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Associate Business Analyst

Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, and WI. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. 

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. 

We are seeking a detail-oriented and analytical Business Analyst to join our team. This entry-level role is ideal for someone who is eager to learn, passionate about problem-solving, and able to bridge the gap between technical and non-technical audiences. In the future, this role will require being in the office or at a customer site at least three days per week. 

What You’ll Do 

  • Assist in gathering, documenting, and analyzing business requirements to support product development and operational improvements. 
  • Collaborate with internal teams and public safety professionals to understand their needs and translate them into actionable insights. 
  • Support data analysis and reporting to identify trends and areas for improvement. 
  • Help create presentations, reports, and other materials to communicate findings and recommendations effectively. 
  • Work closely with cross-functional teams to track and support project progress. 
  • Assist in user testing and quality assurance to ensure software solutions meet business needs. 
  • Stay up to date with industry trends and best practices to enhance business analysis methodologies. 

What You’ll Need 

  • Strong analytical and problem-solving skills. 
  • Excellent written and verbal communication skills, with the ability to present information clearly to both technical and non-technical audiences. 
  • Strong organizational skills and attention to detail. 
  • Ability to work independently and collaboratively in a fast-paced environment. 
  • Basic understanding of data analysis and reporting tools (Excel, SQL, or BI tools is a plus but not required). 
  • 0-2 years of relevant experience in business analysis, product management, consulting, or a related field. 
  • Bachelor’s degree in Business, Computer Science, Data Analytics, or a related field is preferred. 

Who You Are 

People who thrive on our team also tend to share the following characteristics: 

  • Curious and eager to learn. You ask insightful questions and actively seek opportunities to expand your knowledge. 
  • Detail-oriented and organized. You have a knack for keeping track of multiple tasks and ensuring nothing falls through the cracks. 
  • Passionate about technology and public safety. You are excited to work on solutions that have a real-world impact. 
  • Strong collaborator. You enjoy working with different teams and stakeholders to solve problems together. 
  • Adaptable and proactive. You take initiative and are comfortable navigating ambiguity. 

If you are looking to kickstart your career in business analysis while contributing to meaningful work, we encourage you to apply! 

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
 

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$50000K
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What You Should Know About Associate Business Analyst, Mark43

Are you ready to jump-start your career as an Associate Business Analyst with Mark43 in Manchester? This entry-level position is perfect for those eager to learn and make a difference, bridging the gap between technical and non-technical stakeholders. At Mark43, our mission is to empower first responders and communities by creating cutting-edge software that enhances public safety and improves quality of life. In this role, you will assist in gathering and analyzing business requirements that support crucial product developments. Collaborating closely with internal teams and public safety professionals, you'll translate needs into actionable insights, helping to shape the future of our software solutions. As you embark on your journey, you'll also engage in data analysis, track project progress, and assist in user testing to ensure our offerings align with business goals. Strong analytical skills, along with the ability to communicate clearly with both technical and non-technical audiences, are key. If you have a passion for technology and are ready to grow in a dynamic environment, we invite you to explore this opportunity with us and contribute to solutions that truly matter. Get involved in an exciting career path within a diverse and passionate team, dedicated to making a real-world impact.

Frequently Asked Questions (FAQs) for Associate Business Analyst Role at Mark43
What are the responsibilities of an Associate Business Analyst at Mark43?

As an Associate Business Analyst at Mark43, you will be responsible for gathering, documenting, and analyzing business requirements to enhance product development. Collaborating with both technical teams and public safety professionals, you will translate their needs into actionable insights while supporting data analysis and reporting that identifies key trends and areas for improvement.

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What qualifications are needed for the Associate Business Analyst role at Mark43?

To apply for the Associate Business Analyst position at Mark43, you typically should hold a Bachelor’s degree in Business, Computer Science, Data Analytics, or a related field. While 0-2 years of relevant experience in business analysis or a similar area is preferred, we value strong analytical skills, excellent communication abilities, and a passion for technology and public safety.

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What skills are essential for success as an Associate Business Analyst at Mark43?

Success as an Associate Business Analyst at Mark43 requires strong analytical and problem-solving skills, excellent communication abilities for presenting information clearly, and exceptional organizational skills. A basic understanding of data analysis and familiarity with tools like Excel, SQL, or BI tools, while not mandatory, can be beneficial.

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How can an Associate Business Analyst grow their career at Mark43?

At Mark43, an Associate Business Analyst can grow their career by actively participating in projects, seeking feedback, and continuously learning industry best practices. The role offers opportunities to collaborate with diverse teams and engage in meaningful work that contributes to public safety, paving the way for career advancement into more senior analytical positions.

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What does the working environment look like for an Associate Business Analyst at Mark43?

The working environment for an Associate Business Analyst at Mark43 is collaborative and dynamic. You will work closely with different teams while embracing the flexibility of a hybrid model. Initially, this role might involve working remotely, but in the future, you'll be expected to be in the office or at customer sites three days per week to foster collaboration and teamwork.

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Common Interview Questions for Associate Business Analyst
What interests you about the Associate Business Analyst position at Mark43?

In answering this question, focus on your passion for public safety and technology. Mention how the chance to help improve community safety through software aligns with your career goals, showcasing your eagerness to learn and contribute to the team's mission.

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Can you describe a time when you analyzed data to solve a problem?

When answering this question, provide a specific example from your academic or internship experience. Detail the problem, how you collected and analyzed data, and the outcome that resulted from your efforts, emphasizing your analytical skills and attention to detail.

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How do you approach gathering requirements from non-technical stakeholders?

Discuss your communication skills and your understanding of the importance of clarity when working with non-technical stakeholders. Describe a method you use, such as active listening and translating technical jargon into easily understandable terms.

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What tools or methodologies are you familiar with for analyzing business requirements?

Mention any relevant tools or methodologies you’ve used, such as basic Excel functions or even classroom knowledge of requirements gathering techniques. If you have hands-on experience with reporting or documentation tools, be sure to highlight these.

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How do you prioritize tasks when managing multiple projects?

It's important to show your organizational skills. Discuss how you may use tools, lists, or prioritization matrices to manage tasks effectively. Provide an example of a time you managed multiple commitments successfully.

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What is your understanding of the role of a Business Analyst in product development?

In your response, convey the significance of a Business Analyst in bridging gaps between stakeholders and the development team, ensuring that the product aligns with user needs and business goals while maintaining a focus on quality and relevance.

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How would you handle a challenging stakeholder during a project?

Illustrate your conflict resolution skills. Explain how you would listen to their concerns, validate their perspectives, and facilitate productive conversations to align everyone on the project goals.

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Why do you think communication is vital for a Business Analyst?

Emphasize the importance of clear communication in ensuring that project objectives are met. Explain how effective communication minimizes misunderstandings and helps foster strong working relationships across teams.

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What strategies do you use to stay up-to-date with industry trends?

Share your approach to professional development, such as following industry publications, joining relevant forums, or attending webinars. Show your commitment to continuous learning and how it's applied to your work.

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Describe a situation where you had to adapt your approach due to changes in project scope.

Provide a relevant example illustrating your adaptability. Discuss how you reassessed priorities, communicated changes to involved stakeholders, and ensured that deadlines and quality criteria were still achieved despite the challenges.

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The Mark43 mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all.

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Full-time, hybrid
DATE POSTED
March 12, 2025

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