Principal, Business Operations

About Us:

Monarch is a powerful, all-in-one personal finance platform designed to help make the complexity of finances feel simple again. Since launching in 2021, we’ve become the top-recommended personal finance app by users and experts. Our goal? To take the stress out of finances so our members can focus on what truly matters.

We are a team of do-ers led by experienced entrepreneurs who are passionate about helping our members reach their financial goals. We are hyper focused on building a product people love and continuing to evolve based on user feedback.

As a fully remote company (even before COVID!), we welcome applicants from almost anywhere. Our team collaborates synchronously mostly from 9 AM – 2 PM PT and embraces asynchronous work to stay connected across time zones.

Join us on our mission to transform lives by simplifying money, together.

The Role:

Monarch is seeking a Principal, Business Operations to join our Operations team during a period of hyper-growth. Reporting directly to the Chief of Staff and Head of Operations,  you will drive critical cross-functional initiatives, operational excellence, and strategic decision-making across the company. This is a highly visible role that requires a mix of analytical horsepower, project management skills, and a strong ability to influence business decisions.

What You’ll Do:

• Own and lead high-priority, cross-functional initiatives that drive business performance, operational efficiency, and strategic growth

• Design and implement scalable processes to improve how we plan, execute, and measure key business priorities

• Partner with senior leaders across departments (Product, Finance, Marketing, etc.) to drive clarity and alignment on goals, KPIs, and execution plans

• Develop business cases, operational models, and strategic frameworks to support executive decision-making

• Step into operational gaps and roll up your sleeves when needed — from leading a new process rollout to owning special projects

• Support the Chief of Staff on strategic planning, quarterly OKR processes, executive communications, and board materials

What You’ll Bring: 

• 5-7 years of experience in business operations, management consulting, strategy, or similar roles at a high-growth company or fast-paced environment

• Proven ability to lead complex cross-functional projects from idea to execution with minimal oversight

• Strong analytical and strategic thinking skills — you're comfortable in Excel/Google Sheets, can build a model when needed, and can translate numbers into action

• Excellent communication and stakeholder management skills (both verbal and written)

• Bias for action, comfort with ambiguity, and a no-task-too-small mentality

• A systems thinker who can also get in the weeds when needed

• Ability to manage multiple priorities

• Experience within a high growth startup environment within the B2C/SAAS space 

Nice to Have’s:

• Experience in a startup or scaling company environment

• Familiarity with tools like Notion, Linear, Omni Analytics (or similar BI/analytics tools)

Typical Process (May vary depending on role):

• Recruiter Video Call 

• Hiring Manager Video Call

• Take Home Assignment

• Virtual “onsite” round consisting of 2-4 rounds

• Reference Checks  

• Offer! 

Benefits :

• Work wherever you want! As a fully remote company with no central office, we want you to work wherever you are happiest and most productive. Whether that’s out of your home, a co-working space, or elsewhere.

• Competitive cash and equity compensation in a hyper growth, early stage company 🚀.

• Stipend to set-up your ideal working environment.

• Competitive Benefit Plans for employees based on your location (e.g. in the US we offer: Medical, dental and vision benefits and the ability to contribute to a 401k plan).

• Unlimited PTO.

• 3 day weekend every month! We take off the “First Friday” every month to focus on rest, recuperation, or just having fun!

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.