Team Lead - Night Shift - job 1 of 2

The Night Shift Team Lead at National Vision is responsible for managing workload distribution, monitoring team performance, overseeing job quality levels, and providing regular feedback to the Supervisor. Additionally, you'll be training new associates, optimizing team productivity, and fostering a supportive work environment.

Candidates for the Night Shift Team Lead position at National Vision should have a minimum of 3 years of experience in a supervisory role, preferably in manufacturing. Strong leadership skills, excellent communication abilities, and problem-solving capabilities are essential, alongside basic knowledge of MS Office.

The work schedule for the Night Shift Team Lead at National Vision involves night shifts from Wednesday to Friday, from 4 pm to 4:30 am. Flexibility to work weekends and overtime when needed is also required.

National Vision is committed to employee development. The Night Shift Team Lead will receive training in team management, quality control processes, and the specific operations of the optical manufacturing lab to ensure they can effectively support their team.

While previous experience in an optical lab environment is preferred for the Night Shift Team Lead position at National Vision, it is not strictly required. However, familiarity with optical lab operations and processes would be a valuable asset.

When answering this question, it’s important to provide specific examples of how your leadership approach fosters team collaboration and motivates team members. Emphasize your ability to provide constructive feedback and how you support your team’s development and performance.

Discuss your method for assessing urgency and importance of tasks, how you communicate priorities to your team, and the techniques you use for managing workload effectively, especially in a fast-paced environment.

Share specific techniques, such as team-building activities, regular check-ins, and recognizing individual contributions, that you have implemented to keep morale high among your night shift team.

Explain your approach to conflict resolution, including listening actively to all parties involved, mediating discussions, and finding a solution that benefits everyone while maintaining a positive team dynamic.

Detail your experience with assessing team workloads and implementing strategies to improve efficiency. Discuss any specific processes or technologies you have used to streamline operations.

When responding, provide a concrete example where your leadership led to a measurable improvement in quality. Highlight the steps you took to identify issues and implement solutions.

Discuss the qualities you consider vital, such as strong communication skills, the ability to motivate and inspire the team, and the importance of maintaining organization and attention to detail.

Discuss how you track key performance indicators, provide regular feedback, and implement performance reviews. Emphasize your commitment to continuous improvement and professional development.

Share your thoughts on effective training programs, including hands-on training, mentorship opportunities, and how they're critical in enhancing team performance and integration.

Explain your techniques for staying organized, such as using checklists, planning for peak times, and how you delegate effectively to keep the workflow steady.