Associate Business Development Representative (1)

As an Associate Business Development Representative at Matterport, your daily responsibilities will include engaging with prospective customers through email, phone calls, and LinkedIn InMail, generating new business opportunities in collaboration with the Account Executive team, and maintaining high outbound calling activity to follow up with leads. Additionally, you will conduct research on assigned accounts and be responsible for prospecting and warm-calling potential clients within your designated sales territory.

To qualify for the Associate Business Development Representative position at Matterport, you should ideally have 0-12 months of experience in Inside Sales or Sales Development, particularly with consumer electronics, hardware, or SaaS software products. Excellent verbal and written communication skills, familiarity with CRM tools such as Salesforce.com, and a solid understanding of customers' industry challenges are also important for success in this role.

The Associate Business Development Representative role at Matterport may require up to 25% travel. This will generally involve visiting clients and attending industry-related events to foster relationships and better understand client needs, which can enhance your sales strategies.

Matterport offers a comprehensive benefits package for employees in the Associate Business Development Representative position, including health plans covering 100% of premiums for employees and 88% for family premiums, flexible time off, a 401k plan, and an Employee Stock Purchase Program (ESPP). Moreover, Matterport encourages a work-life balance with generous PTO plans and provides Summer Fridays to allow employees time to recharge.

At Matterport, diversity and inclusion are core values that guide our workplace culture. As an Associate Business Development Representative, you will be part of a company committed to creating an inclusive work environment. Matterport actively celebrates differences and provides equal opportunities for all applicants and employees, striving to ensure that everyone feels a sense of belonging and is celebrated for their unique contributions to the team.

As an Associate Business Development Representative, your role primarily focuses on generating new business opportunities and supporting the Account Executive team. You should highlight understanding the importance of prospecting, qualifying leads, and maintaining consistent communication to build strong customer relationships.

Engaging potential customers effectively requires a mixture of research and personalized outreach. Start by researching the prospect's business and industry challenges, and then create tailored messaging that addresses their specific needs through compelling storytelling and problem-solving explanations.

Prioritizing daily tasks involves assessing which leads are most promising and aligning them with your KPIs. Using a CRM tool can help you track interactions, follow-ups, and set reminders for important actions, allowing you to manage time efficiently while ensuring every lead is nurtured appropriately.

Having familiarity with CRM tools like Salesforce is crucial for managing customer relationships effectively. Discuss any hands-on experience you have, detailing how you've used CRM platforms to track leads, optimize communication, and monitor deal progress.

Handling objections starts with active listening to fully understand the prospect's concerns. Responding with empathy and providing relevant solutions or data to clarify misunderstandings is key. Share specific techniques you've used previously, emphasizing the importance of building trust.

In answering this question, use the STAR method (Situation, Task, Action, Result) to demonstrate how you effectively turned objections into acceptance. Highlight a specific instance where persistent follow-up, understanding client needs, and adapting your approach helped you win a prospect over.

Staying updated with industry trends requires a proactive approach such as subscribing to relevant newsletters, participating in webinars, attending industry conferences, and networking with peers. Explain any resources you use to keep yourself informed and how that knowledge informs your sales approach.

Motivation in sales often stems from a mix of personal challenges, goal achievement, and helping clients solve problems. Share what drives you, whether it's reaching sales targets, building impactful relationships, or the thrill of closing deals.

Handling stress in sales can involve employing organizational tools, practicing time management, and maintaining a positive mindset through self-care routines. Mention any techniques you’ve employed to stay focused and productive during high-pressure situations.

Express genuine excitement about the opportunity to work with innovative technology at Matterport, emphasizing the company's vision and values that resonate with you. Indicate how your skills and career goals align with the company's mission to transform the industry.