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Community Operations Specialist (Remote Europe)

n8n is a workflow automation platform that uniquely combines AI capabilities with business process automation. We give technical teams the flexibility of code with the speed of no-code, backed by a passionate community of builders. With 500+ integrations and fair-code principles, we're revolutionizing how businesses connect their systems and processes.

We were founded end of 2019 and currently:

  • 🧑‍🤝‍🧑 We’re a diverse team of + 90 talented people 🚀 Our annual recurring revenue is growing 3x year-over-year

  • ⭐️ With +70k GitHub stars, we are in the top 150 most popular projects of all time on Github

  • 🍾 We’re Europe’s 25th fastest growing startup in 2024 according to Sifted

  • 🌱 We now count a total of $58m in funding: we were Sequoia's first seed investment in Germany, and most recently secured our €35m Series B (February 2025 - led by Highland)

At n8n, we have an incredibly passionate and growing community of technical users, YouTube creators, ambassadors, and automation experts. Your mission will be to streamline and scale our community programs, ensuring our members receive the right support while helping our internal teams leverage the power of our engaged audience.

To achieve this, you will take charge of operational tasks, content coordination, and program execution, allowing our Senior Community Manager to focus on high-level strategy.

1- Support & Scale Community Onboarding

  • 🎤 Onboard new ambassadors, YouTube creators, and experts community members.

  • 🛠 Manage licenses and Slack access, ensuring smooth entry into our ecosystem.

  • 📅 Assist in coordinating community events, helping ambassadors with venue selection and logistics.

2- Optimize Community Engagement & Content

  • 📢 Support social media activities, ensuring consistent engagement across platforms.

  • 📝 Support production of the community newsletter, including editing and production.

  • 🎬 Assist with live streams and webinars, coordinating speakers and production logistics.

    3- Leverage Community for Demand Generation

  • 🔗 Support content distribution, handling marketing campaigns (LinkedIn and beyond) around YouTube creators and experts content to amplify user-generated content.

  • 📊 Help track community-driven impact, ensuring our marketing and sales teams can leverage key insights.

  • 🎯 Collaborate with PMMs and DevRels, aligning community efforts with broader business goals.

4- Automate & Scale Operations

  • 🤖 Streamline repetitive tasks through automation and low-code workflows.

  • 📂 Improve internal processes, making community management more efficient.

  • 📈 Continuously optimize programs, reducing manual workload while increasing engagement.

REQUIREMENTS

Must-have

  • 🎯 Community or Marketing Experience: You have 1-2 years of experience in community management, marketing, or communications at a startup (Series A-B).

  • 🔗 Experience with No-Code/Low-Code Tools: You have used automation platforms before (Zapier, Make, n8n..)

  • 💻 Basic CMS & Content Skills: You can edit or create simple web pages using a CMS.

  • 📊 Data & Reporting Knowledge: You understand basic marketing analytics and can work with spreadsheets.

  • 🤖 Process & Automation Mindset: You are eager to optimize workflows and automate manual tasks.

Nice-to-have

  • 🚀 Hands-on n8n Experience: You’ve used n8n for your own projects or in a professional setting.

  • 🖥 Headless CMS Experience: You’ve worked with tools like Strapi, Contentful, or Builder.io.

  • 📱 Social Media & Community Engagement: You understand best practices for engaging online communities.

  • 🎥 Content Creation Knowledge: You have experience working with video creators or influencer marketing.

n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.

We can sponsor visas to Germany; for any other country, you need to have existing right to work.

Our company language is English.

You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).

Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.

Benefits

  • Competitive compensation 💸 – We offer fair and attractive pay.

  • Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.

  • Work/life balance 🏖️ – We work hard but ensure you have time to recharge:

    • Europe: 30 days of vacation, plus public holidays wherever you are.

    • US: 15 vacation days, 8 sick days, plus public holidays wherever you are.

  • Health & wellness 🩺 –

    • Europe: We provide benefits according to local country norms.*

    • US: Comprehensive medical (PPO 1200), dental, and vision plans.

  • Future planning 💰 –

    • Europe: We provide pension contributions according to local country norms.*

    • US: 401(k) retirement plan.

  • Financial security 🛡️ –

    • Europe: We provide benefits according to local country norms.*

    • US: Short-term & long-term disability insurance, life & AD&D coverage, and additional hospital coverage.

  • Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.

  • A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!

  • Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.

  • Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.

  • Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.

  • An ambitious but kind culture 😍 – People love working here—our eNPS for 2024 is 94!

* Country-specific details are provided in your contract.

Average salary estimate

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$60000K

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What You Should Know About Community Operations Specialist (Remote Europe), n8n

As a Community Operations Specialist at n8n, you'll join a vibrant and innovative team based in Berlin, where we’re redefining workflow automation. With a unique blend of AI capabilities and no-code solutions, we empower technical teams to build seamlessly via our platforms. In this remote role, you’ll be the backbone of our community programs, making sure our passionate users receive top-notch support while collaborating with our internal teams for streamlined engagement. You'll dive into onboarding new ambassadors and YouTube creators, manage logistics for community events, and supercharge our social media presence to keep our platforms buzzing. Whether it's coordinating live streams or tracking our community-driven impact, this position will allow you to showcase your organizational skills while working with a dynamic group of automation experts. Not to mention, you'll have the opportunity to optimize internal processes and help our Senior Community Manager focus on high-level strategy. If you've got community experience and a knack for no-code tools, this is your chance to shine with a company that values diversity, inclusion, and personal growth. Join n8n, where your contributions directly impact the way businesses connect their systems, and help us continue to grow as Europe’s 25th fastest-growing startup in 2024!

Frequently Asked Questions (FAQs) for Community Operations Specialist (Remote Europe) Role at n8n
What are the responsibilities of a Community Operations Specialist at n8n?

As a Community Operations Specialist at n8n, you'll be responsible for onboarding ambassadors and YouTube creators, managing community event logistics, optimizing engagement through social media, assisting with content production like newsletters and webinars, and leveraging community insights for demand generation. Your goal will be to streamline operations to enhance our community experience while supporting our marketing and sales efforts.

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What qualifications are required for the Community Operations Specialist role at n8n?

To be considered for the Community Operations Specialist position at n8n, you should have 1-2 years of experience in community management or marketing, familiarity with no-code tools like n8n, basic content management skills, and a strong process optimization mindset. Nice-to-have qualifications include hands-on experience with n8n, knowledge of headless CMS, an understanding of social media engagement, and content creation experience.

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How does n8n support community engagement as a Community Operations Specialist?

At n8n, the Community Operations Specialist plays a vital role in driving community engagement. This includes coordinating social media activities for consistent interaction, supporting the production of community newsletters, and managing live streams and webinars. By engaging with community members and utilizing their feedback, you'll help nurture an active and passionate community.

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What tools are used by the Community Operations Specialist at n8n?

As a Community Operations Specialist at n8n, you'll work with various tools to streamline operations. Familiarity with automation platforms like n8n itself, community management tools, content management systems, and data analytics tools will be essential to effectively handle your responsibilities. You’ll also help automate repetitive tasks, making community management efficient.

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How does the Community Operations Specialist contribute to demand generation at n8n?

In the role of Community Operations Specialist at n8n, you'll contribute to demand generation by tracking community-driven insights and supporting content distribution through marketing campaigns. By amplifying user-generated content from ambassadors and experts, you will ensure that our community's impact is felt across various platforms, driving more engagement and business leads.

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Common Interview Questions for Community Operations Specialist (Remote Europe)
What motivated you to apply for the Community Operations Specialist position at n8n?

When answering this question, express your enthusiasm for workflow automation and how n8n's mission resonates with your career aspirations. Share specific aspects of the company culture or community engagement that excite you, and highlight your background in community management as a perfect match for the role.

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Can you describe a successful community event you organized?

Provide a detailed account of your past experiences in organizing community events, emphasizing your organizational skills, creativity, and ability to work with various stakeholders. Mention challenges faced and how you overcame them, showcasing the positive impact it had on community engagement.

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What strategies would you use to onboard new community members at n8n?

Outline a step-by-step onboarding process that includes personalized introductions, guidance on community tools, and engagement practices that promote interaction. Emphasize how you would leverage current community members to assist in the onboarding for a welcoming atmosphere.

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How would you manage social media engagement effectively for n8n?

Discuss your approach to content scheduling, creating engaging posts, and utilizing analytics to measure success. Emphasize collaboration with community members to share their experiences and insights, thereby fostering a strong online presence for n8n.

Join Rise to see the full answer
Can you give an example of how you have used data to improve community engagement?

Provide specific examples of how you've gathered and analyzed community data to understand trends or challenges. Discuss the actionable changes you implemented based on the insights and how they improved engagement and participation.

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What tools are you familiar with that would be beneficial in this role?

Detail your experience with community management tools, no-code automation platforms like n8n, or any analytics software. Explain how you would leverage these tools to optimize operations and engagement at n8n.

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How do you prioritize tasks when managing community operations?

Share your methodology for prioritizing tasks, emphasizing flexibility, communication, and the importance of deadlines. You can give an example from past experiences where your prioritization led to successful outcomes.

Join Rise to see the full answer
What do you think are the key elements of a successful community program?

Discuss your views on community programs, emphasizing elements such as active engagement, support resources, feedback loops, and the importance of inclusivity. Illustrate your points with examples of programs you've admired or implemented.

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How would you handle negative feedback within the community?

Address your approach to conflict resolution, emphasizing empathy, active listening, and the importance of turning feedback into constructive dialogue. Give examples of how you’ve effectively managed such situations.

Join Rise to see the full answer
What are your long-term goals as a Community Operations Specialist at n8n?

Express your ambition for growth within the community space and your desire to contribute to n8n's mission. Discuss how you envision evolving in the role, taking on more responsibilities, and enhancing community engagement as part of that growth.

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n8n is a free and open node-based Workflow Automation Tool. It can be self-hosted, easily extended, and used with third party web applications or custom in-house tools to automate repetitive tasks. With n8n, for the first time, people can move bey...

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Full-time, remote
DATE POSTED
March 27, 2025

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