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WFA - Job Coach - Devonport

Company Description

Who we are:

atWork Australia is a leading employment services provider. We empower our clients, supporting them to build better working lives. 

To do that, we work with people to identify their goals and aspirations, build skills and job-readiness, and support them through interviews and into employment. We also work with prospective employers to ensure their needs for recruiting new team members are met. In short, our approach is to support a person in the way that best helps them transform their life, in pursuit of our belief that work’s for everyone. 

You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.

Job Description

The Position:

This is an on-site position.

We have an exciting opportunity to join our Job Coach team in Devonport and Surrounding Suburbs.  If you’re looking for work with purpose, that has the ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team. 

The Job Coach’s role is to guide our clients towards job- readiness and enabling opportunities for employment once they are ready for work. As one of our Job Coaches, you will be at the forefront of our services, working one-on-one with clients to provide support for a sustainable career. 

On a typical day as a Job Coach you might be:  

  • Encouraging and motivating participants through appropriate activities to find their own employment; 
  • Building relationships with local employers to source job opportunities for our clients; 
  • Reverse marketing clients to employers; 
  • Placing participants into sustainable employment leading to outcomes;  
  • Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements; and 
  • Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process. 

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space.

Qualifications

Attributes and Experience:

  • Experience in customer service or a client facing  role, minimum one year’s experience; 
  • Ideally, demonstrated experience of working with people overcoming challenges; 
  • Happy and confident liaising with multiple external and internal stakeholders; 
  • Confident working to KPIs and making placements that result in sustainable and lasting employment for our clients/employers; 
  • An overall desire to be part of our broader atWork Australia family, with a true belief in our purpose: to connect people and business, so both can thrive; and 
  • Hold a current Drivers Licence.  

Additional Information

What we will give you:

  • On the job training as well as ongoing career development and national opportunities;  
  • Access to MedHealth Academy including your own professional development plan, inclusive of individual training and mentoring; 
  • Opportunity to complete a Certificate IV in Employment Services *conditions apply 
  • Job stability and guaranteed full-time hours; 
  • Achievable quarterly incentive scheme; 
  • Access to a range of benefits including discounts for health insurance, access to psychology services, ability to purchase additional leave, roadside assistance and paid parental leave.  

 

APPLY NOW 

If this sounds like the role for you, please select the ‘Apply for this job’ button to upload your resume. You can also find out more about atWork Australia here: www.atworkaustralia.com.au 

If you require any further information, please feel free to reach out to Krish at

E: [email protected] M:0472 639 347

A fantastic place to work. 

atWork Australia strives to create a working environment that is supportive, friendly and focused on everyone working together as a team. We foster a fun yet high-performing culture, where we work together, collaborate, and help each other thrive. 

A passion for helping people. 

We put our clients, the people we support, at the center of all we do and don’t stop until they find a lasting and fulfilling job. If you have passion for helping people, the drive to successfully advocate for others, and a willingness to build relationships, applying for a role as a Job Coach might be your best move yet.  

 

You are welcome here.

Our fast-growing team of more than 3,500 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences. 

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs.
 

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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About WFA - Job Coach - Devonport, Medhealth

Join atWork Australia as a Job Coach in Devonport and make a real difference in people's lives! In this fulfilling on-site role, you'll guide clients towards job readiness, helping them turn their career aspirations into reality. If you have a passion for empowering others, you're just the person we’re looking for! Each day will be dynamic and rewarding; you’ll motivate participants with targeted activities, forge strong relationships with local employers, and facilitate meaningful job placements. We believe work is for everyone, and your role will be integral to supporting individuals from diverse backgrounds on their journey to sustainable employment. Enjoy the camaraderie of our vibrant and goal-focused team, and relish the opportunity for career progression within a supportive environment. With on-the-job training and resources like the MedHealth Academy to support your professional development, this position is not just a job; it's a chance to be part of a purpose-driven community. If you hold a current Driver’s License, have experience in customer service, and are eager to help others, the Job Coach position at atWork Australia in Devonport could be your next step towards making a life-changing impact!

Frequently Asked Questions (FAQs) for WFA - Job Coach - Devonport Role at Medhealth
What does a Job Coach at atWork Australia in Devonport do?

As a Job Coach at atWork Australia in Devonport, you'll play a crucial role in helping clients achieve job readiness and secure employment. This involves one-on-one guidance, motivation, and supporting clients in overcoming personal challenges. You'll also build relationships with local employers to create job opportunities and ensure clients' successes in sustainable employment.

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What qualifications are needed for the Job Coach position at atWork Australia in Devonport?

To be considered for the Job Coach position at atWork Australia in Devonport, you need at least one year of experience in a customer service or client-facing role. Experience in supporting individuals facing challenges is preferred. Additionally, a current Driver's License is required to assist with client outreach and placements.

Join Rise to see the full answer
What is the work culture like for Job Coaches at atWork Australia?

The work culture for Job Coaches at atWork Australia in Devonport is collaborative, supportive, and focused on inclusion. You'll be part of a vibrant team dedicated to helping clients succeed while enjoying a fun, high-performing environment where everyone's contributions are valued.

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How does atWork Australia support the professional development of Job Coaches?

atWork Australia invests in the professional development of Job Coaches through ongoing training and access to the MedHealth Academy. You'll create a tailored professional development plan, with opportunities to complete additional qualifications, such as a Certificate IV in Employment Services, further enhancing your skills.

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What benefits are offered to Job Coaches at atWork Australia in Devonport?

Job Coaches at atWork Australia in Devonport enjoy a range of benefits, including job stability with guaranteed full-time hours, a quarterly incentive scheme, professional development opportunities, and access to numerous employee perks such as discounts on health insurance and paid parental leave.

Join Rise to see the full answer
Common Interview Questions for WFA - Job Coach - Devonport
What qualities do you think are important for a Job Coach?

As a Job Coach, it's vital to possess empathy, strong communication skills, and a passion for helping others. Highlight your ability to motivate clients, build relationships, and advocate for their success, as these are key attributes for the role.

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Can you describe your experience working with diverse populations?

When answering this question, emphasize your previous experience with different cultural backgrounds and individual challenges. Share specific examples where you adapted your approach to meet clients' diverse needs, showcasing your commitment to inclusion.

Join Rise to see the full answer
How do you approach building relationships with employers?

Discuss your strategies for effective communication and networking with local businesses. Talk about past experiences where your relationship-building led to successful job placements, reinforcing your understanding of employer needs and the job market.

Join Rise to see the full answer
What strategies do you use to motivate clients who are hesitant to engage in the job search process?

Highlight your techniques for motivating clients, such as setting achievable goals, providing positive reinforcement, and tailoring support to their individual challenges. Share a success story where your approach helped a hesitant client find employment.

Join Rise to see the full answer
Describe a time when you faced challenges placing a client in a job. How did you handle it?

Use this question to illustrate your problem-solving skills. Share a specific situation, detailing the challenges, your actions to address them, and the positive outcome. This will showcase your adaptability and commitment to client success.

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How do you ensure compliance with contractual requirements in your work?

Discuss your understanding of compliance and the measures you take to maintain accurate records, adhere to guidelines, and document activities. Highlight your attention to detail and commitment to meeting organizational standards.

Join Rise to see the full answer
What methods do you use to assess a client's job readiness?

Talk about your holistic approach to assessing job readiness, which may include evaluating skills, interests, and barriers to employment. Share tools or frameworks you utilize to effectively gauge a client's preparedness for the job market.

Join Rise to see the full answer
How do you stay updated on employment trends and market demands?

Mention your commitment to ongoing learning and professional development. Discuss how you utilize resources like industry reports, networking events, and professional training to stay informed about employment trends that impact your clients.

Join Rise to see the full answer
What is your experience with KPI targets in a client-facing role?

Describe your experience in working towards KPIs, focusing on specific metrics related to job placements, client engagement, or services delivered. Highlight your track record in meeting or exceeding these targets through strategically planned efforts.

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Why do you want to work as a Job Coach at atWork Australia?

Express your passion for helping others, your alignment with atWork Australia's mission, and your enthusiasm for contributing to a supportive team. Highlight specific aspects of the job that resonate with you, such as the focus on diversity and inclusion.

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Full-time, on-site
DATE POSTED
April 17, 2025

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