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Product Manager - Logistics, Transportation, Scheduling (Remote)

ABOUT THE COMPANY

Milk Moovement is building a world-class team focused on getting the right milk to the right place at the right time. 


Our growing herd of employees is driven to provide our clients with the data they need to make critical decisions that impact their operations and ultimately your favourite dairy products. 


Who is Milk Moovement you might ask? We are a young VC-backed company with humble roots and massive ambitions to disrupt the dairy supply chain. We think differently, act nimbly, and always leave things better than we found them.  


We're expanding our team to further our mission. Find us out on Twitter, Instagram, LinkedIn (@milkmoovement), and our home page to learn more or hit “apply” below!



We will only be considering Canadian applicants at this time.


THE ROLE 

We’re hiring a Product Manager to join our team! As a Product Manager at Milk Moovement, you will help guide our team in developing scalable enterprise SaaS applications that revolutionize the dairy industry and beyond.


The Logistics, Transportation, and Scheduling (LTS) team is tasked with three of the most important aspects of our platform, all working in tandem to ensure that the right milk gets to the right place at the right time . As a Product Manager at Milk Moovement, you will be the subject matter expert of all things product-related to LTS, including our mobile driver app. You will be embedded on the LTS team working closely with Design, Sales, and Customer Experience to prioritize, plan, and implement new features and products.


WHAT YOU’LL BE DOING

•Define and implement a bold product strategy and roadmap that improves the end-to-end logistics, transportation, and scheduling products

•Make judicious trade-offs when scoping and specifying solutions, ensuring that anything we build adds value to the business and continues to delight our users

•Collaborate closely with Engineering, Design, and other cross-functional stakeholders to ensure alignment and successful execution of the roadmap

•Engage directly with customers to gather insights, feedback, and requirements, and translate these into actionable items that address pain points and improve the user experience

•Develop and maintain a well-defined product backlog with user stories and acceptance criteria

•Conduct research and develop requirements for new products that incorporate emerging technologies and bring those products successfully (or unsuccessfully with lessons learned) to market

•Translate metrics and outcomes into qualitative objectives and quantitative goals

•Work with the Customer Experience team to develop communication strategies, product documentation, and training material for new products and features


WHAT WE ARE LOOKING FOR

Milk Moovement seeks to have a diverse, inclusive, team-oriented, and curiosity driven herd. Our product team lives up to our core values, and we expect you will be excited to do so as well. You will likely have had 4+ years of product management experience leading the end-to-end creation of a product or service at a leading or high-growth technology company, but working in the dairy industry is not required! We will teach you all there is to know about the industry beginning with our dairy 101 course. It is definitely more complicated than you think and that is why we do what we do!


WHAT ELSE

•Experience in B2B, with a strong preference for enterprise SaaS 

•A shipping mentality - having a proven track record of successfully developing and launching products in a cross-functional environment

•Background in modern logistics software

•Hands-on involvement in building mobile apps

•Strong data analytics skills and experience with common tooling (Excel, SQL) to pull your own data, analyze it, and draw meaningful insights

•Excellent analytical and problem-solving skills, with a data-informed approach to decision-making

•Strong customer-centric mindset, with a passion for delivering products that make a difference in the lives of our users

•Enough technical know-how to talk with engineers about technical considerations that impact a product and a desire to learn what you don’t know to help drive decision-making

•Strong emotion intelligence and communication skills, with the ability to effectively communicate ideas, updates, and direction to internal stakeholders  

•Experience with agile project management, digital prototyping, and web analytics tools

•Ability to thrive in a dynamic startup environment



WHAT WE OFFER

🐮 Competitive salaries - we’re constantly reevaluating market trends to ensure we meet or exceed industry standards.

🐮 Equity - Stock option plan on a standard 4 year vesting schedule with a 1 year cliff.

🐮 Unlimited paid vacation and flex time - unlimited vacation can be vague and difficult to track; we strongly encourage everyone to take at least 2 weeks off per year plus public holidays. The rest is up to you.

🐮 Health (mental & physical), dental, & HSA coverage across North America.

🐮 Remote work environment - work from home or from one of our hubs in Halifax and St. John’s.

🐮 Flexible hours - night owl or early riser? No problem.

🐮 Tools - need the latest and great software to perform more efficiently? Ask and you shall receive.

🐮 Quarterly culture events - trivia, robot building, hackathons, etc. We like to keep it fresh and exciting.


ABOUT OUR CULTURE

🥛 We’ll drop everything to ensure our customers feel supported.

🥛 Transparency is ingrained in everything we do.

🥛 Respect is paramount.

🥛 We win and lose as a herd - lessons learned are equally as important as the wins.

🥛 We’re all in this together - our company wide thirst for knowledge is unquenchable.

🥛 Want to learn a bit more about what makes us moo-nique? Check out our About Us page for company mission, purpose, and values.

🥛 Did we mention we love puns?!


HOW TO APPLY 

To apply, please submit your resume through our Careers page. Don't forget to complete our Get To Know The Candidate form; we love hearing what your favourite dairy products are!


We always conduct remote interviews to ensure accessibility. This role offers flexibility based on your location and work preferences, and we'll collaborate closely with you because we recognize that each individual has unique circumstances.


Don't meet every single requirement? Studies have shown that women and individuals from diverse backgrounds may hesitate to apply for positions unless they meet nearly every qualification. At Milk Moovement, we are deeply committed to enhancing our approach to creating a diverse, inclusive, and value driven workplace. If you’re excited about this role but your past experiences don’t align perfectly with our job description, we  encourage you to apply anyway. You may well  be the right candidate for this role or others!


Milk Moovement is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. Milk Moovement is committed to providing reasonable accommodations for individuals with disabilities during the application and interview process. If you require an accommodation, please notify your Recruiter.

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CEO of Milk Moovement
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Robert Forsythe
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What You Should Know About Product Manager - Logistics, Transportation, Scheduling (Remote), Milk Moovement

As a Product Manager at Milk Moovement, you will play a vital role in revolutionizing the dairy industry while working from anywhere in Canada. Milk Moovement is an up-and-coming leader in the dairy tech space, dedicated to ensuring that the right milk gets to the right place at the right time. In this role, you’ll be at the heart of our Logistics, Transportation, and Scheduling (LTS) team, guiding the development of scalable enterprise SaaS applications. You’ll be the go-to person for anything product-related, working closely with Design, Sales, and Customer Experience to create an exceptional user experience. If you're passionate about product strategy and have experience in the tech sector, this could be a great fit for you! You’ll be defining a bold product roadmap designed to elevate logistics operations, engaging with customers to learn how to solve their problems effectively. Our ideal candidate has a strong SaaS background, analytical skills, and the agility to thrive in a dynamic startup environment. If you're excited about influencing the future of dairy logistics with innovative products and collaborating with a driven team, we would love to hear from you. Join us and help us outsmart logistics challenges while contributing to a mission that's positive and impactful for the dairy industry and consumers alike.

Frequently Asked Questions (FAQs) for Product Manager - Logistics, Transportation, Scheduling (Remote) Role at Milk Moovement
What are the primary responsibilities of the Product Manager at Milk Moovement?

The Product Manager at Milk Moovement is responsible for guiding the Logistics, Transportation, and Scheduling (LTS) team in developing scalable SaaS applications. This includes defining product strategy, collaborating with engineering and design teams, engaging with customers for feedback, and maintaining a product backlog to ensure that the right features are prioritized and delivered efficiently.

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What qualifications are required for the Product Manager position at Milk Moovement?

To be successful in the Product Manager role at Milk Moovement, candidates should ideally have 4+ years of experience in product management, preferably within a high-growth technology company. Although experience in the dairy industry is not mandatory, a background in enterprise SaaS, modern logistics software, and mobile app development is highly valued.

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How important is collaboration for the Product Manager role at Milk Moovement?

Collaboration is crucial for the Product Manager at Milk Moovement. This role involves working closely with cross-functional teams including engineering, design, sales, and customer experience to ensure alignment and the effective execution of the product roadmap, thereby successfully meeting user needs and driving business outcomes.

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What type of work culture can a new Product Manager expect at Milk Moovement?

At Milk Moovement, the work culture is inclusive, team-oriented, and driven by curiosity. Emphasizing respect, transparency, and collaboration, the company encourages employees to continuously learn and grow while having fun, such as participating in trivia and hackathons. A strong focus on customer support ensures that everyone feels valued and supported.

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What benefits does Milk Moovement offer to its Product Managers?

Milk Moovement offers a competitive salary, equity options, unlimited paid vacation, health and dental coverage, and a flexible remote work environment. Employees also benefit from access to the latest software and quarterly culture events to enhance team spirit and engagement.

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Common Interview Questions for Product Manager - Logistics, Transportation, Scheduling (Remote)
Can you explain your experience in product management and how it relates to the role at Milk Moovement?

When answering this question, highlight your relevant experience in leading product development, focusing on projects that involved logistics or SaaS. Discuss your specific contributions, methodologies (like Agile), and any measurable outcomes that demonstrate your impact in previous roles.

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How do you prioritize features for a SaaS product?

To answer this, discuss your approach to gathering customer feedback, analyzing data, and evaluating business goals. Mention specific frameworks you use, like MoSCoW or RICE, to help prioritize features that maximize value and align with strategic objectives.

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What steps do you take to engage with customers for product insights?

Discuss the various strategies you utilize to gather customer insights, such as surveys, interviews, and usability testing. Explain how you analyze this feedback, convert it into actionable criteria for the product backlog, and how it influences product development.

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What experience do you have with mobile app development?

Share concrete examples of any past involvement in mobile app projects, discussing your role, the technologies used, and how you collaborated with the development team. Highlight any relevant metrics to demonstrate the success of these initiatives.

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How do you handle trade-offs when scoping product features?

Explain your reasoning process when making decisions about feature scope, emphasizing your commitment to balancing user needs with business goals. Provide an example where you made a tough trade-off and how that choice led to the overall success of the product.

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Describe a time you dealt with a challenging stakeholder. How did you manage the situation?

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Describe a specific example, focusing on your communication and negotiation skills to turn challenges into collaborative solutions that benefited the project.

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What metrics do you consider essential for measuring product success?

Discuss key performance indicators (KPIs) that are relevant for SaaS and logistics platforms, such as user engagement, retention rates, and customer satisfaction. Explain how you monitor these metrics to inform product iterations and enhancements.

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How do you approach building a product roadmap?

Outline your steps for developing a product roadmap, emphasizing your data-driven approach. Talk about how you align the roadmap with business strategies, stakeholder input, and user needs, ensuring transparency throughout the process.

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What tools do you use for project management and analytics?

Mention any project management tools (e.g., Jira, Trello) and analytics platforms (e.g., Google Analytics, Mixpanel) you've leveraged in the past. Describe how these tools have aided in streamlining processes, collaborating with teams, and making data-informed decisions.

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Why do you want to work at Milk Moovement as a Product Manager?

Highlight your passion for innovation in the dairy industry and how Milk Moovement's mission and values resonate with you. Emphasize your excitement about the opportunity to contribute to impactful projects and collaborate with a team that is dedicated to making a difference.

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To provide clients with actionable intelligence to make informed decisions across their dairy supply chains and to build a kick-ass company that fosters diverse, exceptional talent.

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Full-time, remote
DATE POSTED
January 10, 2025

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