Environmental Service Aide II / 24 Hours / Day / BWH Environmental Services
At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
Summary:Responsible for providing support services and assistance in maintaining cleanliness and orderliness by ensuring a clean and hygienic environment for the guests, patients, or occupants.
Does this position require Patient Care? No
Essential Functions:
-Performing routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
-Handling and maintaining linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services.
-Properly disposing of trash, recyclables, and hazardous materials according to established procedures and regulations.
-Monitoring and restocking supplies and amenities such as toiletries, towels, cleaning products, and other necessary items.
-Maintaining accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation.
-Following established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals.
Qualifications
Education
High School Diploma or Equivalent preferred
Experience
Customer Service Experience 1-2 years preferred, or Housekeeping Experience 0-1 year preferred
Knowledge, Skills and Abilities
- Familiarity with different cleaning techniques, equipment, and products.
- Strong attention to detail to ensure thorough cleaning and maintenance of the assigned areas.
- Ability to prioritize tasks, manage time effectively, and meet deadlines.
- Customer service skills to ensure guest/patient satisfaction.
- Ability to follow instructions and work well with others.
- Trustworthiness and a strong work ethic to maintain confidentiality and handle sensitive information appropriately.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, to teaching and research, and to taking a leadership role as an integrated health care system. We recognize that increasing value and continuou...
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