Reporting and Support Analyst

As a Reporting and Support Analyst at MediaRadar, Inc., you'll engage in critical tasks such as creating and maintaining sales and operational reports using Salesforce and Excel. You'll conduct data audits to uphold accuracy and analyze trends to provide valuable insights. You'll also assist with opportunity and order processing, ensuring timely and accurate record-keeping within our Salesforce system.

To qualify for the Reporting and Support Analyst role at MediaRadar, Inc., candidates should have 2–3 years of experience in a reporting or analysis capacity, particularly with some exposure to Salesforce order processing. Essential skills include advanced Excel proficiency, analytical abilities, solid attention to detail, and strong communication skills in English.

Success as a Reporting and Support Analyst at MediaRadar, Inc. hinges on having a strong analytical mindset, advanced Excel skills, and a basic understanding of Salesforce functionalities. Additionally, attention to detail and effective communication skills are essential for collaborating with team members and stakeholders.

At MediaRadar, Inc., the work environment for a Reporting and Support Analyst is collaborative and fast-paced. You'll work with a dynamic team focused on operational excellence and data integrity. The friendly atmosphere supports professional growth, making it an ideal place for those looking to advance their careers in data analysis and reporting.

MediaRadar, Inc. values career development and offers various opportunities for a Reporting and Support Analyst to grow. As you become an integral part of the team, you may have the chance to take on more challenging responsibilities, learn new skills, and even progress into higher analytical or operational roles as our company expands.

Share specific tools like Salesforce and Excel that you’ve successfully used in previous roles. Highlight any particular projects where you utilized these tools to improve reporting accuracy or efficiency.

Think of a specific instance where you found a data inconsistency. Explain the methods you used to identify it, the steps you took for resolution, and how your actions benefited the team or project.

Discuss your approach to task management, perhaps mentioning tools you use for organization. Emphasize the importance of assessing deadlines and impacts to prioritize effectively.

Point out the analytical methods you prefer, such as creating visual graphs or spreadsheets. Explain how these techniques help you deliver insights that support sales decision-making.

Discuss any roles where you routinely worked with Salesforce to manage order processing. Mention your familiarity with recording opportunities and pulling reports that aided the sales team.

Provide an example of inter-departmental collaboration. Be sure to highlight the communication strategies you used and the outcomes of improved reporting insights.

Explain a methodical approach you would take, perhaps starting with data audits, communicating with sales reps, and providing updates on the report timeline.

Share a challenge from a past data audit, whether it involved large data sets or complex discrepancies. Discuss how you addressed them using specific strategies or tools.

Outline your process for maintaining data integrity, including regular reviews, using verified data sources, and alignment between platforms like Salesforce and HubSpot.

Discuss how attention to detail can significantly impact data quality, reporting outcomes, and ultimately, informed business decisions—using a personal or professional example can reinforce your point.