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Talent Account Director - (French)

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Dublin.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

We are looking for an Account Director to join our team as a trusted adviser with a relentless focus on bringing value to our customers within our GSA sector. You will be responsible for helping our customers effectively engage with our solutions (Talent & Learning). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals, you will always have your clients’ best interest in mind and act as their internal advocate to ensure they are set up for success. 

Responsibilities: 
 

  • Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings
  • Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail
  • Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization
  • Shifts communication style and content to fit the needs of different stakeholders
  • Leads with Solutions, not products, when making recommendations aligned to Customer objectives
  • Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
  • Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
  • Uses data and insights to support investment recommendations or overcome customer objections
  • Proactively mitigates churn risk by adopting a smart, customer-centric approach.
  • Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
  • Drives customer growth by proactively identifying opportunities to deliver greater customer value
  • Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens
  • Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
  • Is disciplined in Territory and Account Planning, Forecasting, and Quota Attainment 

Qualifications

Basic Qualifications:

  • 3+ years of applicable sales experience
  • Business fluency in English and French

Preferred Qualifications:

  • Experience with HR and/or E-Learning software
  • BA/BS degree or equivalent in a related field
  • Experience with SaaS opportunities and Salesforce.com platform and/or Dynamics
  • Experience selling IT solutions
  • Knowledge of software contract terms and conditions with the ability to create fair transactions
  • Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
  • Excellent communication, negotiation, forecasting, strategic planning and business acumen skills
  • Demonstrated ability to find and manage high-level business in an evangelistic sales environment
  • Ability to gather and use data to inform decision making and persuade others
  • Ability to assess business opportunities and read prospective buyers
  • Ability to orchestrate the closure of business with an accurate understanding of prospect needs
  • Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors 

     

Suggested Skills:

  • Negotiation
  • Forecasting
  • Communication
  • Strategic Planning
  • Business Acumen

Additional Information

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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What You Should Know About Talent Account Director - (French), LinkedIn

Are you passionate about making a difference for businesses and their employees? LinkedIn is on the lookout for a driven and dedicated Talent Account Director (French) to join our team in Dublin, Ireland. As part of our vibrant company culture grounded in trust, inclusion, and growth, you'll thrive as an internal advocate for our clients, helping them leverage our Talent and Learning solutions to drive success within their organizations. This hybrid role offers you the flexibility to work from home or commute to our office as needed, providing the perfect balance for those who thrive in varied environments. Your responsibilities will encompass researching customer businesses, facilitating insightful discussions, and forging lasting relationships with stakeholders while proactively identifying growth opportunities. You'll lead with solution-oriented recommendations and apply your commercial acumen to navigate complex negotiations and deliver value. This is not just about meeting revenue targets; it’s about shaping clients’ experiences and ensuring they achieve their objectives. If you possess at least three years of sales experience, fluent communication skills in both English and French, and a knack for building relationships, we’d love to have you on board to transform the way the world works together. Join us at LinkedIn to empower and uplift our customers through innovative solutions and your strategic guidance!

Frequently Asked Questions (FAQs) for Talent Account Director - (French) Role at LinkedIn
What are the responsibilities of a Talent Account Director at LinkedIn?

As a Talent Account Director at LinkedIn, you’ll be responsible for engaging clients in the GSA sector, delivering insights that align with their objectives, and developing strong relationships with various stakeholders. Additionally, you’ll apply your negotiation skills and commercial insight to drive customer growth and mitigate churn risk.

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What qualifications are required for the Talent Account Director position at LinkedIn?

To qualify for the Talent Account Director role at LinkedIn, a candidate should have at least 3 years of sales experience, with a preference for those who are familiar with HR and e-learning software. Fluency in English and French, as well as a combination of negotiation, strategic planning, and business acumen skills, are essential.

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How does LinkedIn support the success of a Talent Account Director?

LinkedIn nurtures the success of its Talent Account Directors by fostering a culture of continuous growth and providing resources for professional development. With a focus on well-being, employees can enjoy a hybrid work model and various tools designed to promote efficiency and collaboration.

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What types of clients will a Talent Account Director at LinkedIn work with?

In the Talent Account Director position at LinkedIn, you will engage with clients primarily within the GSA sector, providing tailored solutions that enhance their business operations through our Talent and Learning products to meet specific industry needs.

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What skills are essential for a successful Talent Account Director in LinkedIn?

Successful Talent Account Directors at LinkedIn should possess excellent communication and negotiation skills, in-depth business acumen, and strategic planning abilities. Adaptability in communication and a focus on customer-centric strategies are also vital for driving client success.

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Common Interview Questions for Talent Account Director - (French)
How do you build relationships with clients as a Talent Account Director?

Building strong relationships with clients involves understanding their needs and objectives deeply. It's essential to ask open-ended questions, actively listen to their challenges, and engage with multiple stakeholders within the organization to cultivate trust and rapport.

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Can you describe a successful strategy you used to meet revenue targets?

To achieve revenue targets, I rely on a comprehensive account planning approach that involves assessing market opportunities, understanding prospect needs, and utilizing data to develop compelling strategies that resonate with potential clients. Consistent communication with each client also keeps the relationship strong.

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What approach do you take when handling objections from clients?

When encountering objections, I focus on understanding the root of the concerns by asking clarifying questions. Then, I utilize data and customer insights to craft responses that align our solutions with their goals, ultimately demonstrating the value we can provide.

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How do you stay updated on industry trends relevant to the Talent Account Director role?

I make it a priority to stay informed about industry trends by subscribing to relevant publications, attending webinars, and participating in networking events. Keeping abreast of changes in the HR and e-learning sectors allows me to provide valuable insights to my clients.

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Describe a time you had to adapt your communication style for different stakeholders.

While working on a complex account, I needed to present to both technical and executive stakeholders. I tailored my communication by providing high-level overviews for executives while addressing detailed technical aspects for the developers to ensure everyone aligned on objectives.

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What tools or software have you used to support your work in account management?

I have extensively used Salesforce.com and Dynamics for tracking account progress, analyzing data, and managing client interactions. These tools help ensure effective follow-up and facilitate strategic planning for future opportunities.

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How do you keep clients engaged throughout the partnership?

To keep clients engaged, I prioritize regular check-ins and progress reviews, while also delivering insights and new opportunities for their growth. Adapting our strategy based on their feedback ensures they feel valued and invested in the partnership.

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In your opinion, what does a successful client relationship look like?

A successful client relationship is characterized by mutual trust, open communication, and collaborative growth. It's about understanding not only the immediate goals but also anticipating future needs and positioning yourself as a strategic partner rather than just a vendor.

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What qualities do you believe are key to succeeding as a Talent Account Director at LinkedIn?

Key qualities include strong communication and negotiation skills, a customer-centric mindset, adaptability to different situations, and the ability to leverage data effectively for informed decision-making—all essential for driving client success and achieving sales goals.

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How do you prioritize your workload as a Talent Account Director?

I prioritize my workload by assessing the urgency and importance of each task, utilizing tools like digital calendars and project management software to organize my responsibilities. Maintaining a flexible mindset also allows me to adapt to changing client needs.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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Full-time, hybrid
DATE POSTED
December 8, 2024

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