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Senior Account Executive, LinkedIn Talent Solutions

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

We are looking for a Senior Account Executive to join our team as a trusted adviser with a relentless focus on bringing value to our customers. You will be responsible for helping our customers within our Corporate division, effectively engage with our Talent and Learning solutions. You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your client’s best interest in mind and act as their internal advocate to ensure they are set up for success.

Responsibilities:

  • Research Customer’s business and prepare thoughtful questions and insights in advance of meetings
  • Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail
  • Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization
  • Shifts communication style and content to fit the needs of different stakeholders
  • Leads with Solutions, not products, when making recommendations aligned with Customer objectives
  • Sells with Integrity
  • Drives customer decision-making by achieving a shared vision and proactively considering the value props that tie all stakeholders together
  • Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
  • Uses data and insights to support investment recommendations or overcome customer objections
  • Proactively mitigates churn risk by adopting a smart, customer-centric approach
  • Engages customers throughout to confirm and clarify value and adapt a strategy when needed to optimize ROI
  • Drives Customer growth by proactively identifying opportunities to deliver greater customer value
  • Applies business acumen in Account Planning by considering the economy, industry, and company factors with a Customer-centric lens
  • Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
  • Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
  • Practices humility and asks for help from colleagues when faced with a challenge or unknown
  • Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
  • Follows best practices when using CRM and other Sales tools to manage the Sales and Buyer cycles

Qualifications

Basic Qualifications

  • 3 + years of applicable sales experience

Preferred Qualifications

  • BA/BS degree or equivalent in a related field
  • Experience with HR software
  • Experience with SaaS opportunities 
  • Experience selling IT solutions
  • Knowledge of software contract terms and conditions with the ability to create fair transactions
  • Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
  • Excellent communication, negotiation, and forecasting skills
  • Demonstrated ability to find and manage a high-level business in an evangelistic sales environment
  • Ability to gather and use data to inform decision-making and persuade others
  • Ability to assess business opportunities and read prospective buyers
  • Ability to orchestrate the closure of business with an accurate understanding of prospect needs
  • Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors

Suggested Skills

  • Forecasting
  • Account Planning
  • Collaboration

Additional Information

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Senior Account Executive, LinkedIn Talent Solutions, LinkedIn

Are you an driven sales professional looking to elevate your career? Join our team at LinkedIn Talent Solutions as a Senior Account Executive in vibrant Sydney, Australia. In this dynamic role, you'll be a trusted adviser dedicated to making a concrete impact within our Corporate division. Your primary focus will be engaging customers with our Talent and Learning solutions, ensuring they derive maximum value from our offerings. You'll conduct in-depth research to understand your customers’ businesses, asking insightful questions to uncover their challenges and objectives. Building strong relationships with stakeholders at various levels is key, as you'll need to adapt your communication style to meet diverse needs. Your integrity and strategic selling approach will shine as you lead with solutions that drive customer success and growth. With a hybrid work model, we give you the flexibility to work from home and collaborate in our office, ensuring you can perform at your best. Whether you're negotiating agreements or mitigating churn risk, your customer-centric mindset will guide you. If you're equipped with at least three years of relevant sales experience and an understanding of HR software or SaaS solutions, this could be the perfect opportunity for you. We value humility, collaboration, and innovation, fostering a culture where every team member has the chance to thrive. Come be a part of transforming the way the world works with us at LinkedIn Talent Solutions!

Frequently Asked Questions (FAQs) for Senior Account Executive, LinkedIn Talent Solutions Role at LinkedIn
What are the key responsibilities of a Senior Account Executive at LinkedIn Talent Solutions?

As a Senior Account Executive at LinkedIn Talent Solutions, you will be responsible for researching customer businesses, facilitating engaging meetings, and building lasting relationships. Your role will involve understanding client objectives through thoughtful questioning and providing tailored solutions, ensuring customer satisfaction and growth. You’ll also engage in territory planning and account forecasting, aiming to meet or exceed your sales targets while promoting integrity in all your dealings.

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What qualifications are required for the Senior Account Executive position at LinkedIn Talent Solutions?

To qualify for the Senior Account Executive role at LinkedIn Talent Solutions, candidates should have a minimum of three years of relevant sales experience. A BA/BS degree in a related field, knowledge of HR software, and experience selling SaaS solutions are preferred. Strong communication, negotiation skills, and the ability to use data-driven insights for decision-making will significantly enhance your candidacy.

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How does LinkedIn Talent Solutions support the professional development of its Senior Account Executives?

LinkedIn Talent Solutions is dedicated to the growth of its employees, providing transformational opportunities through comprehensive training and development programs. You will have access to resources that enhance your selling skills, industry knowledge, and leadership capabilities, allowing you to flourish in your role and create economic opportunity for clients and yourself.

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What is the work culture like at LinkedIn Talent Solutions for a Senior Account Executive?

The work culture at LinkedIn Talent Solutions fosters trust, care, and inclusivity. As a Senior Account Executive, you will find an environment that promotes collaboration and innovation. With a hybrid work model, you can balance remote work and in-office collaboration, all while being part of a team that encourages success and recognizes individual contributions.

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What are some of the best practices in account planning for a Senior Account Executive at LinkedIn Talent Solutions?

Best practices in account planning for a Senior Account Executive at LinkedIn Talent Solutions include thorough research on client businesses, identifying key stakeholders, and mapping their needs. This proactive approach enables effective communication and tailored solutions, ensuring that you align with client objectives. Maintaining disciplined practices in forecasting and utilizing CRM tools will also enhance your success in managing the sales cycle effectively.

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Common Interview Questions for Senior Account Executive, LinkedIn Talent Solutions
How do you prioritize your accounts as a Senior Account Executive?

In prioritizing accounts, I analyze potential revenue impact, historical relationship strength, and client engagement levels. This allows me to allocate resources effectively, ensuring I am providing targeted support to high-value accounts while maintaining relationships with others.

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Describe a challenging sales situation you faced and how you overcame it.

In a previous role, I faced resistance from a prospective client who was hesitant to make a decision. I took the time to understand their concerns through active listening, addressing them with tailored solutions. By transparently showcasing how our products could solve their specific challenges, I successfully converted their skepticism into a partnership.

Join Rise to see the full answer
What strategies do you use to build relationships with stakeholders?

Building relationships with stakeholders involves consistent communication, understanding their goals, and offering value through insights and recommendations. I prioritize regular check-ins and offer resources that align with their interests to ensure a supportive partnership.

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How do you keep yourself updated with industry trends?

I stay updated by subscribing to industry news, attending webinars, and engaging with professional networks. This helps me to anticipate market shifts and adjust strategies accordingly, ensuring I provide relevant solutions to my clients.

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What role does data play in your decision-making process?

Data plays a critical role in my decision-making process as it allows me to analyze customer behavior, measure campaign effectiveness, and identify areas for growth. By leveraging data insights, I can craft compelling narratives that resonate with clients.

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What techniques do you find effective for negotiating contracts?

Effective negotiation techniques include understanding the client’s priorities, presenting mutually beneficial solutions, and being open to compromise. I focus on building rapport and ensuring the terms align with both our objectives and the client’s needs.

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How do you ensure client retention?

Client retention is achieved through consistent follow-up, actively seeking feedback, and demonstrating the ongoing value of our solutions. By addressing client concerns promptly and continuously aligning our offerings with their evolving needs, I foster long-term partnerships.

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Can you provide an example of a successful account strategy you've implemented?

In one instance, I implemented a tiered approach for account management, focusing efforts on high-potential clients. By customizing engagement plans based on their needs and facilitating regular strategy sessions, we saw a marked improvement in client satisfaction and revenue growth.

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What tools do you use to manage your sales pipeline?

I utilize CRM systems to track interactions, manage contacts, and visualize the sales pipeline. This allows me to streamline processes, set reminders for follow-ups, and analyze my performance effectively.

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How do you handle rejection in sales?

Handling rejection involves maintaining a positive mindset and viewing it as a learning opportunity. I reflect on the experience to identify improvement areas and adapt my approach for future interactions rather than taking it personally.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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Full-time, hybrid
DATE POSTED
December 13, 2024

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