Dealership Account Manager - Boston, MA - Bi-lingual

As a Dealership Account Manager at Lendbuzz, your key responsibilities will include identifying and engaging potential dealership partners to expand our network, delivering exceptional support to existing dealers, conducting market analysis to uncover trends in automotive finance, and promoting Lendbuzz’s brand visibility through strategic outreach. You’ll also adapt strategies based on market research to meet business objectives.

The ideal candidate for the Dealership Account Manager position at Lendbuzz should possess bilingual fluency in English and Portuguese, proven experience in auto finance or dealership management, strong interpersonal and negotiation skills, and the ability to analyze market trends. Familiarity with CRM tools like Salesforce or HubSpot is also important for success in this role.

At Lendbuzz, the growth potential for a Dealership Account Manager is significant. With a competitive base salary combined with uncapped commission and a lucrative bonus structure, your total compensation can reflect the impact you have in your market. Additionally, the recent accolades and rapid growth of Lendbuzz highlight the exciting opportunities available for professional development.

As a Dealership Account Manager at Lendbuzz, you can expect a vibrant work culture that emphasizes innovation and diversity. The team is driven to achieve success and supports one another in reaching common goals while valuing individual contributions. There's a strong sense of teamwork, allowing you the flexibility to work independently while enjoying collaborative support.

Lendbuzz offers an excellent benefits package for Dealership Account Managers, which includes comprehensive medical, dental, and vision coverage that starts on the 1st of the month after your start date, a 401(k) match, a monthly travel stipend, a company laptop, and the benefit of unlimited PTO, promoting a healthy work-life balance.

When discussing your experience managing dealership accounts, focus on specific examples where you successfully built relationships, increased dealer satisfaction, or contributed to revenue growth. Highlight your negotiation skills and your understanding of the automotive finance industry, showcasing how these experiences prepare you for the Dealership Account Manager role.

In answering this question, showcase your strategic approach to prospecting. Mention techniques such as utilizing market research, leveraging existing relationships for referrals, and employing communication skills to connect with potential partners. Share success examples that highlight your innovative methods and adaptability in identifying and engaging new dealership partners.

Talk about your relationship-building strategies, such as regular communication, understanding dealer needs, and delivering exceptional service. Provide examples of how you have maintained long-term partnerships, resolved conflicts, and contributed to the growth of your dealer clients, demonstrating your skills relevant to the Dealership Account Manager role.

Discuss your approach to market analysis, including specific tools and methods you use to gather data, uncover trends, and evaluate competitors. Highlight your analytical skills and how your findings have informed strategic decisions or actions that positively impacted your previous roles in automotive finance.

Bilingualism can significantly enhance your ability to connect with a diverse customer base. Discuss how your fluency in English and Portuguese enables you to communicate effectively with a wider audience, build rapport with clients, and deliver tailored solutions to meet their unique needs, thus enhancing your capabilities as a Dealership Account Manager.

Provide a detailed account of a negotiation scenario where you successfully advocated for your dealership partners or effectively closed a deal. Highlight your strategies, the challenges you faced, and the positive outcome, emphasizing how your negotiation skills would be beneficial in the Dealership Account Manager role at Lendbuzz.

Discuss customer service strategies such as personalizing communication, actively listening to client needs, and being responsive to inquiries. Relate these strategies to your previous experiences, illustrating how they have resulted in higher satisfaction rates among dealer partners in the automotive finance realm.

Share your techniques for staying motivated and organized when working independently, such as setting daily goals, using planning tools, and maintaining a structured schedule. Incorporate examples where your organization directly influenced your success in meeting or exceeding sales targets.

In your response, identify key performance indicators like dealership satisfaction scores, sales revenue, new partnership growth, and brand awareness metrics. Explain how tracking these metrics helps in assessing your performance and aligns with the goals of the Dealership Account Manager role at Lendbuzz.

When discussing conflict resolution, illustrate your approach to understanding the partner's perspective, communicating openly, and working towards a mutually beneficial solution. Provide an example of a past challenge, detailing how you navigated the situation effectively while maintaining strong dealer relationships.