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Relationship Manager - Sales Solutions- Italian Market

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Dublin, Ireland. 

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option. This means you can work from home and commute to a LinkedIn office, depending on what's best for you and when it is important for your team to be together.

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales. We are supporting customers in developing a Deep Sales approach focusing their sales efforts where they will have the best impact.  We do this through the use of LinkedIn Sales Navigator, which helps connect, engage and build mutually beneficial relationships between buyers and sellers at the right time. You will sell the tool (Sales Navigator) you use to be a successful seller on a daily basis to customers who need this tool to sell to their own customers and grow their business. 

As a Relationship Manager, you will lead the expansion of our existing client base and use your strategic social selling skills to educate prospective customers on the benefits and value of Sales Navigator. You will serve as a trusted adviser, share insights, and continually seek opportunities for growth to help your customers expand their number of licenses and unlock more potential for their sales teams.  

Responsibilities:

  • Learn about LinkedIn’s platform, products, and associated tools (e.g., SFDC)  
  • Effectively communicate the LinkedIn Sales Solutions value proposition and elevator pitch to inspire your clients to embrace a new method of connecting value to customers   
  • Make discovery calls and confirm meetings with key decision makers that will generate revenue  
  • Successfully articulate the value of Sales Navigator, demonstrating ROI and working with the customer to expand this ROI to other users, departments, or subsidiaries  
  • Create a pipeline of reasonable opportunities and reliable forecasts in a transparent manner   
  • Develop and execute strategic full year plans for your Book of Business  
  • Work closely with cross functional partners such as CSMs, Onboarding, Marketing, Product Development to meet your customers’ needs   

 

    Qualifications

    Basic Qualifications:

    • Fluency in English  and Italian
    • 2+ years of relevant experience in a sales role  

    Preferred Qualifications:

    • Experience negotiating contracts and managing high volume of customers and renewals within the UKI market
    • Experience in a software, SaaS or startup environment 
    • Proficiency in MS Office (Outlook, Excel, Word and PowerPoint) 
    • Solid negotiation skills that allow for value-based contract negotiations at the senior level 
    • Excellent communication and project, time and customer management skills 
    • Demonstrated ability to find, manage and close businesses in an evangelistic sales environment 
    • Ability to predictably forecast and execute on business goals 
    • Ability to use insights and data-driven decisions in the sales process
    • Ability to effectively build trust-based relationships with senior-level sales professionals  
    • Ability to bring together multiple buyers in the same company to build groundswell while leveraging partners within LinkedIn to effectively evangelize the solution

    Suggested skills: 

    • Analytical Skills 
    • Negotiation 
    • Communication  
    • Relationship building  
    • Growth Mindset  

    Additional Information

    Global Data Privacy Notice for Job Candidates ​

    Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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    What You Should Know About Relationship Manager - Sales Solutions- Italian Market, LinkedIn

    Join LinkedIn as a Relationship Manager - Sales Solutions focused on the Italian market and immerse yourself in a culture of growth and collaboration right here in Dublin, Ireland! At LinkedIn, we're committed to transforming the way the world works by empowering professionals like you to make valuable connections and drive economic opportunities. In this dynamic role, you’ll harness the power of LinkedIn Sales Navigator to help clients embrace innovative sales strategies while strengthening their relationships. Your day-to-day will involve guiding prospective customers through the incredible benefits of our sales tools, leveraging your strategic social selling skills to cultivate new business relationships. You'll connect with key decision-makers, conduct insightful discovery calls, and construct a reliable pipeline as you lead the way for clients to expand their sales capabilities. Collaboration is key, and you’ll partner with various teams to ensure our customers receive top-notch support and service. If you have a passion for sales and a knack for building trust-based relationships, join us to make a significant impact in the Italian market while being a part of the vibrant LinkedIn community where your growth matters just as much as our clients' success.

    Frequently Asked Questions (FAQs) for Relationship Manager - Sales Solutions- Italian Market Role at LinkedIn
    What are the key responsibilities of a Relationship Manager - Sales Solutions at LinkedIn?

    As a Relationship Manager - Sales Solutions at LinkedIn, you will focus on expanding our client base, educating prospects about the advantages of using LinkedIn Sales Navigator, and creating meaningful relationships. Your responsibilities will include making discovery calls, crafting strategic plans, collaborating with cross-functional teams, and driving revenue through effective communication and value delivery.

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    What qualifications do I need to become a Relationship Manager - Sales Solutions at LinkedIn?

    To qualify for the Relationship Manager - Sales Solutions position at LinkedIn, you should possess fluency in English and Italian, a minimum of two years of relevant sales experience, and strong communication and negotiation skills. Preferred qualifications include experience in the SaaS field and the ability to manage high-volume customer contracts within the UKI market. Familiarity with MS Office and data-driven decision-making is also essential.

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    How does LinkedIn support client success in the role of Relationship Manager - Sales Solutions?

    In the role of Relationship Manager - Sales Solutions, LinkedIn provides strong support for client success by ensuring you have access to comprehensive training on our products, ongoing support from cross-functional teams, and robust resources to enhance your sales strategies. You'll be equipped to demonstrate the ROI of Sales Navigator, helping clients maximize the potential of their sales teams.

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    What type of clients will I be working with as a Relationship Manager - Sales Solutions at LinkedIn?

    As a Relationship Manager - Sales Solutions at LinkedIn, you'll work with a diverse range of clients across the Italian market. Your focus will be on building relationships with key decision-makers, helping organizations of various sizes adopt innovative sales practices through our Sales Navigator tool.

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    What kind of work culture can I expect as a Relationship Manager - Sales Solutions at LinkedIn?

    At LinkedIn, you can expect a vibrant culture built on trust, inclusion, and growth. We value collaboration and fun while ensuring everyone has the opportunity to succeed. In your role as Relationship Manager - Sales Solutions, you will have the flexibility to work in a hybrid setting, which allows you to balance your personal and professional commitments effectively.

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    Common Interview Questions for Relationship Manager - Sales Solutions- Italian Market
    Can you describe a successful sales strategy you've implemented in your previous roles?

    In answering this question, showcase your ability to analyze the market, build a pipeline, and communicate value effectively. Share specific examples of successful strategies you’ve developed and how they led to client growth, focusing on the impact of LinkedIn Sales Navigator.

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    How do you handle client objections during the sales process?

    Demonstrate your negotiation and communication skills by outlining how you listen to the client’s concerns, empathize with their situation, and provide tailored solutions. Use a past experience to illustrate how you successfully turned an objection into an opportunity.

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    What techniques do you use to build relationships with senior-level professionals?

    Discuss how you leverage insights and data to connect with senior-level decision-makers. Emphasize the importance of trust and how you foster it through transparency, excellent communication, and follow-ups, showing a genuine interest in their needs.

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    Explain how you would demonstrate the ROI of LinkedIn Sales Navigator to a potential client?

    Share your knowledge of Sales Navigator and the metrics you would analyze to showcase its effectiveness, such as lead conversion rates and sales growth. Discuss how you can present these metrics in a clear and compelling manner that highlights value for the client's specific industry.

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    How do you manage multiple clients and prioritize your work effectively?

    In your response, highlight your organizational and project management skills. Detail methods such as using CRM systems, creating schedules, and employing prioritization techniques to ensure each client receives the attention they deserve, no matter the volume.

    Join Rise to see the full answer
    What is your approach to learning about new tools and technologies in sales?

    Speak about your proactive nature in learning through hands-on experience, online courses, or collaboration with tech teams. Share how this knowledge enhances your selling techniques and helps you stay competitive in the fast-paced sales environment.

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    Describe a time you turned a potential lead into a long-term client?

    Use this opportunity to illustrate your sales process, showcasing how you identified the lead's needs, built rapport, provided value, and continued to nurture the relationship to evolve it into a long-term partnership. Metrics on growth can further support your story.

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    How do you adjust your sales approach when dealing with different industries?

    Discuss your adaptability in researching industry specifics and tailoring your pitch accordingly. Provide examples of successful adjustments you've made in past sales roles to resonate with clients from varying sectors.

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    What characteristics do you believe are essential for success in the role of Relationship Manager - Sales Solutions?

    Focus on characteristics like strong communication, empathy, analytical thinking, and a growth mindset. Share why you think these traits allow you to thrive in a sales environment and build meaningful client relations.

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    What do you know about LinkedIn's mission and how does it influence your approach to sales?

    Reflect on LinkedIn’s mission to create economic opportunity and how it informs your dedication to helping clients succeed. Emphasize your alignment with building trust and developing solutions that drive real impact for customers.

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    Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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    DATE POSTED
    January 7, 2025

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