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Business Development Representative - job 1 of 2

Company Description

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started.

Job Description

Why is Nexthink looking for Exceptional BDRs?

Nexthink is a rapidly growing Swiss based software company and we are expanding our US Boston based team. We need A-players who want to jump on the rocket ship with us and take this opportunity by the horns!

What Makes a Great Nexthink BDR?

We are looking for energetic/passionate people who want to break into the enterprise software space and begin to build a sales career! You will work closely with our enterprise sales & marketing teams to drive new opportunities through outbound efforts and learn from some of the best! We focus on the value for our customers and your job will be to convey that to new prospects so they can join our expanding Nexthink community!

We are a tightknit team focused on building our US business and driving towards an IPO. If you have ever wanted to be a part of an exciting organization with potential for rapid growth, then now is the time! We have the agility of a start-up with the back-bone of a larger organization with almost 800 employees worldwide.

What you would be doing?

  • A strong pipeline is the key to successful sales and the BDR is a critical contributor to the pipeline growth. Your efforts will fuel our long term success!
  • Outbound Prospect via various channels including phone, email, social, and video.
  • Profile and penetrate Key Accounts
  • Prospect for the right prospects within your territory
  • Qualify and convert inbound leads
  • Create qualified opportunities alongside our sales team
  • Campaign and event follow-up
  • Prospect at C-level, VP and Director levels
  • Effectively articulate the value of our solution to both technical and non-technical buyers

Qualifications

  • Passionate and driven to excel 
  • A fast learner who is always looking to improve and grow 
  • Strong communication skills (both written and verbal) 
  • Confident, outgoing personality who can drive pipeline activity over the phone 
  • Must be able to work well with others as part of a team 
  • Experience in working in a fast paced, metrics-driven sales environment - Preferred
  • A demonstrable track record of exceeding targets - Preferred
  • Outbound calling experience in a corporate environment – Preferred
  • Microsoft Office and Salesforce.com experience -  Strongly Preferred
  • Software sales experience desirable but Personality and Attitude are the most important

Additional Information

We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity.  We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. 

In addition, we offer: 

  • 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
  • 📚 Free access to professional training platforms to explore your interests and enhance your skills.
  • 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
 

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CEO of Nexthink
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Pedro Bados
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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Business Development Representative, Nexthink

At Nexthink, we're on a mission to elevate the digital employee experience, and we're looking for a dynamic Business Development Representative (BDR) to join our growing team based in Boston, MA. As a pivotal member of our sales force, you’ll play a critical role in developing new business opportunities. Imagine starting your day energized, reaching out to key decision-makers, and conveying the incredible value of our innovative solutions! Your efforts will directly contribute to building a strong pipeline that powers our growth trajectory as we get closer to our IPO. You'll work closely with a team of passionate sales and marketing professionals who are dedicated to customer success and innovation. Day-to-day, you'll engage in outbound prospecting across various channels, from calls and emails to social media interactions. Your focus on targeting C-level executives and creating qualified leads will be essential in helping us expand our presence in the enterprise software space. We're excited to provide an environment where you can learn from seasoned experts, enhance your skills, and thrive in a fast-paced yet supportive atmosphere. If you’re ambitious, enjoy a challenge, and want to kickstart a rewarding career in tech sales, this is the perfect opportunity for you. We're all about building a strong team that values diversity, inclusion, and collaboration, and we're eager for you to be part of this exciting journey with us at Nexthink!

Frequently Asked Questions (FAQs) for Business Development Representative Role at Nexthink
What are the key responsibilities of a Business Development Representative at Nexthink?

As a Business Development Representative at Nexthink, your core responsibilities include outbound prospecting through various channels like emails, calls, and social media. You'll focus on profiling and penetrating key accounts, qualifying and converting inbound leads, and creating qualified opportunities alongside our sales team. Additionally, you'll follow up on campaigns and events while effectively articulating our unique solutions to both technical and non-technical decision-makers.

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What qualifications are needed for the Business Development Representative role at Nexthink?

Nexthink seeks passionate individuals for the Business Development Representative role. Ideal candidates should have strong communication skills, an outgoing personality, and the ability to thrive in a team environment. Experience in a fast-paced sales environment, a history of exceeding targets, as well as familiarity with Microsoft Office and Salesforce.com are preferred. Most importantly, we value personality and attitude over previous software sales experience.

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How does Nexthink support the career growth of a Business Development Representative?

At Nexthink, we are committed to fostering your career growth as a Business Development Representative. We provide access to professional training platforms to explore your interests and enhance your skills. Additionally, you will collaborate with seasoned sales and marketing professionals who are eager to share their expertise and insights. We believe in investing in our employees to help them reach their full potential.

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What is the work culture like for Business Development Representatives at Nexthink?

The work culture at Nexthink is vibrant and inclusive, focusing on collaboration, innovation, and growth. As a Business Development Representative, you will be part of a tight-knit team dedicated to building Nexthink’s US business. We value diversity and encourage open communication, aiming to create a supportive environment where everyone can thrive and contribute towards our exciting goals.

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What benefits can a Business Development Representative expect at Nexthink?

Nexthink offers a comprehensive and generous benefits package for Business Development Representatives. This includes unlimited vacation, flexible hours, hybrid work options, professional training access, and robust health benefits. We also provide family leave, 401(k) matching, and bonuses for referrals, ensuring our employees are recognized and supported in their professional and personal lives.

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Common Interview Questions for Business Development Representative
How do you prioritize your leads as a Business Development Representative?

When prioritizing leads, it's crucial to focus on the quality over quantity. I research key accounts to identify decision-makers and their needs, categorizing leads based on their potential value and urgency. Utilizing a CRM to track interactions helps me stay organized and follow up effectively.

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Can you describe your approach to outbound prospecting?

My approach to outbound prospecting involves understanding the market and potential customers. I initiate contact through targeted emails or calls, tailoring my message to resonate with their specific pain points. I believe that showcasing how our solutions can genuinely add value is key to engaging prospects.

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What strategies do you use to handle objections from prospects?

Dealing with objections is part of the sales process. I listen carefully to understand the prospect's concerns, validate their feelings, and address the issues by providing relevant information and examples of how Nexthink has helped others overcome similar challenges.

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How would you describe the ideal customer for Nexthink?

The ideal customer for Nexthink is typically a medium to large enterprise looking to improve their digital employee experience. They understand the importance of leveraging technology to drive employee satisfaction and productivity, and they are open to innovative solutions that can address their unique challenges.

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What role does teamwork play in your success as a Business Development Representative?

Teamwork is essential for success in sales. Collaborating with marketing and sales teams allows us to align our messaging and strategies. Sharing insights and feedback helps refine our approach, ensuring we capture the right prospects and convert them effectively.

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How do you measure success as a Business Development Representative?

Success as a BDR is measured through various metrics, including the number of qualified leads generated, conversion rates, and overall contribution to the pipeline. I also value qualitative feedback from team members and customers to assess my approach and areas for improvement.

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What do you think is the biggest challenge for a Business Development Representative today?

One of the biggest challenges today is cutting through the noise in a crowded market. Finding unique and creative ways to engage prospects and convincingly articulate value propositions is essential for gaining their attention and building meaningful relationships.

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How do you keep yourself motivated in a sales role?

Staying motivated in a sales role requires setting personal goals and celebrating small wins along the way. I also find inspiration in the success stories of my colleagues and in the impact our solutions have on improving employee experiences for our clients.

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What tools and technologies are you familiar with that would help in this role?

I have experience using Salesforce.com for tracking leads and managing customer relationships. Additionally, I'm comfortable with various communication tools for outreach, and I'm always eager to explore new technologies that can improve efficiency and effectiveness in the role.

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How would you approach a follow-up after an initial contact with a prospect?

Following up is crucial. I’d assure my follow-up communication is timely and relevant, perhaps sharing additional resources that align with their interests or addressing any previous concerns raised. I aim to provide value in every interaction to build trust and keep the conversation going.

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Experience is Everything – It’s in our DNA We think experience and people matter the most. In fact, we’re not just the leader in the digital employee experience management category, we invented the category. At the end of the day, we get to say we...

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DATE POSTED
December 14, 2024

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