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Provider Engagement Manager

Marigold Health is seeking a dynamic and driven Provider Engagement Manager to join our team.  We are currently looking for an individual to be the leading force that fuels our growing provider relationships in the Mid-Atlantic market. The ideal person will have proven experience in provider relations, building and maintaining relationships and achieving growth targets in industries such as behavioral health, healthcare, or digital health.  


Primary Responsibilities
  • Develop and maintain strong relationships with providers in assigned territory to build loyalty, strengthen Marigold-payer-provider relationship, and increase Marigold Health enrollments originating from providers. 
  • Serve as a liaison between Marigold Health and the provider community. 
  • Strategically plan and implement outreach initiatives in collaboration with Operations to generate new member volume. 
  • Provide internal teams with competitive insights and market intelligence regarding designated territory. 
  • Communicate feedback from external providers to leadership and provide follow-up. 
  • Effectively use all Marketing and Communications tools to promote the Marigold Health brand and peer support, using key communication strategies, techniques, and tools. 
  • Participate in or attend public engagements, trade shows, business meetings and seminars to promote the expertise of the Marigold Health provider network. 
  • Document activities and events in CRM system according to Business Development team goals and standards. 


Required Qualifications
  • Experience: Minimum of 5+ years in business development, provider relations, or account management, preferably within the healthcare, digital health, or behavioral health industries. 
  • Growth mindset: Track record of achieving and exceeding growth targets, along with excellent relationship and closing skills. 
  • Communication: Strong presentation, communication, and interpersonal skills, with the ability to communicate ideas clearly and persuasively. 
  • Tech Savvy: Comfortable using CRM tools (e.g., Salesforce), digital meeting platforms, and other sales enablement tools. 
  • Knowledge: Familiarity with mental health solutions, digital health trends, or healthcare industry dynamics is a plus. 
  • Self-Starter: Highly motivated, proactive, and able to work independently in a fast-paced environment.


Key Competencies
  • Results-oriented with a focus on driving revenue growth. 
  • Empathetic and customer-centric, with a strong understanding of provider and client needs. 
  • Ability to adapt quickly to evolving industry trends and company product offerings. 
  • Strong organizational skills and attention to detail. 

Will be required to travel greater than 50% of time to perform work duties. 


Reporting, Compensation & Benefits
  • You will report to the Director of Partnership Success 
  • This is a full-time, exempt, salaried role 
  • The base salary for this role will be $85,000 - $100,000 with OTE of $110,000 - $125,000 
  • Equity 
  • Accrual of 20 days of PTO 
  • 9 days of sick time 
  • 9 paid company holidays and 2 floating holidays 
  • FSA and/or HSA
  • Access to a 401k
  • Company-paid health insurance premiums and 65% coverage of premiums for any dependents 


$85,000 - $100,000 a year

More About Marigold Health  

 

Marigold Health is an early-stage, rapidly growing startup providing services for a range of community-based mental health and substance use treatment providers as well as for managed care organizations.  We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association.     

 

Our core values are authenticity, candor, and ambition.     

 

 Regular travel to partner clinics is a significant part of this role. Staff traveling to partner clinics will also need to abide by COVID-19 safety policies at these facilities.  

 

Inclusion is at the core of what we do. We’re working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face.     

 

Marigold Health is an equal opportunity employer.   

Average salary estimate

$92500 / YEARLY (est.)
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$85000K
$100000K

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What You Should Know About Provider Engagement Manager, Marigold Health

Marigold Health is on the lookout for a spirited and proactive Provider Engagement Manager to join our vibrant team in the Mid-Atlantic region! If you have a knack for building fruitful relationships and are passionate about improving healthcare access, this role is tailor-made for you. As the leading force behind our provider relationships, you will take charge of cultivating and nurturing connections with healthcare providers, ensuring they’re well-equipped to support Marigold's mission of enhancing mental health and substance use treatment services. With a strong background in provider relations—preferably within behavioral health or digital health—you’ll strategize outreach initiatives and serve as a vital link between Marigold Health and the provider community. Your insights will be instrumental in driving new member volume while you gather market intelligence that fuels our business strategies. We value excellent communication skills, so if you're able to communicate ideas effectively and persuasively, we want you on our team! Plus, you'll enjoy a competitive salary package, generous PTO, and the opportunity to work in a company that genuinely cares about diversity and inclusion. Ready to make a difference? Join us at Marigold Health and help shape the future of mental healthcare!

Frequently Asked Questions (FAQs) for Provider Engagement Manager Role at Marigold Health
What are the main responsibilities of a Provider Engagement Manager at Marigold Health?

As a Provider Engagement Manager at Marigold Health, your main responsibilities will include developing and maintaining strong relationships with providers in the Mid-Atlantic region, serving as a liaison between Marigold Health and the provider community, and implementing outreach initiatives to generate new member volume. You'll also provide valuable insights to internal teams and document all activities in our CRM system.

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What qualifications are required for the Provider Engagement Manager position at Marigold Health?

To qualify for the Provider Engagement Manager role at Marigold Health, candidates should have a minimum of 5 years of experience in business development, provider relations, or account management, particularly in the healthcare or digital health industries. Strong communication skills, tech-savviness, and a growth mindset are highly valued. Familiarity with mental health solutions can give you an edge!

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What kind of environment does the Provider Engagement Manager at Marigold Health work in?

The Provider Engagement Manager at Marigold Health works in a dynamic and fast-paced environment that encourages proactivity and independence. You'll be regularly engaging with healthcare providers and the community, requiring strong organizational skills and the ability to adapt to evolving industry trends.

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How does Marigold Health promote its brand and engage providers as a Provider Engagement Manager?

In the role of Provider Engagement Manager at Marigold Health, you'll leverage various Marketing and Communication tools to promote our brand and engage with providers effectively. This also includes attending trade shows, public engagements, and seminars to showcase the expertise of our provider network.

Join Rise to see the full answer
What travel requirements exist for the Provider Engagement Manager role at Marigold Health?

Travel is a significant aspect of the Provider Engagement Manager position at Marigold Health, with requirements exceeding 50% of the time. This travel will primarily be to partner clinics where you’ll foster relationships and ensure adherence to COVID-19 safety policies.

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Common Interview Questions for Provider Engagement Manager
Can you describe your experience with provider relations as a Provider Engagement Manager?

When answering this question, detail your background in building and maintaining relationships in the healthcare sector. Highlight specific strategies you've used to connect with providers, how you’ve navigated challenges, and any measurable outcomes you've achieved.

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How do you prioritize outreach initiatives when engaging providers?

In your response, discuss how you assess provider needs and market opportunities to prioritize outreach initiatives. Talk about the importance of aligning your goals with the overall mission of Marigold Health while keeping communication clear and consistent.

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What strategies have you used to gather competitive insights in the health industry?

Explain your approach to gathering competitive insights, emphasizing collaborative efforts with internal teams and external sources. This may include research methods, stakeholder interviews, and market analysis techniques that provide valuable intelligence to inform strategic decisions.

Join Rise to see the full answer
Describe a time when you had to adapt quickly to changing industry trends.

Share a specific example where you successfully adapted to a shift in industry trends, focusing on your proactive approach and the impact it had on your provider relations strategy. Highlight lessons learned and how you maintained provider engagement through change.

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How do you utilize data in your role as a Provider Engagement Manager?

Discuss your experience with CRM tools like Salesforce and how you use data to inform your decisions. Talk about metrics you track and how they guide your outreach efforts, helping to measure success and optimize future initiatives.

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What role does communication play in your approach to provider engagement?

Emphasize the critical importance of communication in your role. Discuss how clear and persuasive communication fosters trust and transparency with providers, and how it’s essential for collaborating with internal teams and achieving business objectives.

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Provide an example of how you’ve achieved or exceeded growth targets.

Use this question to illustrate your contributions to growth targets with concrete examples. Explain your methodology, teamwork, and specific initiatives that led to successful outcomes, along with the metrics you achieved.

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How do you build relationships with providers from diverse backgrounds?

Highlight your understanding of diversity and inclusion in your answer. Discuss specific strategies you've employed to connect with providers from varied backgrounds, ensuring a culturally competent approach that resonates with their needs.

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What do you think are the biggest challenges in provider engagement today?

Provide insights into current challenges you perceive in the provider engagement landscape, addressing issues such as market competition, the impact of technology, and changing healthcare mandates. Discuss strategies that could address these challenges effectively.

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How would you promote Marigold Health’s values while engaging providers?

Discuss the importance of embodying Marigold Health’s core values such as authenticity and candor during your provider engagements. Share specific examples of how you communicate these values in your interactions, reinforcing a shared mission toward improving mental healthcare.

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Marigold Health&s;s mission is to give people agency in their health and recovery. We achieve this by designing technology to facilitate human connection and by training people in recovery to support others. Since 2016, Marigold has engaged thousa...

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Full-time, on-site
DATE POSTED
December 25, 2024

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