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Technical Sales Advisor

Technical Sales Advisor
Halifax, UK - Hybrid
Competitive Salary + Benefits


Our vision is to Create Better Places and Futures for Everyone; Socially, Environmentally and Economically. For us, these aren’t words on paper. This is our powerful and purposeful statement that guides our actions and ignites a passion in every one of us. We’ve been paving the way since 1890. Our passion for our products and customers has made us a Superbrand that is synonymous with quality; supplying prestigious landmarks such as Trafalgar Square, while also caring for the environment and communities in which we operate.

To support the fantastic business opportunities that are present in our specialist Water Management Team we are looking to bolster our existing team with an experience Technical Sales Advisor.

So, whats the role?
With the fantastic training and support offered by your manager and the rest of the team, you will be putting your stakeholder management and technical sales skills to great use. You will proactively identify, manage and convert water management project opportunities within an assigned geographical area; drive and leverage Specifiers, Contractors and Merchants at office level; and work collaboratively with colleagues to identify, defend, and secure opportunities within Civils & Drainage channel markets

What skills do you need to bring? 
Previous success has shown us we need a commercial thinker who can build relationships, influence, and has a passion for their craft.

Technical Take-Offs and Drawings Analysis:

  • Review and interpret construction drawings and specifications to perform accurate take-offs for drainage products and translate this into a quotation meeting the customer’s needs.
  • Collaborate with clients and internal teams to confirm project requirements and identify any potential design or technical issues early in the process.
  • Ensure take-offs are completed with high accuracy to support efficient quotation and manufacturing processes, reducing errors and improving client satisfaction.
  • Answer technical queries.

Sales and Customer Service:

  • Serve as a point of contact for customers within the designated region, managing inbound and outbound sales calls.
  • Develop and maintain strong relationships with all Marshalls customer groups to ensure high levels of service and retention.
  • Generate and follow up on quotations, providing customers with timely, accurate, and competitive pricing.
  • To actively ‘find work’ on a daily basis through proactive outbound calling, ABI and other online sources. Look to create early engagement with all parties involved to influence and convert opportunities.
  • Work with internal departments (such as engineering and production) to ensure accurate product availability, lead times, and delivery schedules.
  • Work closely with external sales representatives to provide technical expertise, detailed information on products, applications, and solutions.
  • Maintain up-to-date knowledge on the company’s range of water management products, their applications, and relevant industry needs.
  • Stay informed on competitor products and industry trends to position the company’s offerings effectively.
  • Strong awareness of regional, national and individual targets at all times, looking to strategize and project plan to achieve monthly and year end goals.
  • Maintaining accurate CRM data, specifically site and branch level ensuring any updates are made as soon as notified


Benefits:

  • Company Car 
  • 34 days per annum of the equivalent in hours (inclusive of bank holidays)
  • 37.5 flexible hours per week 
  • Health care cash plan – support with Dental, Optical, Prescription costs and many more! 
  • Enhanced Maternity, Paternity, and Adoption pay and leave 
  • Training and development opportunities 
  • 5% employer-matched pension scheme 
  • EE mobile phone discount – friends and family 
  • Cycle to work scheme 
  • Employee discount on Marshalls products 
  • Retailer discounts 
  • Marshalls Wellbeing Centre – move, money & mind Share purchase scheme
  • Life assurance 


More about Marshalls

Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products.

Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions.

Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories.

Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website: www.Marshalls.co.uk

Equal Opportunities
Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day.

We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve.

Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself!

Agencies: We're ok, thank you

#INDHP

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What You Should Know About Technical Sales Advisor, Marshalls PLC

Join Marshalls as a Technical Sales Advisor and become a key player in our mission to create Better Places and Futures for Everyone! Based in Halifax, UK with hybrid working options, this role offers a competitive salary and fantastic benefits, geared towards nurturing your career in the vibrant water management sector. You’ll dive deep into the water management project landscape, using your technical sales expertise to engage with various stakeholders, including specifiers and contractors. Your knack for relationship-building and commercial acumen will shine as you proactively identify opportunities and turn them into successful projects. Get ready to review construction drawings, create accurate quotations, and collaborate closely with your clients to ensure every project runs smoothly. Your ability to answer technical queries and maintain strong customer relationships will be crucial, as you'll be the go-to point of contact within your designated region. At Marshalls, we believe in investing in our people: enjoy comprehensive training and development, a company car, generous holidays, and wellness programs among other perks. Join us in our journey of delivering high-quality solutions while having fun and making a significant impact in your community. Discover a career where you can truly make a difference with Marshalls!

Frequently Asked Questions (FAQs) for Technical Sales Advisor Role at Marshalls PLC
What are the responsibilities of a Technical Sales Advisor at Marshalls?

As a Technical Sales Advisor at Marshalls, you will have a range of responsibilities that include managing inbound and outbound sales calls, developing strong customer relationships, and proactively identifying project opportunities in water management. You'll work closely with contractors, specifiers, and internal teams to review construction drawings and create accurate quotations, while also ensuring high customer satisfaction through effective communication and follow-ups.

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What qualifications are needed for the Technical Sales Advisor role at Marshalls?

To be successful as a Technical Sales Advisor at Marshalls, candidates should possess prior experience in sales, ideally within the construction or water management sectors. Strong communication and interpersonal skills are essential to build relationships with clients and partners. A knack for technical understanding, particularly in interpreting construction drawings and specifications, will also significantly enhance your effectiveness in this role.

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How does Marshalls support the professional development of Technical Sales Advisors?

Marshalls is committed to the growth of its Technical Sales Advisors by providing comprehensive training and development opportunities. You'll receive hands-on support from your manager and colleagues, ensuring you have the skills and knowledge necessary to excel. Additionally, ongoing training keeps you updated on product innovations and market trends, fostering both professional and personal development within the company.

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What benefits can I expect as a Technical Sales Advisor at Marshalls?

As a Technical Sales Advisor at Marshalls, you’ll enjoy a competitive salary along with a company car, a generous holiday allowance, healthcare cash plans, and enhanced family leave policies. Other great benefits include a company-matched pension scheme, employee discounts, and a cycle-to-work scheme. Marshalls truly values its employees, aiming to create a supportive work environment rich in opportunities.

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What is the company culture like for a Technical Sales Advisor at Marshalls?

The company culture at Marshalls is built on inclusivity and support. As a Technical Sales Advisor, you'll work in a collaborative environment where your unique contributions are valued. Marshalls encourages diversity and ensures equal opportunities, allowing you to bring your authentic self to work. Together, you and your colleagues will contribute to making lasting impacts in the communities you serve.

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Common Interview Questions for Technical Sales Advisor
Can you describe your experience with technical sales in the construction industry?

When asked about your experience in technical sales, focus on specific instances where you successfully managed projects, interacted with clients, or resolved issues. Highlight your ability to read and interpret construction drawings and how you used that skill to provide solutions that met customer needs.

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How do you prioritize tasks when managing multiple projects as a Technical Sales Advisor?

In response to prioritization questions, outline your strategy for staying organized, such as using a CRM system to track interactions and deadlines. Mention how you determine urgency and importance, and provide an example of a time when your prioritization led to a successful project outcome.

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What strategies would you use to build relationships with clients?

Discuss the importance of effective communication and regular follow-ups in building strong client relationships. Provide examples of how you have established rapport with clients in previous roles, and mention any techniques you've used to ensure their needs are met consistently.

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How do you keep up with industry trends and competitor products?

Explain your methods for staying informed, such as subscribing to industry publications, attending relevant seminars, or networking with other professionals. Highlight how this knowledge has helped you in previous sales roles to position your offerings effectively.

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Can you explain a time when you successfully handled a technical challenge for a client?

Share a specific example where you identified and resolved a technical issue for a client. Discuss the steps you took, the communication involved, and the impact of your intervention on the project’s success or client satisfaction.

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How do you approach quoting for projects when specifications are complex?

Describe your method for breaking down complex specifications into manageable parts. Mention how you collaborate with clients to clarify their needs before preparing a detailed quotation that meets their expectations while ensuring precise take-offs.

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What role does teamwork play in your approach as a Technical Sales Advisor?

Discuss how collaboration with internal teams such as engineering and production contributes to your success in delivering the best solutions for clients. Share examples of times your teamwork led to a successful outcome.

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How would you handle a situation where a client's expectations were not being met?

Explain your approach to addressing client concerns by first listening to their issues, then assessing what went wrong. Share how you would communicate a resolution plan and follow up to ensure client satisfaction.

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What are the key factors you consider when assessing client needs?

Focus on your communication skills, ability to ask insightful questions, and the importance of thoroughly understanding the client's goals and challenges. Provide an instance where you successfully aligned a solution with a client's needs.

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Why do you want to work at Marshalls as a Technical Sales Advisor?

Articulate your admiration for Marshalls’ commitment to quality and sustainability. Mention how the company's values align with your own and how you see yourself contributing to their mission of creating better places and futures for everyone.

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Marshalls is a complete external landscaping, interior design, paving and flooring products business - from planning and engineering, to guidance and delivery.

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Full-time, hybrid
DATE POSTED
December 25, 2024

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