • Multithreading 

LinkedIn is committed to fair and equitable compensation practices.   
 
The pay range for this role is $125,000 $180,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.   
  
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits. 

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$152500 / YEARLY (est.)
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$125000K
$180000K

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What You Should Know About Mid Market Account Director, Search & Staffing - Talent Solutions, LinkedIn

Are you ready to step into a pivotal role as a Mid Market Account Director with LinkedIn, one of the world’s largest professional networks? If you're passionate about transforming businesses and fostering deep relationships within the Staffing and Recruitment industry, we want you on our team! Based in vibrant New York, NY, this hybrid role blends the comfort of remote work with engaging time in the office. You'll be a thought leader, advising clients on how to leverage our innovative solutions to meet their needs and exceed their goals. Your day-to-day will include building strong connections with key decision-makers, making sense of their business challenges, and driving growth by identifying opportunities for delivering greater value. With your strategic selling approach, you won't just focus on meeting sales targets; you'll ensure that your clients are set up for success, acting as their trusted advocate. It’s all about understanding customer objectives through thoughtful questioning and insights. By collaborating cross-functionally, practicing humility, and leveraging data-driven insights, you'll mitigate churn risks and generate long-term revenue growth. If you’re ready to lead with integrity and make a significant impact, join LinkedIn, where we create economic opportunity for every member of the global workforce!

Frequently Asked Questions (FAQs) for Mid Market Account Director, Search & Staffing - Talent Solutions Role at LinkedIn
What are the responsibilities of a Mid Market Account Director at LinkedIn?

As a Mid Market Account Director at LinkedIn, your responsibilities primarily involve building and nurturing relationships with key decision-makers in the Staffing and Recruitment industry. You will drive customer growth by identifying value-driven opportunities, leveraging data to inform your recommendations, and ensuring client success through an adaptive and insightful approach. Your role will also involve strategic account planning, engaging stakeholders across various levels, and employing your negotiation skills to foster long-lasting partnerships.

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What qualifications are needed for a Mid Market Account Director at LinkedIn?

To thrive as a Mid Market Account Director at LinkedIn, you'll need at least 4 years of applicable sales experience, ideally within the Recruitment or IT sectors. Exceptional communication and negotiation skills are crucial, along with the capacity to analyze business opportunities and client needs. A proven track record of achieving revenue targets and an understanding of SaaS solutions will set you apart as a candidate for this exciting role.

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How does LinkedIn support the growth of its Mid Market Account Directors?

LinkedIn is committed to the professional growth of its employees, including Mid Market Account Directors. The company invests in transformational opportunities, offering resources such as ongoing training, mentorship programs, and a culture nurtured around trust and collaboration. You’ll have access to industry insights, networking opportunities, and support from cross-functional teams to help you succeed and propel your career forward.

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What can a Mid Market Account Director at LinkedIn expect from the work environment?

In the role of Mid Market Account Director at LinkedIn, you can expect a dynamic and inclusive work environment that emphasizes flexibility and work-life balance. With a hybrid work model, you’ll enjoy the ability to work from home while also collaborating in the office, fostering connections with colleagues. This vibrant culture is built on care, inclusion, and fun, ensuring that everyone can thrive both personally and professionally.

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What is the salary range for a Mid Market Account Director at LinkedIn?

The salary range for a Mid Market Account Director at LinkedIn varies between $125,000 and $180,000, depending on various factors including skills, experience, and specific work location. LinkedIn provides competitive compensation packages that may also include performance bonuses, stock options, and comprehensive benefits, fostering an environment focused on equitable compensation and rewarding employee contributions.

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Common Interview Questions for Mid Market Account Director, Search & Staffing - Talent Solutions
Can you explain your approach to building relationships in sales?

When discussing your approach to relationship building in sales, emphasize your focus on understanding customer needs and providing tailored solutions. Highlight your listening skills, the importance of follow-ups, and your thoughtfulness in engaging with clients to cultivate trust. Show how you adapt your communication style to match different stakeholders in an organization.

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How do you handle objections from customers?

In answering questions about objections, outline your process for addressing customer concerns by actively listening and validating their feelings. Discuss how you identify the root of their objections and provide data-driven responses that reinforce the value of your solutions. It’s vital to demonstrate patience, empathy, and a commitment to finding mutually beneficial solutions.

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Describe a time you successfully turned a dissatisfied customer into a satisfied one.

When discussing a success story with a dissatisfied customer, focus on the steps you took to understand their issues, the strategic solutions you proposed, and the positive outcome. Emphasize the importance of transparency, communication, and ongoing support, showcasing your dedication to client satisfaction.

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What strategies do you use to drive customer growth?

In response to this question, discuss your proactive research methods, how you identify business opportunities, and the role of data in crafting growth strategies. Provide examples of how you've engaged clients at various levels to maximize value and build long-term relationships, demonstrating your business acumen and customer-centric approach.

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How do you prioritize your accounts?

Share your systematic approach to account prioritization, explaining how you assess the revenue potential, strategic alignment, and level of engagement with each customer. Discuss tools and methodologies you use to stay organized and focused on maximizing client interactions, while also meeting overall revenue goals.

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Can you give an example of how you've used data to inform your sales strategy?

When discussing how you've leveraged data in sales, cite specific metrics you've tracked, how you analyzed trends, and the strategic adjustments you made based on your findings. This could include customer engagement data, market insights, or sales performance analytics, demonstrating your analytical mindset and ability to adapt.

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What do you know about LinkedIn's products and how do they apply to the Staffing industry?

Reflect on your understanding of LinkedIn's product offerings, particularly in relation to the Staffing industry. Show how these products can streamline recruitment processes, enhance candidate sourcing, and foster networking opportunities. Discuss any personal experiences you have with these tools for a more compelling response.

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How do you approach account planning?

In your response to account planning, outline your strategy for conducting thorough research, identifying key stakeholders, and defining goals for each account. Emphasize the importance of collaboration with cross-functional teams and adapting your plan based on ongoing feedback from the customer to optimize results.

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What makes you a good fit for the Mid Market Account Director position at LinkedIn?

Focus on your relevant experience, skills, and passion for recruitment technology that align with the Mid Market Account Director role. Share examples of how your past achievements mirror LinkedIn’s values and mission, especially those related to creating economic opportunities and fostering connections in the workforce.

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What role does negotiation play in your sales process?

Emphasize that negotiation is a vital part of your sales process that aims for win-win outcomes. Discuss your methods for understanding the customer’s perspective, your techniques for presenting value, and your ability to remain flexible and open-minded while also advocating for your company's offerings.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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January 14, 2025

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