Housing Assignments and Retention Coordinator

Engineering a world of possibilities

Mines is excited to announce the opening of a new position in the Residence Life division of Student Life. The Housing Assignments & Retention Coordinator will be responsible for all aspects of housing assignments, contracts, and marketing efforts for undergraduates and graduate students in apartment style communities. In this integral role, you will focus on process implementation and coordination and retention efforts through internal marketing strategies and management of the growing on-campus housing inventory, including newly added second-year, upper-class, and graduate housing. You’ll serve as a critical student service and retention position and meets regularly with students and other stakeholders who are in need of support and education around Residence Life processes.

This work takes place primarily on campus in Golden, Colorado.

Primary Responsibilities

• Housing Assignments:
  • Manage applications, contracts, and placements for second-, third-, and fourth-year undergraduates, and graduate students.
  • Oversee housing assignment processes for upper-class and graduate-specific housing options, ensuring equitable and efficient placements.
  • Conduct data analysis and reporting of occupancy trends among upper-class and graduate populations.
  • Create reports, analyze data, and test system functionality.
  • Moderate housing conflicts and independently interpret policies.
  • Work with Disability Support Services to manage apartment accommodations.
• Billing and Data Management:
  • Coordinate rent and utilities billing for Mines Park apartments and upper-class housing in collaboration with assigned partners.
  • Collaborate with campus partners to ensure accurate and timely processing of housing charges.
  • Establish and maintain building processes with internal stakeholders for financial reporting, such as the Bursar.
• Retention and Internal Marketing:
  • Develop marketing strategies aimed at retaining upper-class students in on-campus housing.
  • Create targeted communication campaigns to showcase housing benefits for sophomores, juniors, and graduate students.
  • Organize informational events and outreach efforts for students to support the upper-class and graduate housing experience.
  • Creation of a marketing plan, including collaboration with Mines Public Relations.
• Collaboration and Process Improvement:
  • Partner with academic and student services departments to address the unique needs of upper-class and graduate students.
  • Assess and refine housing processes to ensure a well-communicated user-friendly and supportive experience.

Minimum Qualifications:                                                                                                     

• Bachelor's Degree in a relevant discipline or an equivalent combination of education and experience 
• Experience working within a higher education setting; understanding of student services 
• Understanding of a university's housing, and annual assignments, and operations cycle
• Demonstrated ability to relate to, and advocate for individuals and groups with widely varying backgrounds, perspectives, education, and skills
• Organizational skills with a high attention to detail 
• Demonstrated communication skills both spoken and written, inclusive of awareness of tone and propriety.

Preferred Qualifications:

• Master’s degree in a relevant discipline, or an equivalent combination of education and experience 
• Experience within university housing operations, assignments, marketing, residence life 
• Past or current experience using StarRez housing management system, including PortalX 
• Experience using SQL/database query language 
• Banner, MS Office suite, Workday Enterprise Management experience
• WordPress website management experience
• Experience with social media from a marketing and communication perspective
• Experience working with apartment contracts and yearly processes

Salary and Benefits

$58,000 - $63,000

Mines takes into consideration a combination of candidate’s education, training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees.

Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes:

• Flexible health and dental care options
• Generous sick/vacation time: 13 paid holidays per year – including a week-long winter break for entire campus.
• Fully vested retirement plan on first day of employment, with generous employer contribution
• Tuition benefits (6 credits per year for employees, 50 percent discount for dependents)
• Free RTD Ecopass

All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the state of the art Recreation Center (fitness classes and training, swimming pool and more) and equipment rentals through the Outdoor Rec Center. We are proud to have recently opened an on campus daycare center. For more details about benefits at Mines, visit mines.edu/human-resources/benefits.

How to Apply

Applicants must:

Complete an online application (personal information, demographic information, veteran status)

• Upload a resume or CV
• Upload a cover letter

Candidates must be currently authorized to work in the United States.

References will not be contacted until later in the selection process and you will be informed before that contact is made.

Application review will begin Monday, May 12, 2025. This posting will remain open until filled and may close without notice. For best consideration, apply by May 11, 2025, at 11:59 p.m. as applications received after that date may not be reviewed.

It is the intent of Mines to comply with the applicable requirements of the Americans with Disabilities Act and the Americans with Disabilities Act Amendments Act of 2008, and their implementation rules and regulations, in support of equal opportunities for qualified applicants with disabilities. To meet this goal, Mines will make reasonable accommodations during the employment selection process and within our working environment.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on our site as a result of your disability. You can request reasonable accommodation by contacting our Human Resources team at  hr@mines.edu or 303.273.3250 for assistance.

Successful Completion of a Background Investigation is Required for this Position.

About Mines & Golden, CO

When the world looks for answers, the world looks to Mines.

Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines’ scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No. 38 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2023).

Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds.

At the same time, Mines faculty members are pushing their fields in new directions, whether that’s manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 “Very High Activity” research institution by Carnegie, a notable feat for any university but particularly one of our size.

That size – roughly 7,000 undergraduate and graduate students – also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact.

Community Alliance groups bring together employees for professional development, networking, and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus – nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few.

And don’t get us started on our hometown. We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails – and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play.

Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world’s problems and educating the next generation of change makers? Are you an individual who values a community where our individual perspectives and experiences enrich the educational and work experience?

Look to Mines.

Equal Opportunity

Colorado School of Mines is committed to equal opportunity for all persons.  Mines do not discriminate based on age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses.

Mines’ commitment to nondiscrimination, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a talented student body and workforce.

Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequality or concerns for safety.

Colorado's premier engineering and applied science university for 150 years and counting