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Project Manager Coordinator - job 1 of 2

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Coordinate and manage customer on-boarding and campaigns for variable print, pre-media or Sales throughout the lifecycle (initial meeting through final disposition of a customer's project).

Responsibilities:

Project manage customer on-boarding and campaigns for variable print or pre-media throughout the lifecycle (initial meeting through final disposition of a customer's project).
Gather required data from customers and evaluate objectives and goals to create the project plan and develop the statement of work. Submit Statement of Work to legal for approval.
Analyze and review the customer requirements and make determination on the scope of the overall project. Pull together the appropriate resources/departments required to successfully implement a customer campaign.
Estimate time frames, and resources (programming, composition, photo, creative, prepress, etc) required to successfully complete a project.
Design & implement workflows after evaluating complexity, deliverables, and costs/job profitability. Maintain the master schedule for all project activities and conduct periodic status checks to assess progress against the schedule. Make changes to plans when requirements change/shift.
Communicate customer project status to appropriate stakeholders and disseminate information on problems or potential delays. Manage customer expectations and ensure the completed work meets customer SLA's and comply with the company standards.
May hold color review meetings with the customer to review and make changes to jobs.
May be involved in establishing test cases and final sign-off on projects for go live to the customer.
Performs other related duties and participates in special projects as assigned.

Qualifications

Bachelor degree in discipline related to functional work or role with 3+ years of relevant work experience
Must be able to recognize anomalies and critical situations and respond appropriately.
Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues of moderate complexity.
Able to apply strong functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools in completing assignments. May require knowledge of or ability to quickly learn specialized software to complete work assignments. Able to demonstrate continued expertise in the primary tools or applications used in completing daily work assignments.
Requires very good communication skills with ability to state messages in a clear manner by using language that is easy for others to understand.
Must be able to proactively listen to others to understand issues and situations.
Must be able to clearly articulate business needs to both internal and external customers.

Additional Information

The national pay range for this role is $61,600 - $101,200 annually. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

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RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$81400 / YEARLY (est.)

min

max

$61600K

$101200K

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What You Should Know About Project Manager Coordinator, RR Donnelley

If you’re looking for an exciting opportunity to make a meaningful impact in the world of project management, the Project Manager Coordinator role at RRD in Itasca, IL, might just be the perfect fit for you. As part of a leading global provider of marketing, packaging, print, and supply chain solutions, you'll have the chance to coordinate and manage customer onboarding and campaigns for variable print and pre-media projects throughout their lifecycle. Your responsibilities will include gathering vital data, analyzing customer requirements, developing detailed project plans, and ensuring timely communication of project statuses to stakeholders. In this role, you'll collaborate closely with various departments to ensure that each customer’s expectations are not only met but exceeded. You’ll also design and implement workflows tailored to project complexity and profitability, conduct status checks, and even facilitate color review meetings with clients. RRD values your ability to recognize critical situations and respond effectively, which is essential in this fast-paced environment. With over 32,000 employees across the globe, RRD not only champions creativity and efficiency but prioritizes lowering environmental impact and fostering innovation. If you're ready to step into a role that combines strategic oversight with hands-on project management, we can’t wait to see what you bring to the table. Join us in crafting unforgettable customer experiences and transforming touchpoints into impactful moments!

Frequently Asked Questions (FAQs) for Project Manager Coordinator Role at RR Donnelley

What are the main responsibilities of a Project Manager Coordinator at RRD?

As a Project Manager Coordinator at RRD, your main responsibilities will revolve around coordinating customer onboarding and managing campaigns for variable print and pre-media projects. This includes developing project plans, gathering customer data, communicating with stakeholders about project statuses, and ensuring that all project deliverables meet the company's standards.