Housekeeping Manager EVS / Casino

As a Housekeeping Manager EVS at Maverick Gaming, your primary responsibilities include supervising cleaning staff, ensuring efficient workflow, hiring and managing team members, developing cleaning protocols, conducting inspections, training staff on best practices, managing inventory of cleaning supplies, addressing complaints, and maintaining records of cleaning operations.

To qualify for the Housekeeping Manager EVS position at Maverick Gaming, you should have proven experience in a supervisory role within cleaning or facilities management. A strong knowledge of cleaning techniques, safety protocols, and excellent leadership skills are essential. Additionally, strong communication, attention to detail, and proficiency in cleaning technology are important for this role.

The salary range for the Housekeeping Manager EVS at Maverick Gaming is between $36,000 and $40,000 per year. This position also includes a variety of benefits such as paid time off, flexible schedules, and health insurance options, which enhance the overall compensation package.

Maverick Gaming fosters a positive work environment for Housekeeping Managers EVS, where teamwork and respect are at the core of our culture. You will work alongside dedicated colleagues in a fast-paced casino setting, making every day unique and exciting while focusing on delivering top-notch service to our guests.

Maverick Gaming supports career development through initiatives like education reimbursement of up to $5,250 annually, comprehensive training programs, and opportunities for advancement within the company. We strive to create pathways for professional growth, fostering an environment where you can thrive and excel.

To improve cleaning efficiency, I would focus on developing a structured cleaning schedule and assigning tasks based on staff strengths. I would also implement regular training sessions to ensure all staff are familiar with efficient cleaning techniques and use the latest equipment effectively.

Handling conflict within a cleaning team involves active listening and facilitating open communication. I aim to mediate discussions between involved parties and find common ground to resolve issues, promoting teamwork and ensuring a positive work atmosphere.

My approach to maintaining safety standards involves conducting regular inspections and ensuring that all cleaning staff are trained on safety protocols. I also encourage a culture of reporting hazards and any unsafe conditions immediately, fostering a proactive safety environment.

In my previous role, I identified areas where cleaning standards were lacking based on guest feedback. I implemented a new training program, revised protocols, and increased inspections, resulting in a noticeable improvement in cleanliness and higher guest satisfaction scores.

I maintain a detailed inventory management system that tracks usage and reordering schedules. Regular audits of cleaning supplies ensure we maintain adequate stock levels, minimizing interruptions and ensuring that cleaning staff always have access to necessary products.

I have significant experience in hiring and training cleaning staff. My approach includes conducting thorough interviews to assess candidates' skills and providing comprehensive orientation and training to help them understand both their responsibilities and our standards.

In a busy environment, prioritizing cleaning tasks starts with identifying areas that need immediate attention, such as high-traffic zones. I work closely with my team to ensure that we’re adaptable and efficient, focusing on areas that impact guest experience most directly.

Communication is key to my management style. I believe in clear, open lines of communication, which help to foster teamwork, clarify expectations, and encourage feedback. Regular team meetings and check-ins also reinforce our goals and standards.

Ensuring adherence to cleaning protocols involves continuous training, regular inspections, and providing feedback. I make it a priority to engage with the team regularly, discussing challenges and reinforcing the importance of maintaining our high cleaning standards.

A great Housekeeping Manager in a casino setting combines strong leadership skills with a passion for guest satisfaction. Understanding the unique demands of a casino environment and having a meticulous approach to cleanliness ensures that all guests feel welcome and comfortable during their stay.