Concierge/Front Desk
Company Description
Coopers Corner, a new building by Monarch Communities, we inspire our residents to live healthier, stronger and more fulfilling lives. In every aspect of our communities, Monarch prioritizes the health of our residents, their families and our entire team. We’re committed to creating a workplace culture that makes a difference because being a part of the Monarch team is more than a job and our team members deserve our best.
Big Picture Wellness, Smaller Community Setting
Job Description
Reports To
The Concierge will report to Business Office Director. This position is a non-exempt, hourly position.
Schedule
Part-time: Monday-Friday 4pm-8pm
Job Overview
Provides a positive first impression to all who enter the community. Provides an overview of community information to those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments.
Responsibilities and Duties
- Answers and screens all incoming calls in a courteous and professional manner
- Receives and processes mail for the community
- Maintains and updates log of emergency phone numbers and resident emergency face sheets
- Monitors security alarms, resident emergency call system, and front door security
- Orders and maintains appropriate office supplies
- Assists the Business Office Director in administrative tasks as assigned
Qualifications
Qualifications
- High school diploma preferred
- Strong interpersonal skills and capable of relating to a variety of people and personalities
- Experience working with the senior population
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
Physical Abilities
- While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
- An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
If you're a people person with a knack for providing exceptional service, the Concierge/Front Desk position at Coopers Corner might be the perfect fit for you! Located in the welcoming community of New Rochelle, NY, this role is part of Monarch Communities, a company devoted to inspiring healthier and more fulfilling lives for its residents. As a crucial member of our team, you'll be the first friendly face that residents and visitors encounter, setting a positive tone from the get-go. In this part-time role, you'll work from 4pm to 8pm, Monday through Friday, providing essential clerical support while assisting with inquiries to support our sales and marketing initiatives. Your daily tasks will include answering and screening incoming calls professionally, processing community mail, and maintaining vital emergency logs. You'll also play a key role in ensuring safety by monitoring security systems and assisting with administrative tasks for the Business Office Director. With a focus on serving the senior community, your interpersonal skills and computer proficiency will shine in this dynamic environment. Join us in creating a workspace that cherishes both our residents and our team, and be part of something bigger at Coopers Corner!
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