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Server

Overview

New York Institute of Technology's six schools and colleges offer undergraduate, graduate, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and digital technologies; management; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education founded in 1955, it welcomes nearly 8,000 students worldwide.

The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world. More than 112,000 alumni are part of an engaged network of physicians, architects, scientists, engineers, business leaders, digital artists, and healthcare professionals. Together, the university’s community of doers, makers, healers, and innovators empowers graduates to change the world, solve 21st-century challenges, and reinvent the future.

 

For more information, visit nyit.edu.

Responsibilities

New York Institute of Technology's -deSeversky Mansion seeks part-time Servers to Offer exceptional service to all our guests and ensure they have a great experience when dining and meeting at the mansion as well as support the Dining Room Manager and team in all dining service areas.

Server’s responsibilities include but not limited to:

  • Provide attentive and efficient table service to guests creating a memorable dining experience by means of maintaining proper dining etiquette including but not limited to: menu descriptions, order taking, beverage service, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
  • Represent the university in the most upstanding way possible
  • Communicate to staff in a respectful manner at all times.
  • Prepare rooms for clients utilizing floor plans.
  • Maintain flow of function via the use of issued work plans created by supervisors.
  • Be on the floor 100% of the time during a meal service period to oversee, but not limited to tables assigned by captain.
  • Maintain open communication with the dining room captain, service team and kitchen regarding any allergies or special needs
  • Identify any guests that have consumed an excessive amount of alcohol to management and captains to be cut off.
  • Any fruit and dessert cakes left at the end of the event are to be wrapped and sent to outside refrigerator for Campus Dining. 
  • Ensure proper use, storage and maintenance of all catering related equipment. Storage cabinets are to be cleaned and maintained weekly.
  • Maintain all equipment that pertains to the service areas such as linens, chafing and serving dishes, glassware, and flatware through Standard Operating Procedures and training.
  • All props, tables and linens not being used for the next event setup are to be returned to its designated storage area.
  • Coffee urns need to be cleaned with urnex weekly on the last day of the week.
  • Each room is to be setup appropriately according to floor plans and only shut down with the captains and/or managements approval.
  • When moving chairs, tables, furniture and glass racks from one room to another, furniture and walls need to be respected
  • Communicate departmental needs, items in need of repair, guest’s complaints or other deficiencies to the dining room captain.
  • Maintain high standards of safety and cleanliness in all areas of the mansion
  • Participate in line ups to communicate special details required for the event.
  • Follow opening/closing procedures and checklists.
  • Attend all training and development programs as scheduled.
  • Follow policies on grooming, appearance and professionalism standards on a consistent basis.
  • Understand and communicate house history, summary of products and services we offer.
  • Perform other related duties as assigned

 

Qualifications

 

Has a positive and professional demeanor and works well within a team setting.

Possesses reliable transportation.

Must be able to speak English fluently and exercise excellent communication and listening skills.

Varying schedule that may include weekends, holidays and 9 hour shifts as business dictates.

Ability to work in a fast past environment.

Stand and walk for long periods of times.

Able to lift a manage trays of food and glasses with weights at times exceeding 25lbs

Occasionally lifts items up to 50lbs.

Must be willing to work in both indoor and outdoor settings where varying weather and temperature conditions can be expected.

May work near or with machinery that can reach temperatures exceeding 165 degrees (i.e. Dishwasher/coffee machine).

 

 

New York Institute of Technology is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

 

 

Other Information

In compliance with local legislation as well as to provide greater transparency to candidates, the annual base salary range for this position is listed. New York Tech considers factors such as (but not limited to) scope and responsibilities of the position, candidate experience/expertise, education/training, key skills, geographic location, internal peer equity as well as market, organizational considerations and/or applicable collective bargaining agreement when extending an offer.

 

Minimum Salary

USD $20.00/Hr.

Maximum Salary

USD $24.00/Hr.
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Average salary estimate

$45760 / YEARLY (est.)
min
max
$41600K
$49920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Server, New York Institute of Technology

Join the vibrant team at the New York Institute of Technology as a Server at the iconic deSeversky Mansion in Old Westbury! We’re looking for enthusiastic part-time Servers who are passionate about delivering exceptional service and creating memorable dining experiences for our guests. In this role, you’ll dive into a dynamic environment where your primary focus will be to ensure every dining occasion is enjoyable. Imagine providing attentive table service, taking orders, and making sure everything runs smoothly while communicating effectively with your colleagues and kitchen staff. You’ll prepare event spaces, manage supplies, and maintain a clean and organized service area. If you thrive in a fast-paced environment and want to contribute to the outstanding reputation of our university, this position is perfect for you! Plus, with the flexibility of a varying schedule that includes weekends and holidays, you can balance work with your personal life. Bring your reliable transportation and a positive attitude, as you'll need to navigate between indoor and outdoor venues while managing trays and ensuring guest satisfaction. We pride ourselves on a welcoming and supportive workplace culture where you’ll be encouraged to grow and engage in ongoing training. If this sounds like your kind of adventure, we’d love to have you join our team and help make each event at the mansion a truly unforgettable experience!

Frequently Asked Questions (FAQs) for Server Role at New York Institute of Technology
What are the responsibilities of a Server at New York Institute of Technology?

As a Server at the New York Institute of Technology's deSeversky Mansion, your responsibilities include providing exceptional table service to guests, maintaining proper dining etiquette, communicating effectively with the service team and kitchen, and ensuring a smooth dining experience. You will prepare event spaces, manage dining supplies, and uphold high standards of cleanliness and safety in all service areas.

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What qualifications do I need to become a Server at New York Institute of Technology?

To join the team as a Server at New York Institute of Technology, you should possess a positive demeanor and work well within a team. Reliable transportation is also required. Fluency in English and excellent communication skills are essential. The role involves standing for long periods and lifting trays and equipment, so the ability to handle physical tasks is necessary.

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What is the typical work schedule for a Server at New York Institute of Technology?

Servers at New York Institute of Technology have a varying work schedule that may include weekends, holidays, and shifts lasting up to nine hours, depending on business needs. This flexibility allows you to find a balance between work and your personal commitments.

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How does New York Institute of Technology support Server training and development?

New York Institute of Technology values its employees and offers regular training and development programs for Servers. As a part of our team, you will attend these programs to enhance your skills, learn about our dining offerings, and stay updated on best practices in service and etiquette.

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What is the salary range for a Server position at New York Institute of Technology?

The salary range for the Server position at New York Institute of Technology is between USD $20.00 and $24.00 per hour, depending on factors such as experience, education, and market considerations. This competitive compensation reflects our commitment to valuing hard work and dedication.

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Common Interview Questions for Server
How would you handle a difficult guest at the dining service?

When addressing a difficult guest, remain calm and composed. Listen actively to their concerns, show empathy, and reassure them you will resolve the issue. Always communicate with your team and keep the dining room captain informed of any situations that may need higher-level intervention.

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Can you describe a time when you went above and beyond for a customer?

Think of a specific instance where you took extra steps to enhance a customer's experience. Perhaps you remembered their favorite drink or special dietary needs. Illustrate your dedication to exceptional service by sharing how those actions positively impacted the guest's experience.

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What strategies do you use to maintain good communication with the kitchen staff?

Effective communication with the kitchen staff involves using clear and concise language when placing orders and addressing special instructions. Regularly check in with kitchen leads to ensure timely deliveries and updates on any dietary restrictions from guests, fostering a collaborative team environment.

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How do you prioritize tasks during a busy service period?

During a busy service, I prioritize tasks by assessing the immediate needs of guests, such as order placements and refills, while also managing the flow of service. Being organized and proactive, and communicating clearly with team members helps maintain efficiency and ensures every guest receives the attention they deserve.

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How would you handle a situation where a guest has an allergy?

If a guest has an allergy, it’s crucial to take their concerns seriously. I would ensure they receive an accurate and clear menu description, relay their allergy to the kitchen staff immediately, and follow up with the guest to provide reassurance. Safety is paramount.

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What do you know about the New York Institute of Technology?

The New York Institute of Technology has a rich history as a nonprofit institution since 1955 and offers diverse programs. Its commitment to innovation and experiential learning shapes its vibrant community, and the deSeversky Mansion is a beautiful venue for dining and events where I am excited to contribute.

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How do you ensure cleanliness in your workspace?

I prioritize cleanliness by following designated protocols for hygiene and safety. This includes regular cleaning of tables, utensils, and equipment, using appropriate sanitizing products, and adhering to checklists for maintaining the service area before and after events.

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What motivates you to work as a Server?

I am motivated by the opportunity to create memorable experiences for guests. Interacting with diverse individuals, providing top-notch service, and being part of a dynamic team environment are all aspects of serving that I find rewarding.

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How do you handle negative feedback from a supervisor?

When receiving negative feedback, I would remain open-minded and view it as an opportunity for professional growth. I appreciate constructive criticism, as it helps me identify areas for improvement, and I would take proactive steps to address those points positively.

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Why do you think teamwork is important in a Server role?

Teamwork is essential in a Server role because it ensures smooth operations and a great dining experience for guests. Working cohesively with colleagues allows us to support each other during busy times, share responsibilities, and maintain high standards of service, creating a positive atmosphere for both guests and staff.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 12, 2025

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