Director - Cyber Strategy & Analytics

McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omnichannel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital, and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in, or takeaway.

Leading this tech revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IoT, and edge computing. We do this by working along diverse, global teams who are always hungry for a challenge. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

As we have matured as an engineering organization and seen the demands for technology grow exponentially, we’re gearing up to deliver on the next set of opportunities for the business. We are building up an engineering team in-house accountable for our strategic products. We’ll have diverse squads made up of engineers with traditional and specialized skill sets, both from internal engineers coupled with our partners, to help us flex with demand and solve technology innovation challenges done at an incredible scale.

Check out the Global Technology Technical Blog to learn how technology is directly enabling the Accelerating the Arches strategy.

We are seeking a Director, Cyber Strategy and Analytics for an exciting opportunity to lead the future development of the McDonald’s cybersecurity strategy. You will implement the tools and processes designed to facilitate decision-making and improve performance and accountability through collection, analysis, and reporting of relevant performance-related data (e.g., analytics, KPIs, etc.). This data will support a formalized risk-based prioritization of security initiatives to define the McDonald’s cybersecurity strategy. Close partnerships with Global Technology, product teams, business teams, and global markets will be required to present relevant information that helps drive appropriate action to protect the McDonald’s environment.

We are moving fast and are adding to our best-in-class team, and joining McDonald's means thinking big every day and preparing for a career that will impact the world. We are customer-focused, committed to being leaders in our industry, and believe we are better when we work together. Over the last several years, we have launched home delivery, radically improved the digital experiences of our restaurants, introduced mobile pay, and have so much more to come. These critical initiatives require strong leadership to ensure compliance with policies, standards, regulatory requirements.

McDonald’s is investing heavily in technology to drive our growth. We’re looking at how to use technology to improve the customer experience and build new customer experiences. We’re also exploring technologies to help us reduce or eliminate repetitive tasks and make employees’ jobs more exciting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the cybersecurity team, helping to make a safer and Better McDonald's!

Qualifications

Global Cyber Security (GCS) is the team that is ultimately responsible for the securing of McDonald’s information assets at a global level. The Director, Cyber Strategy and Analytics will lead a team of global professionals and will work with partners globally to oversee the collection of cybersecurity data and creation of cyber security metrics to report on the effectiveness of the cybersecurity program and products. This role must set high-level strategy and direction for those performing these daily activities and clear expectations, goals, and requirements that must be obtained as a measure of success. This position will work closely with cybersecurity experts, Global Technology teams, product teams, and business leaders to analyze and report on cybersecurity risk across McDonald’s and have a direct impact on the way we protect the McDonald’s brand.

Responsibilities

• Responsible for analytics, dashboards, reports, market scorecards and overall program development.
• Work with multi-functional teams to identify targeted security metrics that drive clear partner actions and demonstrate the value and effectiveness of the cybersecurity services.
• Develop and operate the collection of key data from security technologies.
• Design and deploy dashboards that meet the needs of various customer groups (markets, segments, product owners, etc.).
• Evaluate security metrics to identify strategic improvements of GCS processes and services.
• Prioritize strategic improvements to integrate the GCS vision into the daily business operations.
• Assess the strategic and practical needs of McDonald’s globally to help ensure that the Company has world-class cybersecurity controls.
• Establish continued improvement processes to enhance and optimize strategy and analytics capabilities.
• Develop and oversee the implementation of a strategic program applying industry-leading practices and methodologies to support the achievement of short, medium, and long-term goals.
• Develop clear direction for members of the Strategy and Analytics team and promote individual growth and development.
• Effectively manage team financials, budgets, and resource planning.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $168,350 - $218,860
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Minimum Requirements

• Bachelor’s degree or equivalent experience in Systems, Engineering, Computer Science, or other related fields. Preference will be given to an MBA from an accredited university along with an undergraduate degree or equivalent experience in technical area.
• 3+ years of senior leadership (Sr. Manager or Director) experience with IT Security governance and risk management.

Desired skills:

• Ability to interpret and understand ambiguous business needs and convey such issues to information security teams.
• Good communication skills with the ability to adapt messaging to various levels of cybersecurity proficiency.
• Experienced in key compliance and IT frameworks such as Payment Card Industry (PCI), Sarbanes-Oxley, SAS-70s, HIPAA, FERC/NERC, BITS, ISO27001, COBIT, VALIT, RISKIT.
• Proficient with common reporting platforms (ex. PowerBI).
• Familiarity with complex multinational companies and distributed business models.
• Experience and willingness to lead a 24x7x365 team and work non regular hours.
• Strong analytic skills to critically evaluate information gathered from various sources.
• Proficient in technical writing and demonstrating various creative mechanisms to communicate to diverse audiences.
• Strong ability to assess urgency and prioritization and make good decisions based upon situation circumstances.
• Professional certifications such as CPA, CA, CIA, CISA, CISM, CISSP, and PMP.

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.