Job details

Inside Sales Representative – SMB

mabl is on a mission to empower software teams with an AI-powered low-code test automation platform that streamlines testing across web, mobile, API, accessibility, and performance. We enable everyone from global enterprises to fast-growing startups to integrate application testing into their development pipelines, accelerating their testing and boosting release cycles, regardless of technical experience.

In 2024, mabl was awarded its 5th AI Breakthrough Award, cementing its position as the #1 AI-powered testing platform in the world. While we continue to grow with the pace of technology, we also believe strongly in the value of culture (our most recent internal survey shows that 92% of our employees feel supported by the flexibility of their work, and 97% believe their manager genuinely cares about their wellbeing.)

To continue delivering on our mission of transforming the testing space, we’re looking for people to join our team of leaders, experts, innovators, and community builders. Our core values are: drive, authenticity, support, and insight; these are the foundation of our culture and a key part of what it means to be a mabler. We practice transparency, embrace collaboration, and lead with empathy while encouraging each other to bring our most authentic selves to work.

Why We Need You:

As we scale our SMB-focused go-to-market strategy, we're seeking a driven Inside Sales Representative to focus on net-new logo acquisition. In this role, you'll own the sales process end-to-end, from prospecting and initial outreach to closing deals, helping mabl expand its footprint in the SMB market.

What You'll Do

Identify and engage SMB prospects through proactive outreach via calls, emails, LinkedIn, and other channels.
Collaborate with the marketing team to work on inbound leads, ensuring SLAs are met and leads are effectively progressed through the sales funnel to generate revenue.
Develop opportunities and close new SMB accounts, with a strong focus on net-new logo acquisition.
Conduct compelling product demonstrations and presentations tailored to SMB needs.
Assist clients with ROI calculations, providing clear value propositions and justifications for investing in mabl’s platform.
Collaborate with prospects to understand their technical and business requirements.
Build and maintain a robust pipeline through strategic prospecting and nurturing.
Stay informed about mabl's offerings, industry trends, and competitors to position our value effectively.
Accurately document all sales activities and pipeline progress in Salesforce.

About You

2+ years of SaaS sales experience, ideally selling to SMBs.
Proven track record of closing deals, especially with a focus on securing net-new logos.
Experience with outreach strategies, including cold calling, email campaigns, and social selling.
Knowledge of CI/CD processes, software development, or testing markets is a plus.
Strong business acumen with the ability to communicate effectively with technical and non-technical stakeholders.
Familiarity with sales frameworks like MEDDIC/MEDDPIC is advantageous.
Enthusiastic about joining a fast-paced, collaborative environment where every deal makes a significant impact.

Even if you don't fit all of the requirements for our roles, but see yourself being successful at mabl, we encourage you to apply and we’d be excited to speak with you.

Working at mabl

- We embrace hybrid and remote work across the US and around the world!

- We have 80+ mablers spread across the world in 4 countries, 3 continents, and about 18 states.

- Teams get together annually to foster lasting personal relationships and we encourage mablers to visit our Boston office when possible.

- Our Diversity, Equity, and Inclusion committee drives budgeted initiatives across all facets of the company, including recruiting, onboarding, education, and celebrations.

- We’ve won a number of awards for our work and culture, including being named to BuiltIn’s Best Places to Work in Boston five times, Boston Globe’s Top Places to Work for DEI, and Business Intelligence’s Excellence in Customer Service Award.

- We invest significantly in benefits and perks, including generous parental leave, rich health benefits, and employee wellness and collaboration perks.

- We value our employees and show our appreciation through rewards and recognition programs, such as our mabl Kudos program and annual Founders Award!

About Us

mabl is the enterprise SaaS leader of AI-driven, low-code test automation that empowers high-velocity software teams to embed automated end-to-end tests into the entire development lifecycle. mabl customers benefit from a unified platform for easily creating, executing, and maintaining reliable browser, API and mobile web tests that result in faster delivery of high-quality, business critical applications. That’s why customer-centric brands like Liberty Mutual, jetBlue, Intuit, Stack Overflow, and many others rely on mabl to create the digital experiences their customers demand. Learn more at https://www.mabl.com; follow @mablhq on Twitter and @mabl on LinkedIn.

Average salary estimate

$70000 / YEARLY (est.)

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$60000K

$80000K

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What You Should Know About Inside Sales Representative – SMB, mabl

If you're passionate about sales and ready to take on an exciting new challenge, consider joining mabl as an Inside Sales Representative – SMB in beautiful Boston! Here at mabl, we're dedicated to revolutionizing the software testing landscape with our AI-powered low-code test automation platform. We're looking for someone who can help us expand our footprint in the SMB market by acquiring new logos and building relationships with prospects. In this role, you’ll own the entire sales process, from proactive outreach via calls and emails to conducting engaging product demos tailored to small and medium-sized businesses. You’ll collaborate closely with the marketing team, ensuring we meet SLAs and effectively guide leads through our sales funnel. If you have a track record in SaaS sales, particularly in securing new accounts, your skills will be incredibly valuable as you assist clients in understanding the ROI of investing in mabl's innovative solutions. Plus, with our vibrant company culture grounded in authenticity, support, and insight, you'll thrive in an environment where your efforts truly make a difference. At mabl, we value flexibility, which is why we embrace hybrid working options – giving you the best of both worlds. If you’re ready to bring your unique flair and drive to a fast-paced, collaborative team, apply today and be part of our mission at mabl!

Frequently Asked Questions (FAQs) for Inside Sales Representative – SMB Role at mabl

What are the primary responsibilities of an Inside Sales Representative at mabl?

As an Inside Sales Representative at mabl, your main responsibilities include identifying and engaging SMB prospects, conducting outreach through calls and emails, collaborating with the marketing team for inbound leads, and closing new accounts with a focus on net-new logo acquisition. You'll also provide tailored product demonstrations and assist clients in calculating ROI to illustrate the value of our solution effectively.