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Make Ready Technician

Company Description

Morguard is a fully integrated real estate company. We strategically invest in high-quality, well-located, multifamily assets across North America and our onsite teams are critical to our Communities' success.

Job Description

Now hiring a Make Ready Technician for our community in Irving, TX.

We're Hiring

A  Make Ready Technician to resolve minor work orders, complete preventative maintenance, and to support the day to day onsite operations.

You'll work full time, Monday through Friday, from 8:00 AM to 5:00 PM with an hour off for lunch.

We're looking for you

To help maintain the highest standards for our apartment community. Your role will be to assist residents with open work orders by making minor repairs within apartments and alongside the Lead Maintenance Technician on routine maintenance and capital improvement projects onsite.

We need your strong work ethic, customer service for our residents, personal motivation to consistently improve, and a good foundation in general appliance repair, painting, plumbing, and landscaping. Your work in this job will directly determine our community and our resident's well-being.

Some of your responsibilities include:

  • Being thorough and courteous; we need you to accurately assess the root cause of each work order that comes in and do your best to close it out and improve our residents' homes
  • Walk the property each day; know your grounds and your buildings and clear away any trash or debris that you find.
  • Follow guidelines and your own expertise to turn around vacant apartment units and prepare them for new residents to move into
  • Respond to assigned work orders or general maintenance in a timely manner and always communicate with your Maintenance Supervisor or Property Manager as things move forward or take longer to complete than anticipated
  • Work with the Maintenance Supervisor on any special projects or property wide routine maintenance as necessary

Above all, you will be responsible for staying in sync with the company’s and the community’s operating and safety policies and procedures and for adhering to federal, state and local laws pertaining to the operation of the community and Fair Housing.

Qualifications

Experience & strengths you'll need:

  • A dedication to company goals and values and a commitment to the success of each associate as a member of the team
  • Good communicator and listener with strong customer service skills
  • General knowledge or direct experience of plumbing, drywall repair, painting, carpentry, appliance repair, pressure cleaning, or minor electric troubleshooting and repair
  • Previous experience on a garden-style apartment community - closing work orders and turning apartments is idea
  • Valid Driver’s License and reliable transportation
  • High school graduate; technical school preferred but not required

This position makes use of onsite golf carts for purposes of property tours and inspections. The identified candidate is required to provide proof of a valid Driver's License in good standing for consideration of hire.

Additional Information

Why you should join Morguard

At Morguard, our employees are our greatest investment. We make people our priority and strive to create a culture of respect, health and safety, and equal opportunity to support employees to meet their goals.

When you join Morguard, you join a strong and committed team and will have access to:

  • Employer Provided Medical Insurance Options
  • Excellent culture that supports a work-life balance with time off for Summer Hours, Vacation, Personal, Sick Leave, and Paid Holidays
  • Education Reimbursement Program
  • Dollar for dollar matching 401k Savings Plan with immediate vesting
  • Opportunity to live onsite within portfolio with our Employee Discount

All job offers are subject to a pre-employment drug test and criminal/credit background check.

*Morguard is an equal opportunity employer

+This job description is intended to describe the nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all responsibilities required of the job. Job descriptions may also be rewritten periodically to reflect any changes in the position’s duties.

Morguard is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Morguard participates in the E-Verify program to confirm eligibility to work in the United States.

PRIVACY

What You Should Know About Make Ready Technician, Morguard

At Morguard, we're excited to announce that we're on the lookout for a dedicated Make Ready Technician to join our dynamic team in Irving, TX. This full-time position is perfect for someone who enjoys hands-on work and is passionate about creating a comfortable living environment for our residents. As a Make Ready Technician, you will play a vital role in maintaining our community by tackling minor work orders and assisting with preventative maintenance. You'll work Monday through Friday, from 8:00 AM to 5:00 PM, with a lovely hour off for lunch to recharge. In this lively role, you'll collaborate with the Lead Maintenance Technician and carry out various tasks, such as making repairs within apartments, walking the property to ensure it's pristine, and preparing vacant units for new residents. Your adept skills in general appliance repair, plumbing, and basic carpentry will come in handy as you work to keep everything running smoothly. We are looking for a person with a strong work ethic and excellent customer service skills who can accurately assess and resolve maintenance issues while keeping our residents happy. If you enjoy working as part of a team and are motivated to improve every day, we want to hear from you. Join Morguard and become part of a company that values its employees and fosters a supportive work environment where you'll receive comprehensive benefits and opportunities to grow.

Frequently Asked Questions (FAQs) for Make Ready Technician Role at Morguard
What are the primary responsibilities of a Make Ready Technician at Morguard?

As a Make Ready Technician at Morguard, your primary responsibilities include resolving minor work orders, completing routine preventative maintenance, and assisting with the day-to-day operations of our community in Irving, TX. You will play a crucial role in conducting repairs within apartments, preparing vacant units for new residents, and ensuring the property is well-maintained.

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What qualifications are needed for the Make Ready Technician position at Morguard?

To qualify for the Make Ready Technician position at Morguard, you should have a general knowledge of plumbing, drywall repair, painting, carpentry, and appliance repair. Experience in a garden-style apartment community is preferred, along with strong customer service skills and a commitment to team goals. A valid Driver's License and reliable transportation are also necessary.

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What does the work schedule look like for a Make Ready Technician at Morguard?

The work schedule for a Make Ready Technician at Morguard is full-time, from Monday through Friday, 8:00 AM to 5:00 PM. You will also have an hour off for lunch to ensure you are refreshed and ready to tackle the day's tasks!

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How does Morguard support the professional development of its Make Ready Technicians?

Morguard values its employees and provides access to an Education Reimbursement Program to support the professional development of Make Ready Technicians. We also foster a strong team culture that encourages continuous improvement and growth within the company.

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What benefits can a Make Ready Technician expect to receive at Morguard?

As a Make Ready Technician at Morguard, you can expect a range of benefits, including employer-provided medical insurance options, a dollar-for-dollar matching 401k savings plan with immediate vesting, time off for summer hours, vacation, personal and sick leave, paid holidays, and the opportunity to live onsite with an employee discount.

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Common Interview Questions for Make Ready Technician
Can you describe your experience with plumbing and general maintenance as a Make Ready Technician?

To answer this question effectively, highlight specific instances where you successfully resolved plumbing issues or conducted general maintenance tasks. Use examples from previous roles that showcase your expertise and problem-solving skills in real-world scenarios.

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How do you prioritize and manage multiple work orders as a Make Ready Technician?

Discuss your organizational skills and how you like to create a list of tasks based on urgency and impact on residents. Mention any tools or methods you use to track work orders and ensure you communicate promptly with residents and supervisors.

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What steps do you take to prepare an apartment for a new resident?

To address this question, explain your systematic approach, including assessing repairs, cleaning, and ensuring all appliances are functioning. Highlight any checklists you have or processes you follow to ensure nothing is overlooked.

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Describe a challenging maintenance issue you've faced and how you resolved it.

Share a specific example from your past where you encountered a significant challenge. Describe the situation, your thought process, the steps you took to resolve the issue, and the positive outcome that followed. This showcases your critical thinking and resilience.

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How do you handle customer service with residents during maintenance tasks?

Emphasize your excellent communication skills and the importance of listening to residents' concerns. Discuss scenarios where you provided updates on work orders and received positive feedback, showcasing your dedication to customer service.

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What general repairs are you most confident performing as a Make Ready Technician?

Focus on your strengths, whether it’s plumbing, drywall repair, or appliance issues. Provide examples of repairs you've successfully completed in the past, demonstrating your competence and capability in those areas.

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How do you ensure safety and compliance with local regulations on the job?

You can talk about your knowledge of safety protocols and local regulations, your commitment to following these guidelines, and any training you’ve taken that ensures compliance. Highlight your attention to detail regarding safety in maintenance work.

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Why do you want to work for Morguard as a Make Ready Technician?

Prepare an answer that reflects your values and aligns with Morguard's commitment to employee growth, community wellbeing, and strong company culture. Mention specific aspects of Morguard that resonate with you and why you believe you'd be a great fit.

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How do you stay updated with the latest maintenance techniques and technologies?

Discuss any resources you use such as online courses, workshops, or professional organizations. Also, mention any hands-on training you might have undergone to keep your skills sharp and relevant.

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What would you do if you were unable to complete a maintenance task on schedule?

Address this question by focusing on communication. Emphasize the importance of updating your Maintenance Supervisor or Property Manager if a task will take longer than expected, along with your willingness to reassess priorities and find solutions to meet community needs.

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Established in 1975 and headquartered in Mississauga, Ontario, Canada, Morguard is a real estate company that owns, manages, and invests in geographically diversified assets across North America.

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Full-time, on-site
DATE POSTED
January 2, 2025

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