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Consultant, Agile Leader

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role will work a hybrid schedule coming into the Columbus, Ohio office on Mondays and Tuesdays.

Nationwide’s cutting-edge Software Development Solutions team is staffing a Consultant, Agile Leader position. Experience working in an Agile environment and exposure across multiple disciplines including development, requirements, testing, and analysis. In this position you will help uplift and drive Software Delivery Excellence in the Personal Lines Solutions BSA and throughout all P&C Technology. We are seeking enthusiastic candidates with a passion for nurturing high performing teams.


Primary Responsibilities:

  • Monitors agile software development line progress using historical data, observations, and experiences to achieve iteration goals and commitments; leads the agile line to deliver high-quality solutions

  • Remove impediments to the Development Team’s progress; communicates obstacles requiring outside resolution to the stakeholders

  • Expertise in one or more Agile practices and frameworks, including Scrum, Kanban, and Lean

  • Ability to coach and mentor Team members and peers

Compensation Grade: G5

#LI-AC1

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As an Agile Lead, you will coach a robust, self-organized Agile Team(s) responsible for building software solutions with the best technology, processes, and tools. You will collaborate to deliver business outcomes, using appropriate software delivery practices (e.g., Scrum, Kanban, Lean) to continuously improve software delivery efficiency, and quality. You will play a key role in guiding delivery from idea inception to implementation and participate in user communities to learn and implement optimal practices.

Job Description

Key Responsibilities:

  • Influences, coaches and mentors team members on Agile practices and principles.

  • Removes impediments to the team’s progress; escalate obstacles requiring outside resolution. Identifies risks and issues that might have an impact on delivery and provides thought leadership, facilitation, and communication on a mitigation strategy.

  • Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

  • Collaborates at the highest level to prioritize work to maximize value towards business outcomes.

  • Collaborates with the Agile Team(s) to provide guidance in the areas of analysis, design, development, testing, automation, and deployment while ensuring the usage of the best capability practices.

  • Guides and enables DevOps, DataOps, AI/MLOps through the adoption and refinement of Agile practices on our most complex and strategic efforts.

  • Monitors and reports on team progress and performance through enterprise and industry metrics while maintaining data quality supporting metric accuracy.

  • Collaborates with senior leadership on demand and financials. Actively participates in variable staffing functions for the line.

  • Facilitates team cadences on business critical, complex efforts (e.g., retrospective, daily standups, and show-and-tell meetings) to encourage collaboration, communication, and feedback within the team; promote a learning culture and challenge the team to be innovative.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Technology Manager/Director.


Typical Skills and Experiences:

Education: Undergraduate studies in computer science, management information systems, mathematics or related field is preferred. Agile certification (Certified ScrumMaster – CSM, SAFe ScrumMaster Certification - SSM, Professional ScrumMaster Certification - PSM) and proven experience across multiple teams is a plus.

Experience: Typically, Six years of experience in Agile including three years as an Agile Leader or similar role. Strong technical expertise in one or more Agile practices and frameworks, including Scrum, Kanban, and Lean. Plus, a technical background in Software Engineering. Three or more years working with ALM tools and Microsoft Office Suite.

Knowledge, Abilities and Skills: Demonstrated ability to coach and mentor team members and peers. Ability to manage multiple teams and lead cross team initiatives. Strong candidates will put the team first, have excellent communication skills, robust problem-solving ability, conflict resolution skills and be active in the industry. Insurance and/or financial services industry knowledge a plus.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Hybrid to normal office environment. Associates may have on-call responsibility after normal working hours and/or on weekends.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.


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What You Should Know About Consultant, Agile Leader, Nationwide

If you’re passionate about innovation and thrive in an environment that encourages constant improvement and the adoption of new technologies, then you might find your perfect fit as a Consultant, Agile Leader at Nationwide in Columbus, Ohio. This role is designed for someone who loves helping teams reach their full potential while ensuring that our software delivery processes are top-notch. At Nationwide, being 'on your side' is more than just a slogan; it's part of our ethos to prioritize our customers in everything we do. In this hybrid position, you'll find yourself in the office on Mondays and Tuesdays, collaborating with a dynamic group of professionals dedicated to excellence in Personal Lines Solutions BSA and P&C Technology. Your primary responsibilities will include guiding high-performing teams in Agile practices while removing obstacles that may hinder project progress. You’ll be utilizing popular frameworks such as Scrum, Kanban, and Lean to empower your team and promote a culture of collaboration and continuous improvement. Furthermore, your role involves coaching and mentoring team members, facilitating essential project cadences, and working closely with senior leadership to ensure that every aspect of software delivery aligns with our business goals. If you’re excited about building secure technology solutions and have a knack for nurturing talent and process efficiency, we want to hear from you!

Frequently Asked Questions (FAQs) for Consultant, Agile Leader Role at Nationwide
What are the primary responsibilities of a Consultant, Agile Leader at Nationwide?

As a Consultant, Agile Leader at Nationwide, your primary responsibilities include monitoring and guiding agile software development progress, removing barriers to the development team's success, and mentoring team members on Agile practices. You will influence Agile principles within the team while ensuring high-quality solutions are delivered in a timely manner.

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What qualifications do I need to apply for the Consultant, Agile Leader position at Nationwide?

Ideal candidates for the Consultant, Agile Leader role at Nationwide typically possess an undergraduate degree in computer science or a related field. In addition, having Agile certifications such as Certified ScrumMaster (CSM) and at least six years of experience in Agile methodologies with a minimum of three years in a leadership role will significantly enhance your application.

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How does the hybrid work structure benefit the Consultant, Agile Leader role at Nationwide?

The hybrid work structure allows the Consultant, Agile Leader at Nationwide to balance remote work with in-office collaboration, promoting flexibility while ensuring essential team interactions happen in person. This model enhances communication and teamwork, critical factors in driving software delivery excellence in an Agile environment.

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What Agile practices must a Consultant, Agile Leader at Nationwide be proficient in?

A Consultant, Agile Leader at Nationwide should be proficient in various Agile practices and frameworks, including Scrum, Kanban, and Lean. This expertise is crucial for successfully coaching teams and implementing effective methodologies that lead to improved software delivery outcomes.

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What benefits does Nationwide offer to employees in the Consultant, Agile Leader position?

Nationwide offers a comprehensive benefits package to employees in the Consultant, Agile Leader position, including medical, dental, and vision insurance, life insurance, generous paid time off, a 401(k) plan with company match, and a company-paid pension plan, among other valuable perks.

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Common Interview Questions for Consultant, Agile Leader
Can you describe your experience with Agile methodologies as a Consultant, Agile Leader?

When answering this question, highlight your specific experiences with Agile frameworks such as Scrum or Kanban, focusing on any leadership roles you've held. Mention projects where you've successfully implemented these methodologies to improve team performance and software delivery.

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How do you prioritize tasks and manage team workloads in an Agile environment?

Discuss your strategies for prioritizing tasks based on business outcomes and team capacity. Consider referencing tools or practices you've used for backlog management and how you ensure that the team maintains focus on the most critical objectives.

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What challenges have you faced as an Agile Leader, and how did you overcome them?

Share specific situations where you encountered obstacles, such as team resistance to Agile practices or difficulties in communication. Emphasize the problem-solving strategies you employed and how those experiences made you a better leader.

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How do you measure success in a software development team?

Talk about the metrics you find most valuable for assessing team performance, such as cycle time, lead time, or quality measures. Share how you use these metrics to foster a culture of continuous improvement within your Agile teams.

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What role does coaching play in your approach as a Consultant, Agile Leader?

Illustrate the importance of coaching in your leadership style by recounting experiences where you've successfully mentored team members. Explain how it helps elevate the team's capabilities and contributes to overall project success.

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Can you explain Agile ceremonies and their importance?

Describe the various Agile ceremonies like sprint planning, daily stand-ups, and retrospectives. Explain how these meetings contribute to team cohesion, transparency, and engagement, while helping steer projects towards successful outcomes.

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How do you handle conflicts within the Agile team?

Outline your conflict resolution strategies, emphasizing active listening, empathy, and fostering open communication. Provide an example of a conflict you managed and how it ultimately benefited the team dynamic.

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What is your approach to stakeholder communication in Agile projects?

Discuss how you keep stakeholders informed about progress, obstacles, and project updates. Highlight the importance of transparency and regular feedback sessions to ensure alignment and rapid response to changes.

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How do you keep your Agile knowledge up to date?

Mention specific resources you utilize, such as industry publications, networking groups, or professional development courses. Show your commitment to continuous learning and how it helps you bring best practices to your role.

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Why are you interested in the Consultant, Agile Leader position at Nationwide?

Reflect on Nationwide's mission and values and express how they resonate with your own goals and work philosophy. Be sure to discuss what you find appealing about the collaborative and innovative environment that Nationwide promotes.

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Nationwide is one of America’s most diversified financial services organizations. We’re trusted advisers for our members, offering solutions like home and auto insurance, life insurance, retirement savings tools, business insurance and pet insuran...

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Full-time, hybrid
DATE POSTED
April 11, 2025

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